ITC Grand Central, a Luxury Collection Hotel, Mumbai5.0 out of 5.0
Recent guest reviews
Excellent stay amazing staff will visit again....special thanks to Kajol for such a wonderful Host.its very tastefully maintained and food is very nice.Rooms are very comfortable and spacious. All the best please keep standards same
Visited ITC grand Central amazing place with amazing people.All the restaurants are amazing with good service and delicious food.I loved the service at point of view rahul,hc,rukhsar were excellent hosts. Thank you
I visited hotel in last week of June 2019 and hospitality that I have received from the time of check-in till check-out was wonderful. Hotel is located in Parel and most of the business points are near by which makes this place to ideal for stay. Point of view gallary at 30th floor gives beautiful view of city. All staffs are very cooperative and humble. All in all this place is very good to stay when you visit mumbai
I found this place not at par but BETTER than few International Hotels. The glossy floors and equally glossy smiles of staff make you feel at home. Be it 1am or 1pm, they are always there to look after you. I was aware that few floors were being renovated but they were managed in an amazing manner. There was no disturbance at all. Thank you team ITC Grand Central especially Kajol at the front desk. You have raised my expectation bar to a new and higher level. Hope to visit you again....
I remember this name as this is one of the best hotel in Mumbai! I have stayed for a week and honestly i am so happy i found this place.Very spacious - very welcoming. The ITC executive Prathna Solanki was very professional, friendly and extremely helpful.The breakfasts were amazing, a wonderful selection.The location of the hotel is great.The room i had was very spacious and well equipped with all essentials.I have no hesitation in recommending this hotel to visitors. Once again Thank you Prathana and ITC Grand Central team for making my stay so special.
This hotel is home away from home,the amenities are adequate,the business lounge is awesome and the staff is extremely helpful and courteous.Starting from the top to the bottom they are outstanding and special mention must be made of aadhaar Sharma,sanjeev kale,poornima choudhary,bandhu banerjee and prateek.Overall it is an experience to cherish.
My husband and I were there only for one night, since had to leave the next day after attending a meeting. So our quest was for a nice comfortable evening- something which Ms Kajol at the Desk understood, and guided us to our lovely suite (she was extremely cordial, and very hospitable). The dinner that followed was at their restaurant Kebabs and Curries. We ordered Chicken Angara (the best tandoori preparation that I have had) and Paneer pudhina tikka. The Dal makhani was simply sumptuous- probably better than Dal bukhari!!! I'm surely coming back here, whenever we are in Mumbai. And next day we had an early lunch at the Hotel multi cuisine restaurant- where the Manager really looked after us!! We simply loved our short stay at the ITC Grand- awesome food and great hospitality!!!
Recently we (me and my husband) stayed at ITC Grand Central in Parel, Mumbai for two nights. The stay was fantastic ..The hotel staff was very humble, friendly and helpful specially Piran and Monika.The service was very good, the way it’s expected out of ITC!! The rooms were clean, big and nicely done. Overall a great experience and would definitely recommend to everyone around us!!
This hotel is in a great location. I can not begin to express my sincere gratitue for the amzaing service from check in to check out for this hotel. Kajol from front desk has done an amazing job.You will not be disappointed with staying at this location in addition they are in the process of doing some renovations to keep it fresh and up to date. Great Job!
I stayed in this hotel during my office trip in Mumbai. Spent so many nights here, and almost every time this place astonishes me. Everything is perfect, starting from the Check-in experience, restaurants, in-room dinning and finally Check-out experience. Needless to mention, this hotel offers an unbeatable view of the city. And for food lovers, ITC is the place to be. Shoutout to Ms Veronica, who took care of my entire stay and thanks to her for ensuring that all my requests are properly catered. The warm welcome I got while checking-in was worth mentioning. Thanks again to all the staffs, looking forward to my next stay.
- Walking distance to KEM Hospital and Tata Memorial Hospital
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Located in Parel within a short walk of Tata Memorial Hospital, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a few miles (5 km) of other popular sights such as Mohammed Ali Road. This 242-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.
Enjoy dining at Kebabs and Kurries, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
An LCD TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.
At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for INR 1588 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a health club, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 3750 reviews