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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property
Victorian hotel with 2 restaurants and 2 hot tubs

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Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

Exterior
Exterior
Exterior
Front of property
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Place, VanDyk Mortgage Convention Center
    ‪6 min walk‬
  • Place, Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Place, Muskegon Museum of Art
    ‪10 min walk‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Muskegon

Shoreline Inn & Conference Center, an Ascend Collection Hotel places you within a 10-minute stroll of popular attractions such as VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. This 140-room, 3-star hotel welcomes guests with conveniences like a marina, an indoor pool, and free in-room WiFi.

What's nearby

  • VanDyk Mortgage Convention Center - 6 min walk - 0.4 miles
  • Frauenthal Center for the Performing Arts - 6 min walk - 0.4 miles
  • USS LST 393 - 10 min walk - 0.5 miles
  • Muskegon Museum of Art - 10 min walk - 0.5 miles
  • Hackley and Hume Historic Site - 13 min walk - 0.7 miles

Getting around

  • Gerald R. Ford International Airport (GRR) - 60 min drive

Restaurants

  • ‪Liquid Assets - ‬13 min walk
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Cafe Tamaki - ‬3 min drive
  • ‪Legends - ‬9 min walk

About this property

Shoreline Inn & Conference Center, an Ascend Collection Hotel

Victorian hotel with 2 restaurants and 2 hot tubs
At Shoreline Inn & Conference Center, an Ascend Collection Hotel, guests enjoy a marina, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include 2 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchenettes, microwaves, and coffee makers are also available. Change of towels is available on request.
2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Meeting facility
Delta Hotels by Marriott Muskegon Convention Center
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 642 reviews
$134 nightly
The price is $154
Jan 12 - Jan 13
Total with taxes and fees
Delta Hotels by Marriott Muskegon Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 21 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 11:00 PM.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Shoreline Inn & Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Guests enjoy the hotel's location in Muskegon based on their ratings, and it's within a 10-minute walk of Frauenthal Center for the Performing Arts and Mercy Health Arena. You'll also find USS LST 393 and Muskegon Museum of Art less than a mile away.

Is parking available on site at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a casino at the property?

No, Shoreline Inn & Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 hot tubs. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Shoreline Inn & Conference Center, an Ascend Collection Hotel?

This lakeside hotel offers many amenities for couples such as an indoor pool and 2 bars with some guestrooms featuring fireplaces.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Shoreline Inn & Conference Center, an Ascend Collection Hotel has 2 restaurants, and serves breakfast for a surcharge.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shoreline Inn & Conference Center, an Ascend Collection Hotel though service animals are welcome.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shoreline Inn & Conference Center, an Ascend Collection Hotel?

The closest major airport to Shoreline Inn & Conference Center, an Ascend Collection Hotel is Muskegon, MI (MKG-Muskegon County), which is 12.3 mi away (18 minutes by car).

Can I book a room with a balcony at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

No, at Shoreline Inn & Conference Center, an Ascend Collection Hotel, there aren't any guestrooms that list a balcony.

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shoreline Inn & Conference Center, an Ascend Collection Hotel.

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness
For the money, this should have been so much better. Started bad when I walked in and was in the lobby alone with zero ackowledgment from the person there. Finally went to the counter of zero personality where annoyance seemed to be plentiful. The room was fine but all the decor was old and outdated. The bed gets a 1/10. Everything about the bed was worn to unusability. The view out of the window was of 2 industrial areas, a couple of parking lots, and some water in the distance. Then you wake up are creeky and sore from the terrible mattress and go downstairs to get charged $10 for 2 cups of coffee. I paid too much for these accommodations to have to pay for mediocre coffee from a place trying to be something that it just isn’t. Be better off next time in a chain hotel. At least when they overcharge you, free coffee and breakfast is included.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and surrounding area!!!
Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice and quiet with.. To restaurants facing Lake Michigan
Stayed 2 nights in Sep 2025

8/10 Good

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were very nice. Staff was outstanding. Condition of room was lovely. However, the A/C was obnoxious - when turning on and off the noise was too much. Didn't sleep a wink - honestly but needed the A/C on.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with two restaurant choices, one in the hotel and another just outside called the Boathouse. The Boathouse was a great place to have dinner and drinks. The hotel also has a nice pool and hot tubs, as well as a store to get any forgotten necessities. Rooms are good size but they need some updating.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2025

8/10 Good

Joe

Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Amenities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Vecelina

Liked: Cleanliness, amenities
The staff was super amazing and kind, they really treated me well. Thank you!!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Roselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good food and drinks at the bar too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea, Westfield

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time visiting this hotel and it didn’t disappoint! We love the charm of Shoreline and really hope its character doesn’t go away with the upcoming renovations planned next year!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in Muskegon. Friendly & helpful staff, views of Muskegon Lake & Marina, Lake House Restaurant just steps away. Downtown Muskegon, with restaurants & bars nearby. Not much shopping available. Grand Haven has more shops & boutiques, but it’s close enough for an afternoon of shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 3 nights in Aug 2025

10/10 Excellent

Dagmara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay.
Stayed 3 nights in Aug 2025

6/10 Okay

james

No hot tub?

well it's never fun to show up and find out that the indoor pool and hot tubs are not available. I never would have reserved the room knowing this information. The Lady at the desk did not have a great attitude either. While alternatives for pool existed, not the case with the hot tub which is what we were looking forward to using. The place overall looks aged but we were ok with it.
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property right on the water which we loved.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Elena

Stayed 2 nights in Aug 2025

4/10 Poor

Lindsey

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Indoor pool drained amd out of commission. We got the room in order to get away and let our young kids go swimming. I wish there was a heads up on the pool before we booked.
Stayed 1 night in Aug 2025

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