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Recent guest reviews

During a weekend trip with two other friends, we were pampered by the thoughtful gestures and service quality of Four Seasons. Upon checking in, we received a lovely welcome gift of a souvenir tote bag made of natural cotton. On the second night, my eye-glasses were cleaned with a new cloth, and laptop cable was tied up with a FS velcro. Breakfast spread was a lovely representation of the best of India and various international selection. Appreciate every staff member was well-trained and alert to ensure ease and comfort of the guests. This is a great benchmark in Incredible India. I am now trying to find reasons to be back again.

There are fewer restaurants at this hotel than others nearby. It is also difficult to walk out of hotel as it is on a very busy road with no pavement. That aside, the rooms are spacious, showers are good. Beware housekeeping knocking regularly at the door unless you put a DND sign out. This hotel is well located for my office but is far from my favourite in The city

Very nice staff. Very co-operating. I had rerquested for 1 of the 2 rooms for early check-in which were readily provided to me. The rooms are big and spacious with all modern amenities.The breakfast is well laid with mouth watering delicacies.The spa is well equipped though I did not get a chance to use the facilities. The location is fantastic as near to Parel,Worli etc and easily reacheable from south Mumbai or the suburbs. The staff is very helpful,polite and courteous.Always ready to help. Overall I and my family enjoyed the stay.

Excellent three night stay at the Four Seasons during a work trip. The hotel itself is very nice, with clean, modern rooms, a nice pool, and a good rooftop lounge – its a tragedy that you can’t drink booze on a rooftop bar in Mumbai with these facilities. Incredibly attentive and responsive staff in all respects (front desk, security, valet, restaurant, etc.). Good restaurants (we particularly enjoyed San:Qi) and a really nice breakfast buffet. Highly recommend.

I only stayed for 2 nights. Found the place extremely comfortable place to stay. The design of the hotel and especially the rooms very creative. location was also found close to the Neru Centre where we had the Sustainable Design awards jury meeting.

Had 2 nights here recently, absolutely amazing hotel. Airport transfer was waiting exactly where they said they would be, I was greeted at the hotel and check out was done in my room which I loved after travelling. There are plenty of dining options, and breakfast is excellent. I can’t remember the waiters name but he suggested that I try some Indian options for breakfast which I loved especially the dosa. All the staff are friendly and helpful. Rooms are nicely decorated with large bathroom and comfortable bed. Would stay here again. Thank you for a fabulous hassle free stay.

The excellent customer service that we received in the first 15 minutes alone is strong enough to warrant a 5 star rating. From the moment our feet hit the floor, we were greeted and escorted to the front desk, where Mr. Mahesh checked us in promptly and with the greatest of care towards our requirements. We were then taken by Ms. Natasha, who was very thoughtful and brought us over to the breakfast cafe... (Lovely set up+++) And a hands down A+ for customer service goes to Mr. Abishek... We feel like royalty! The level of customer service and care was well beyond what any customer could ask for. It was genuine care and attention. I've only been here an hour but I cannot wait to see what else is in store. Super happy.

I had a flying visit to Mumbai and was booked to stay with my childhood friend. I am a frequent traveller and have been fortunate to stay in all the globes continents, and in some of the nicest hotels in the world. However I have not before experienced a world class service by every member of staff in one single hotel, until now – the Four Seasons Mumbai . ALL the staff starting from Security at the gates, Security inside for the metal detectors, Chauffeur, Door Staff, Hotel Entrance Staff, Kitchen staff, House keeping , Concierge, Lobby staff and Reception ALL had a part in making our stay at the Four Seasons enjoyable and exceptionally memorable . I like to think the Management have recruited the best Hotel team globally who are truly an asset to the Four Seasons brand. I have attempted to make note of all the staff, but unfortunately, It was impossible to take everyone’s name as each and everyone staff member I came across in my stay, treated me with utmost friendly , efficient and professional service . I was only able to make a note of the following staff names, this is notwithstanding that EVERY STAFF member at Four Seasons Mumbai do require being recognised for their exceptional service and our positive experience . I was able to make a note of the following staff members who are an asset and took a part of the first class service we received : Shaunauk Protik Prateek Amrit Rahul Nesa THANK YOU As a result of all the staff at the hotel I will certainly return back to the hotel and I will be undoubtedly recommending the hotel to friends , peers and family .

The typical comfortable stay, great experience etc wont be ehough to describe this place. Its liek home for us. The team Faizan and couple of others [at reception], Saurabh Verma, Abhishek, Jenny, Kim, Saurabh, Sanjana, Chef Abhishek [all of them a Cafe Prato], Sree and Imam [at San Qi], room service, valet...I truly from the bottom of my heart would like to thank them for the exceptional service they did to us whuile we stayed here. IF anybody asks me why - there are smal small things they have taken care of which makes a significant difference to our stay. We wish them every success in their career and woudl like to see them achieve great heights in the service industry. I cannot miss out mentioning th ename of one more gentleman [ i think its akash] in in room dining, who made sur ethat my daughter got the food teh wayshe likes it.

The airport is not very far from Sea link. Comfortable stay . Spacious rooms. Food can be a bit better still. Warm staff and some rooms have a sea view above the jhoper patti view :). Loved the fact that they have Forest Essentials toiletries.

1/136, Dr E Moses Rd Mumbai Maharashtra

Hotel highlights

  • Close to Nehru Planetarium
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Four Seasons Hotel Mumbai places you within a mile (2 km) of popular attractions like High Street Phoenix Mall and Mahalaxmi Racecourse. This 5-star hotel welcomes guests with 202 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour health club. It's in central Mumbai and also close to Atria Mall and Nehru Planetarium.


Dining

Enjoy dining at San Qi, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with continental breakfast served for a fee.


Rooms

The 202 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and 46-inch LCD TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are also standard.


Property features

Four Seasons Hotel Mumbai features a full-service spa, an outdoor pool, and a children's pool. There's free valet parking, and a shuttle from the airport to the hotel for INR 4900 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a sauna, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 2118 reviews