Frequently asked questions

Is free cancellation available at Pension Roku?
Pension Roku offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.
What is there to do close to Pension Roku?
This pension in Hakuba is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Saegusa Art Museum. You’ll also find Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort within a short drive.
Is there parking available at this pension?
Yes, self parking is offered for free at the pension.
Does Pension Roku feature a casino?
No, Pension Roku doesn’t have a casino.
Is there an indoor pool at Pension Roku?
No, there is no indoor pool at this pension.
What amenities will couples enjoy at Pension Roku?
Couples staying at this pension will appreciate amenities like slippers as well as a garden and a free ski shuttle.
Does Pension Roku have a hot tub?
No, this pension doesn’t have a spa tub.
Does Pension Roku have a restaurant that serves breakfast?
Pension Roku offers a full breakfast each morning for a surcharge though there is no restaurant.
Does Pension Roku allow pets to stay free of charge?
No, pets aren’t allowed at Pension Roku.
Are there connecting rooms at this pension?
No, there aren’t connecting rooms at this pension.
Are there rooms with balconies at Pension Roku?
No, at Pension Roku, there aren’t any accommodations that list a balcony.