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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 out of 5.0

Recent guest reviews

ITC grand is centrally located and provide a very comfortable stay. This was my 5th visit in last 3-4 months and every time I'm surprised with their hospitality and personal care. Food is amazing and must try. I will surely recommend this luxury collection to business and family travellers. Special note of thank to Gadriann at Front Office for her assistance.

I stayed at the hotel during my business trip to mumbai had a great experience a great service very helpfull staff nice location. I was assisted by Saiqua who was very helpfull to me when i needed assistance.

I have been here multiple times, and have never once felt that the hotel did not meet my expectations (they always exceeded my expectations). The staff are always exceptionally kind and attentive, and go the extra mile to make our stay as comfortable as possible. The hotel is clean, well kept, and inviting. All the employees, from the General Manager all the way to the Guards who check the car at the gate, are exceptionally polite and friendly, and do everything in their power to make you feel at home. 10/10 would recommend, 10/10 would come back, again and again. Thank you for a lovely stay, ITC.

I don't normally write review but I am truly impressed during my short stay with ITC Grand Central. My flight was early in the morning and unable to try out the breakfast session but ICT Grand Central team esp Ms Anam prepare breakfast to go and attention to my diet preferences. I do not see this in other hotels and for that I will definitely be back if I'm in mumbai. Thank you, Anam.

I visited this property for dining with my friends last Sunday at knk restaurant The food was very delicious specially the dal bhukara one of the best dishes I have ever had Other than that the service was up to the mark everyone was very professional After our dinner we were just roaming around the hotel, The wall painting in the lobby is very beautiful the flower arrangements was very nice Planning to stay at this property very soon

Saiqua has a great persona to speak to. She was exceptionally good in taking care of my entire stay. Next when i come here I would love to take my family along. Hospitality of the hotel should be given 10 on 10. Saiqua deserves a raise on her position for sure.

Great hospitality ! The rooftop lounge was very beautiful , ideal setting for a sundowner! Rooms are fairly large and offer all the amenities you may need. Among the restaurants , we tried only kababs and curries , which offered extraordinary food and service. Located in central mumbai and hence easy to travel to most of the major shopping centres / city attractions. The reason I didn't give a perfect 5: the room doesn't offer free wifi , I really doubt if it costs much and should be a given , especially for Club ITC members.

May we visited the ITC Grand Central in Mumbai. The rooms where neat and clean, and every mornings news arrived like clock work. The menu was vast with plenty to chose from, and the food of very high standard. The most valuable to me was the fantastic service I received, making me feel at home. Thank you Surbhi

I stayed at ITC Grand Central for almost 6 months and it's one of the best properties I've stayed in, mostly because of the 'at-home' feeling that I got. The staff took great care of all my needs - customized food by the chefs, brilliant hospitality by the Guest Relations team - Anisha, Kavitha and Pooja. All I had to do was drop a message and everything would be taken care of. I'm sure I will head there for any future visits to Mumbai.

The hotel is centrally located and true to its name, it's absolutely grand. The hospitality is one of the best I've ever come across. Special mention to Chelsea for making sure I have a comfortable stay :). The ambience, the lunch/dinner buffet are absolutely on point. Worth every penny, ITC Grand Central is a must visit for anyone coming down to Bombay!

287, Dr. Babasaheb Ambedkar Road Mumbai Maharashtra

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Outdoor pool and indoor pool

Located in Parel within 2 miles (3 km) of Siddhi Vinayak Temple, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a few miles (5 km) of other popular sights such as Mahalaxmi Temple. This 242-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool. Located centrally in Mumbai, it's also close to Nehru Planetarium and Haji Ali Dargah.


Dining

Enjoy dining at Kebabs and Kurries, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 7 AM to 10:30 AM.


Rooms

ITC Grand Central, a Luxury Collection Hotel, Mumbai's 242 air-conditioned rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.


Property features

At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for INR 1588 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and WiFi in public areas.

Room options

Executive Room

King 1 | Sleeps 2

Signature Room (ITC One)

King 1 | Sleeps 2

Premier Room (The Towers)

King 1 | Sleeps 2

Executive Room - Exclusive

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1900 reviews