It’s a nice hotel in a great location with an excellent view of the lake, but the bathroom sink drained very slowly.

Very relaxing and comfortable place,my favorite,highly recommended.

Everything was nice but ac did not work. I was disappointed. But people and facilities were nice. Only stayed one night so it was not too bad to go without.

Out of all the hotels in the area, you will definitely want to stay at this one! Close to the beach, great staff, nice rooms with beautiful view, fun indoor/outdoor pool, good restaurant next to the hotel.

Nice hotel, clean and spacious rooms, lots of amenities.

very nice hotel great location awesome restaurants

Room. Was nice except toilet was not cleaned . Room was very comfortable and a very nice place and a beautiful view of the lake

Love the fascinating antiques and how they're displayed in this warm and cozy hotel. We stayed in a room with floor to ceiling windows, jacuzzi and fireplace and would go back in a heartbeat. It might help that rates are insanely low during the off season - we were there between Christmas and New Year's. It's a perfect base for visiting the Muskegon WInter Sports complex where we had some of the most magical cross country skiing ever! Breakfast is fine for the price. The food at the Lake House was yummy and the service there excellent. And, they stay open past 11pm on weekends!

This was our second stay after a not so perfect stay the first time but decided to take a chance. The room was cleaner and the placement of the fireplace angled towards the refrigerator is odd but overall, the room was nice. We tried the adjacent restaurant this time and there is just something about the staff that doesn't make you feel overly welcomed between there and the bistro. The front desk and other hotel personnel are very nice, helpful and personable. The onsite store and local beer selection is a great feature too of the hotel. Unfortunately, we were billed by Orbitz first and the hotel billed us on top of that so I'm in the middle of getting the hotel to reverse their charges.

Clean, comfortable, friendly staff. Would stay there again

Property is situated away from the town center near the water. The hotel feels like a grand but dated hotel with dark colors, large sitting room and great lobby. Our two spacious king rooms had French balconies with fully opening doors and great views of Lake Michigan. Very quiet. Bathrooms were clean but a bit battle-worn as were some of the furnishings. Only real con was the very weak ventilation in the bathroom. Nice little bar with a variety of taps on the main floor. Included breakfast was pretty average. Very nice restaurant on the grounds immediately next to hotel with lakeshore dining. Staff were wonderful: quite friendly and eager to accommodate.

Nice place right on Lake Muskegon. Good local restaurants right next door. Beautiful in the summer.

The view was breath taking. The staff was friendly. The free breakfast was amazing. We loved every minute of our stay.

Very nice hotel and marina. Got in on Thursday and was very relaxing until Saturday morning when rude families that don't control themselves took over the entire place and pool I would avoid Saturday night stays during the summer when families take weekend vacations. Other than that very beautiful place. Enjoyed the sunsets.

I was displeased with my first nights stay. There was no power for half the day and most of the night.

Very nice and clean hotel. The beds were very comfortable. Would stay here again and recommend to friends.

Odd shaped rooms made the layout not particularly functional, but overall I would stay there again and recommend it to anyone.

We were in town and staying at the Shoreline for a wedding. Overall, the experience was average. It's a nice hotel, but lacks some of the details that we expected, especially for the price we paid. The room cleanliness wasn't very good - mold in the toilet, dust on the TV dresser... all things that should be addressed and cleaned after each guest. The beds were very comfortable, and we enjoyed having a fridge. Overall the room was kind of small, and the TV cabinet was way too large for the room (wasted space). The breakfast was chaotic in the morning and there were no plates or silverware since it was so busy. Also, the food was running low, so it seemed like the hotel had a hard time keeping up with the amount of guests. Finally, we asked for a late check out (only an extra 30 minutes to an hour) and they said they were "all out of late check outs" (whatever that means) and then proceeded to call our room a few minutes after we asked to see "how we were doing on time" - not extremely professional, but assuming the hotel was full and they needed us out. I did not think an extra 30 min to 1 hour was a big deal and little details like this would help the experience and convenience of our stay. Nice restaurant next to the hotel and overall an ok experience.

We stayed at the Shoreline Inn after a day at Michigan's Adventure. The hotel is right on the water and offers a lovely view. The rooms are spacious with a sink, fridge and coffee pot. The beds were quite comfortable. The indoor pool is small but clean and our seven-year-old found in adequate. There is also an outdoor pool at the marina. The new bistro in the hotel wasn't quite what we expected. The service was horrifically slow and the food was average at best. We'd likely go to the restaurant next door should we visit again. While supposedly they didn't have a kids menu, I doubt you'd wait 50 minutes for a burger, nachos and mac n cheese.