Very good property, it Was a pleasant stay at Mumbai
Didn’t meet 7 or 5 star experience, hotel seems to be old and aging
The hotel was great but the concierge staff was ok. They did not follow up on a couple of requests I had. The service staff was great.
My experience at the hotel was great. The staff was friendly, the room was large. Along with lavish furniture and marvelous bathroom stocked with toiletries, it had a bay window set up with cushions for comfortable seating. Extensive breakfast buffet. Only the service during High tea was slow.
Not much to do around the hotel, but enough at the hotel for a short business trip. Breakfast was excellent and the access to the club lounge a welcome additional perk.
The hotel management provided complementry before dinner cocktails at theie Fredrick Lounge, few free laundry items and 1/2 hour Internet. The choices of breakfast dishes, fruits, coffees were incredible. Everything was perfectly prepared and presented with a flair. We found the staff very friendly and helpful.
Located in Parel within a short walk of Tata Memorial Hospital, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a few miles (5 km) of other popular sights such as Mohammed Ali Road. This 5-star hotel welcomes guests with 242 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.
There are ample dining options with 3 onsite restaurants, including Kebabs and Kurries Indian, which specializes in Indian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
The 242 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for INR 1588 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.
Very good property, it Was a pleasant stay at Mumbai
Didn’t meet 7 or 5 star experience, hotel seems to be old and aging
Dear Guest, Thank you for sharing your valuable feedback with us. We were really disheartened to learn about your experience at our hotel. We have shared your experience with the team and ensure you a memorable stay in the future. Looking forward to welcome you back again. Warm Regards Team, ITC Grand Central
The hotel was great but the concierge staff was ok. They did not follow up on a couple of requests I had. The service staff was great.
Dear Guest, Thanking you for sharing your experience with us. We are glad to know that you enjoyed your stay at ITC Grand Central. We have noted your observations and necessary steps will be taken. Looking forward to welcome you back at ITC Grand Central. Warm Regards Team ITC Grand Central
My experience at the hotel was great. The staff was friendly, the room was large. Along with lavish furniture and marvelous bathroom stocked with toiletries, it had a bay window set up with cushions for comfortable seating. Extensive breakfast buffet. Only the service during High tea was slow.
Thank you so much much for the lovely feedback. We look forward to welcoming you back soon at our hotel.
Not much to do around the hotel, but enough at the hotel for a short business trip. Breakfast was excellent and the access to the club lounge a welcome additional perk.
Thank you so much much for the lovely feedback. We look forward to welcoming you back soon at our hotel.
The hotel management provided complementry before dinner cocktails at theie Fredrick Lounge, few free laundry items and 1/2 hour Internet. The choices of breakfast dishes, fruits, coffees were incredible. Everything was perfectly prepared and presented with a flair. We found the staff very friendly and helpful.
Dear Guest, Greetings of the day!! Thank you so much for sharing us with your valuable feedback. We are delighted to know that you had a memorable experience with us. We look forward to the opportunity to host you again. Team ITC Grand Central