Days Inn by Wyndham Muskegon2.5 out of 5.0
Recent guest reviews
We stayed here to sleep a few hours before a race (seeing the other vans in the area, we know we weren't the only ones who made this choice.) When we pulled up outside of the hotel, we didn't think it was open. It looks entirely abandoned. Clearly, it's under construction, but the parts being renovated are not separated at all from those that are still being used for guests. There is a giant dumpster in the parking lot, and still a sign for Red Roof Inn outside. (We only knew it was the Days Inn by the painting on the side of the building.) The common areas are very dirty (smelling of cigarette smoke, and even cigarette butts in the carpet), and again, the open guest rooms where there are renovations are somewhat alarming. Honestly, after I walked in, I turned around and walked right back out, not believing this was actually some place we were meant to stay. I felt like I had walked into a horror film. Honestly, the most scary hotel experience of my life. The rooms were slightly less horrifying than the external property, but I didn't feel comfortable walking around unless I had my flip flops on. The good? The wifi seemed to work OK. The front desk gentleman was friendly. We paid around $50/night, and I think we overpaid. I conducted a survey of my fellow travelers and we rated this pretty poorly. (Actually, the agreed upon rating was a bit more colorful, but use your imagination.) We did end up staying, but we consider ourselves survivors. Stay elsewhere!
A group of 5 of us checked into 3 rooms for a quick one night stay before a running race. The place looked deserted on arrival. The office was open so we checked in. The room I was given had only one small light working above the door. It smelled horrible of mold, so I attempted to turn on the AC unit to get some fresh air in, but first needed to turn on a light so I could see what I was doing. The night stand light did not work, the floor lamp shot out sparks and a small flame and quickly died after I tried to turn it on. The bathroom was filthy and the sheets and comforter had stains on them, not sure of what. The other people in our party immediately said they would not stay there after inspecting their filthy rooms. We went back to the front desk to get a refund which was not contested and another couple was checking in behind us. We went across the street to a Travelodge that fortunately had rooms. After our check in process was complete there, we saw the couple from the Days Inn walk in the lobby to get a room there. They showed us pictures of their room at the Days Inn, it had drywall that had fallen off the ceiling in small pieces on the floor and bed, obviously from a roof leak that was not repaired. The Days Inn in Muskegon Heights is a health hazard, I wouldn't let my dog sleep there.
This hotel is in desperate need of a remodel and the progress is slowly being done. This hotel looks like it was once a Holiday Inn built in the 1960s. It was probably really nice back then, but today it is really shabby. The room interior is better than the rest of the hotel. The bed is comfortable. The smallish flat-screen TV has a basic amount of channels. The water pressure in the bathtub is amazingly strong (like a fire hose), however the shower head has the wimpy, limited flow. There is a cube refrigerator and microwave oven in the room. The paint, carpet, and flooring inside the rooms is probably five to ten years old. The air conditioning unit worked well and the noise wasn't excessive. The traffic on the nearby road can sometimes be loud as well as voices in the hallway. The walls between rooms are built well (we heard no sounds through the walls). The hotel provides basic soap, shampoo and conditioner. There was only one trash can, no drinking cups, no tissues, no TV channel guide, no paper pad and pen. The Gideons International bibles was missing. The breakfast area is dingy. The tables looked like they hadn't been cleaned in at least a week. You can get Kellogg's cereals and milk. There are some low quality bagels and bread slices and dollar store quality muffins and pastries. Only coffee, milk and hot water are available for drinks (no juice). The breakfast seating area is large, but the tables are huge banquet sized ones (seating for eight). There are some lobby style chairs near the TVs but they looked to be VERY dirty. The ONLY way this hotel manages to get a star rating above a one is that they do have an indoor pool, provide a limited breakfast and have refrigerators and microwaves and hair dryers in the room. Take those items away and this place is definitely only a one star hotel. It's pretty bad when a hotel loses a franchise from Red Roof and has to be downgraded all the way down to a Days Inn (much worse than a Motel 6). While my wife and I were leaving this hotel, some local police were harassing a guest for making too many unsubstantiated 911 calls. The only reason you might consider this hotel is if you value your life less than the fifty bucks more it would cost to stay at an acceptable hotel (we stayed here because my wife bid $50. on Priceline...DON'T DO IT IN Muskegon, Mi.)
This is a Red Roof Inn, that is very tired! It has recently been purchased by Wyndham, and it truly should have been closed while they did the renovation. But instead, they kept it open--renting rooms using brand new, remodeled room pictures!!! I felt very deceived by Wyndham. The address on the Wyndham site said Norton Shores, but it is clearly in Muskegon Heights. And the rooms were certainly NOT what they pretended to be. The only bright spot in our visit----Nikki, the night clerk. She was very pleasant!!!! She tried her best to help us. I have yet to hear a response from Wyndham directly about my dissatisfaction. It could have been worse---I was happy our beds were clean and comfortable.
Well the front desk lady was super nice, our room was pretty clean and the hot tub and pool were amazing. For the negative, the tub stopper in our tub was part green part rust, the toilet between the snaps for the lid wasn't completely clean, the floor in the breakfast area was unsafe by buckling everytime you walk on it, the carpets in the hallways were disgustingly-stained, the breakfast kinda sucks as half of it was non-breakfast desserts (I woulda preferred donuts or pop tarts), they had hotel items stuffed under stairs such as pressure washer and chairs and such making it very untidy, the outside doors stay open all hours of the day and night, dumpster outside was overfilling and visible to guests, the ice bucket came with no liner or cups, no soap tray to keep the soap sanitary, the kitchen area was obviously not checked thru breakfast (all tables were dirty/tons of dropped food all over the counter and cereal dispenser/small trash was almost overflowing), and some kids on the floor above us kept running around even past 11pm.
Scary,filthy...only fit for demolition. Let me add, foul smelling. Big draw for hypes and prostitutes. Formerly a Red Roof Inn. The cheesy plastic DAYS INN sign should have been first clue. Travelodge across the street
I agreed to many people's opinion here. We stayed last week at this hotel. Not sure why but all the hotels in this area are expensive. This is the only one we could find below $150. You can smell mildew the first step you take onto the hotel carpet. Then you see small trash around the hallway. Everything in this hotel is outdated. Beds are small and can hardly accommodate two people. The included "breakfast" is very simple plus restaurant area is shabby. I saw one family walked in, took a look and walked out. Honestly, I have stayed in many hotels in the US but this one is the most disappointed one.
Don’t let the “RedRoofInn” sign confuse you...Days Inn is marked on the side of the hotel. My GPS routed me behind the building. It seemed dark and creepy. Once I got to the front, all was well. The owners are making repairs and obvious improvements. Staff were friendly and helpful. The room was clean but carpet old/frayed. One may choose to wear flip flops. Besides that, it was actually quiet in spite of construction being done. For my money, this was the best value in Muskegon and I would be happy to stay again.
I stayed at this location on November 13th and clearly it is in the beginning stages of renovation. My room was was clean, the staff was friendly. Unfortunately the pool was also on the renovation list but I still enjoyed the stay. It's conveniently located. And I got to bring my pup for free. Can't wait to see it once renovation is complete.
My fiance and I booked a weekend stay here for the weekend of August 11, 2017. When we arrived and walked into the hotel, there was mildew smell to the building and the floors were filthy!! We got to our room and there were stains all over the carpet, curtains and walls, trash and crumbs all over the floors of the living area and bathroom, someone elses hairbrush under our couch, one lamp didn't work and when I went to turn the other lamp on, the light blew up in my face. We were mortified at how nasty this place was. My fiance plays ball on a travel team, so we travel often and stay at many many hotels. Never once in our lives have we stayed somewhere so disgusting. As a hotel you'd think cleanliness would be top priority. Anyway, we instantly got all our stuff together and went to the desk to check out and ask for a refund since we literally left right after entering the room. They did end up giving us a refund. But here's the thing. A week after our return home and the refund cleared our statement, I noticed the hotel charged our card for the stay again. Not in a full lump sum either. They charged half of the stay Friday august 18 and the other half on Saturday the 19th. This shady place charged our card without authorization thinking we wouldn't notice!!! All I have to say is, don't stay here!! We will never return again nor recommend this place to anyone. And for anyone who has stayed here, I recommend that you CHECK YOUR BANK STATEMENTS!!
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Days Inn by Wyndham Muskegon places you within a 10-minute drive of Hackley and Hume Historic Site and USS LST 393. This hotel has free breakfast along with an indoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.
At Days Inn by Wyndham Muskegon, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
55.0% of guests recommend this hotelTotal of 158 reviews