Hakuba Märchen House

3.0 star property

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Photo gallery for Hakuba Märchen House

Sauna
Dining
Family Room, 2 Bedrooms, Non Smoking, Private Bathroom | Free WiFi
Dining
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
4383 Hokujo Oaza, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Happo-one Adam Gondola
    ‪8 min walk‬

Room options

Traditional Room, Private Bathroom, Annex Building

  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

Twin Room, Annex Building

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Quadruple Room, 4 Bedrooms, Annex Building

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Hakuba

Hakuba Märchen House is adjacent to popular attractions such as Hakuba Happo-One Ski Area and Hakuba Ski Jumping Stadium. This 3-star hotel has 34 guestrooms and offers conveniences like a restaurant, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Hakuba Happo-One Ski Area - 1 min walk - 0.0 miles
  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles
  • Happo-one Adam Gondola - 8 min walk - 0.4 miles
  • Wadanonomori Church - 11 min walk - 0.6 miles
  • Happo One Sakka Ski Lift - 11 min walk - 0.6 miles

Getting around

  • Hakuba Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 109 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬7 min walk
  • ‪スノープラザ咲花 - ‬17 min walk
  • ‪レストラン沙羅 - ‬12 min walk
  • ‪RAMEN BAR Marutama 55 - ‬12 min walk
  • ‪Hand Made House 4260 - ‬5 min walk

About this property

Hakuba Märchen House

Guests of Hakuba Märchen House enjoy features like ski-in/ski-out access, free WiFi in public areas, and spa services. If you drive, put free parking to good use. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this ski hotel include a microwave in a common area, laundry facilities, and a vending machine.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, electric kettles, and phones are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 8:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant

Things to do

  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Spa

  • Sauna
  • Spa services

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HAKUBA MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE
HAKUBA MÄRCHEN HOUSE Hotel
HAKUBA MÄRCHEN HOUSE Hakuba
HAKUBA MÄRCHEN HOUSE Hotel Hakuba

Frequently asked questions

What's there to do near Hakuba Märchen House?

This hotel is located in Hakuba, just steps from Hakuba Happo-One Ski Area and Hakuba Mini Train Park, and within a short walk of Happo-one Adam Gondola. You'll also find Happo One Sakka Ski Lift and Hakuba Ski Jumping Stadium less than a mile away.

Is there parking available at Hakuba Märchen House?

Yes, self parking is offered for free at the hotel.

Does Hakuba Märchen House have a casino?

No, Hakuba Märchen House doesn't have a casino.

Will I find an indoor pool at Hakuba Märchen House?

No, there is no indoor pool at this hotel.

Is Hakuba Märchen House a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and ski-in/ski-out access.

Does Hakuba Märchen House have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hakuba Märchen House have a restaurant with a breakfast menu?

Yes, Hakuba Märchen House serves a full breakfast each morning for a surcharge from its restaurant.

Will Hakuba Märchen House allow pets to stay free of charge?

No, pets aren't allowed at Hakuba Märchen House.

Does Hakuba Märchen House have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakuba Märchen House?

No, there aren't any guestrooms with balconies at Hakuba Märchen House.

Hakuba Märchen House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything was amazing. Thank you so much for a great stay!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities
Very nice room, great location, very lovely and accomodating staff! Recommend!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to skiing, good breakfast, othe quality food nearby.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would recommend to everyone
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great location, food and staff very close to kokusai lift!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

John Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was extremely tight but everything else was enjoyable. The gear storage area was a great asset to us.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good traditional style room with futon beds. Basic but serviceable onsen. Good access to ski fields. Free puddings each day!
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

Renee

Disliked: Property conditions & facilities
When we arrived we tried calling and messaging the property with no luck. We were trying to get them to pick us up at the bus station. When we organized our own taxi and checked in we were advised there is no phone to contact them. Other properties had shuttles to pick them up. The hotel was clean but very basic. It was very expensive for what it was. The breakfast we chose not to pay for as it was $30,000 yen per person and we already paid over $4,000 AUD for 5 nights. There was one lady at reception that helped us get a reservation one night for dinner as we didn’t know you had to book way in advance to eat out at any of the restaurants. The hotel was located close to the ski field, but was up a hill and at least a 16min walk into town to any close restaurants nearby. Would choose somewhere else next time. Was overpriced and very basic accommodation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Grst
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
設備は古いが、綺麗にしており満足しました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025