2/10 Terrible
Sanjay
Traveled with family
Apr 29, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanjay
Stayed 2 nights in Apr 2024
Itsy Hotels Cruz Royale Santacruz West
2.0 star property
Choose dates to view prices
Photo gallery for Itsy Hotels Cruz Royale Santacruz West
Reviews
3.43.4 out of 10
Popular amenities
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
- 24/7 front desk
Explore the area
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
- Linking RoadPlace, Linking Road3 min walk
- Ashtavinayak TemplePlace, Ashtavinayak Temple3 min walk
- Juhu BeachPlace, Juhu Beach19 min walk
- Mumbai (BOM-Chhatrapati Shivaji Intl.)Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)15 min drive
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About the neighborhood
Mumbai
Located in Santacruz within a 5-minute walk of Linking Road, Itsy Hotels Cruz Royale Santacruz West is within a mile (2 km) of Juhu Beach. This 30-room hotel welcomes guests with conveniences like free newspapers in the lobby, laundry facilities, and a 24-hour front desk.
What's nearby
- Linking Road - 3 min walk - 0.2 miles
- Ashtavinayak Temple - 3 min walk - 0.2 miles
- Juhu Beach - 19 min walk - 1.1 miles
- Nanavati Super Speciality Hospital - 6 min drive - 1.1 miles
- Carter Road Promenade - 6 min drive - 1.1 miles
Getting around
- Western Express Highway Station - 5 min drive
- Mumbai Santacruz Station - 11 min walk
- Chhatrapati Shivaji International Airport (BOM) - 22 min drive
Restaurants
- Sandwizzaa - 6 min walk
- Ram & Shyam - 8 min walk
- Shiv Mahal Restaurant - 5 min walk
- Shabari Restaurant - 4 min walk
- National Restaraunt & Bar - 5 min walk
About this property
Itsy Hotels Cruz Royale Santacruz West
Guests of Itsy Hotels Cruz Royale Santacruz West enjoy free WiFi in public areas, free newspapers, and laundry facilities. Front-desk staff are standing by 24/7 to assist with any requests.
32-inch flat-screen TVs come with cable channels. Other standard amenities include electric kettles, ceiling fans, and desks.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
Guest services
- Housekeeping (daily)
Accessibility
- No elevator
More
- Designated smoking areas
- Mosquito nets
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
Food and drink
- Electric kettle
- Free bottled water
More
- Air conditioning (climate-controlled)
- Ceiling fan
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: noon
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- There are no elevators.
Property is also known as
Treebo Trend Cruz Royale
Itsy By Treebo Cruz Royale
Itsy Hotels Cruz Royale Santacruz West Hotel
Itsy Hotels Cruz Royale Santacruz West Mumbai
Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai
Frequently asked questions
What's there to do within easy reach of Itsy Hotels Cruz Royale Santacruz West?
This hotel is situated in Santacruz within a short 4-minute walk of Linking Road. You'll also find Juhu Beach and ISKCON Temple within a short drive.
Is parking available on site at Itsy Hotels Cruz Royale Santacruz West?
No, there isn't parking at this hotel.
Does Itsy Hotels Cruz Royale Santacruz West include a casino on the premises?
No, Itsy Hotels Cruz Royale Santacruz West doesn't have a casino.
Is there an indoor pool at Itsy Hotels Cruz Royale Santacruz West?
No, there is no indoor pool at this hotel.
Are there hot tubs at Itsy Hotels Cruz Royale Santacruz West?
No, this hotel doesn't have a spa tub.
Does Itsy Hotels Cruz Royale Santacruz West feature a restaurant that includes a breakfast menu?
No, Itsy Hotels Cruz Royale Santacruz West doesn't have a restaurant that serves breakfast.
Does Itsy Hotels Cruz Royale Santacruz West allow pets to stay for free?
No, pets aren't allowed at Itsy Hotels Cruz Royale Santacruz West.
Are there connecting rooms at Itsy Hotels Cruz Royale Santacruz West?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Itsy Hotels Cruz Royale Santacruz West?
The closest major airport to Itsy Hotels Cruz Royale Santacruz West is Chhatrapati Shivaji International Airport (BOM), which is 5 mi away (22 minutes by car). Another top airport is Navi Mumbai Intl. Airport (NMI), which is located 22.1 mi away (67-minute drive).
Are there rooms with balconies that I can book at Itsy Hotels Cruz Royale Santacruz West?
No, there aren't any guestrooms with balconies at Itsy Hotels Cruz Royale Santacruz West.
Itsy Hotels Cruz Royale Santacruz West Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
4.8/10
Cleanliness
4.8/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
4/10 Poor
Bala
Jun 9, 2023
Disliked: Cleanliness
Bala
Stayed 3 nights in Jun 2023
4/10 Poor
Abeda
Jun 4, 2023
Disliked: Staff & service, property conditions & facilities
Bad location
This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty.
Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance.
Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away.
This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Abeda
Stayed 2 nights in May 2023