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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Lounge
Interior
Interior detail
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • Place, KEM Hospital
    ‪9 min walk‬
  • Place, Tata Memorial Hospital
    ‪13 min walk‬
  • Place, Palladium Mall
    ‪3 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪27 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Tower

  • 1216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Tower

  • 1216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Twin Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Twin Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed (View)

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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9.0 out of 10, Wonderful, 265 reviews
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About the neighborhood

Mumbai

Located in Parel within a short walk of Tata Memorial Hospital, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a few miles (5 km) of other popular sights such as Mohammed Ali Road. This 5-star hotel welcomes guests with 242 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • KEM Hospital - 9 min walk - 0.5 miles
  • Tata Memorial Hospital - 13 min walk - 0.7 miles
  • Dr. Bhau Daji Lad Museum - 3 min drive - 1.5 miles
  • High Street Phoenix Mall - 3 min drive - 0.9 miles
  • Palladium Mall - 3 min drive - 1.1 miles

Getting around

  • Mumbai Currey Road Station - 8 min walk
  • Mint Colony Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 39 min drive

Restaurants

  • ‪The Point Of View - ‬2 min walk
  • ‪Ram Ashray - Lalbaug - ‬5 min walk
  • ‪Kebabs & Kurries - ‬1 min walk
  • ‪Datta Boarding - Malvani Food - ‬6 min walk
  • ‪Dakshin At Itc - ‬2 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury hotel with 4 restaurants and a full-service spa
At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai
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  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 693 reviews
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Jan 16 - Jan 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 2000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Are free cancellation options available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on Jan 18, 2026 start from $226.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to ITC Grand Central, a Luxury Collection Hotel, Mumbai?

This hotel is situated in Parel, close to Marine Drive, Colaba Causeway, and Gateway of India. You'll also find Mahalaxmi Racecourse and Mohammed Ali Road within a short drive.

Is there parking available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Kaya Kalp is the hotel's spa and services include body wraps, reflexology, mani/pedis, and massages.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a casino on the premises?

No, ITC Grand Central, a Luxury Collection Hotel, Mumbai doesn't have a casino.

Is there an indoor pool at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

What will couples enjoy most about a stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 4 restaurants.

Are there hot tubs at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, but this hotel does have a steam room.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a restaurant with a breakfast menu?

Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai allow pets to stay for free?

No, pets and service animals aren't allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

Are there connecting rooms at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ITC Grand Central, a Luxury Collection Hotel, Mumbai?

The closest major airport to ITC Grand Central, a Luxury Collection Hotel, Mumbai is Chhatrapati Shivaji International Airport (BOM), which is 10.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, there aren't any guestrooms with balconies at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 690 reviews
Rating 8 - Good. 154 out of 690 reviews
Rating 6 - Okay. 43 out of 690 reviews
Rating 4 - Poor. 26 out of 690 reviews
Rating 2 - Terrible. 13 out of 690 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arun, Reading

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Very friendly staff and GREAT food. Breakfast and high tea were the high points. Very clean rooms and bathrooms.
Stayed 13 nights in Sep 2025

2/10 Terrible

John

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
The staff from the management on down are inflexible, unfeeling, and unwilling to help a client outside of their very tightly followed rules. Management when presented with the issue was snarky at best, but again unwilling to help a client with an issue. The hotel is lovely. The management staff is not.
Stayed 1 night in Sep 2025

10/10 Excellent

Pushkala

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Manali Krishnagopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Aug 2025

8/10 Good

MANJU SARA

Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel… great gym and pool. Convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jyotsna

Stayed 4 nights in Jun 2025

10/10 Excellent

Manisha

Stayed 1 night in Jun 2025

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and will return.
Stayed 4 nights in Apr 2025

10/10 Excellent

somyadeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place for my parents, they loved the service and hospitality. Overall a pleasant stay One thing though, I asked for a birthday gesture for my dad, but somehow the greeting card addressed my sister instead of my dad, even I asked for that specifically. I think it might have happened as i booked the room under my sister name. My family was a bit confused lol as I wanted to surprise them with this pre celebration and couldn't figure out. Not a big deal, but I hope so next time please be careful about the arrangements haha. Hope to stay next time soon
Stayed 1 night in Apr 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

LOKIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and good looking rooms. We stayed only for one night and hence couldn't really explore all the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
was food
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohit

Stayed 3 nights in Mar 2025

8/10 Good

Lance

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Krina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome. Had all three meals there for several days before starting a cruise. The staff are amazingly friendly and welcoming! The property is impeccable clean and up-to-date.

10/10 Excellent

Rajesh

Stayed 1 night in Feb 2025

8/10 Good

Anusha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. We got to experience the Republic Day Celebrations it was lovely opportunity
Stayed 1 night in Jan 2025

2/10 Terrible

Vinu

Stayed 1 night in Jan 2025

10/10 Excellent

neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay excellent service
Stayed 5 nights in Dec 2024

10/10 Excellent

Sanjiv

Stayed 3 nights in Jan 2025

10/10 Excellent

Rama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024