Golden Tulip Dar Es Salaam3.5 out of 5.0
Recent guest reviews
The location of the hotel is good, with an excellent view of the ocean. The rooms are 2-star level, probably lower, presumably because the hotels is a little bit old, but I think no one there pays attention to refurbishments or renovations. No flat screen TVs in the rooms!! Only a box TV that never worked the entire time of our stay. Wi-Fi was also very unreliable, and the conference rooms had no telephones so if you needed something while in a meeting you'd have to physically go downstairs to the reception to ask. Their conference package offers new 70 sheet shorthand notebooks and pens for each day of the conference (unnecessary, in my view). We requested to have more bottles of water in place of the notebooks and pens but they were adamant that the new notebooks each day was policy. I found the management very rigid in the sense of wanting to stick to policy without caring whether that policy actually works for the users of their conference package. Some of the staff were very friendly though - unfortunately they were not the key decision makers so it didn't help much.
By looking after location and pictures of this hotel everyone will love to book this property. But sorry to say except location and view,this hotel has nothing to offer. Rooms are like two star category hotels and is far away from golden tulip properties. Breakfast was v normal and it was not at all good.
The view and location by the Indian Ocean is breathtaking with amazing sunsets and inspiring sunrise . Warm hospitable staff with good food including local , European and Asian dishes . Housekeeping deserves credit- beyond expectations . Reception staff are cheerful and the Front Desk Manager very helpful and courteous . Rooms well maintained . The Kampala suite was amazing . Highly recommended for weddings , events or just pure leisure - relax , refresh and rejuvenate !
My Wife and I were booked to stay from 6th Sept.2017 to 13th Sept.2017. We arrived very late approx. 11.30pm to check-in the hotel. A very polite receptionist checked his computer record and advised me that only a single occupancy even though I provided him with my own printouts of the booking.From here on it was a downhill experience as the room had several faults that could not be put right just after midnight.We were at approx.1.30am offered yet another room which was slightly better than the first room.On complaining to the reception staff we did not get much satisfaction. We finally got to know a very nice pleasant young lady by the name of Neema Cornelia(Guest Relations Manager) who was very obliging from our first complaint onwards. As soon as the faults were reported to her and within few hours they were fixed to our satisfaction. As far as the hotel rooms are concerned we found them to be very tired looking and could be improved. As far as the resort is concerned it was in a very pleasant place to stay. We take this opportunity to thank Neema for her excellent knowledge and expertise in customer relations and getting the job done and keep guests happy. Without Neema's help out stay at Golden Tulip would have been a disaster.
The hotel was nice and clean. The staff was polite. However, this hotel was very strict and money hungry. We came to Dar to meet up with friends and family, and no one was allowed to our room. We wanted to hang out at the resort and they made it so hard for us to have any guests unless we paid for them as if they were staying with us, and they weren't.
Golden Tulip is alright. I loved it when I went in to try a yoga class. It was so good I thought I should go back with family which included 3 kids (2 babies). They were decent to say that there was a fee for swimmers ($20/per person) which we didn't flinch over, I could understand that. When he came back we had the babies in their swim diapers and swim suits ready to dip their little bodies my son was excited to jump in and swim. But alas, the person collecting the fee said he was going to have to charge us to sit there and watch my son swim � where do they do that? We were going to order drinks, perhaps snacks but since my son never wants to come out of the water we figured we may end up eating dinner there; you know make an afternoon of it. BUT a fee to sit and watch?!?!?! $10?!? Each?!?! This doesn't make sense. Golden Tulip you need to do better. What's next? A fee to glance in your direction? Needless to say we took our business elsewhere; where our patronage was appreciated. I need to remember NOT to step foot here again when I'm back in Dar! Disappointed.
Terrible first experience with the Hotel. my travel bag was stolen whit my MacBook and other valuables. Their security cameras are very outdated and don't work in all places. If you loose your staff, they don't care and they would tell you on your face that it is not their responsibility (that's how rude they were to me)
I've been going there for 20 day while I was staying in Dar es Salaam. The place is good for staying around the pool area, taking the sun, listening to the music, ... Staff nice and helpful but the place itself needs more work attention and renovation.
Very well located hotel with nice atmosphere and beatiful view from the pool. Prices acceptable , friendly staff , quite good cuisine . Some rooms need refreshing but others (2nd floor ) are more than OK .
Spacious room, nice view of the sea and polite staff are the key highlights of the hotel. When booking rooms, choose for the sea facing room, as the view is beautiful compared to the other side. During the busy hours it can take as long as 90 minutes to reach the airport from the hotel. Housekeeping and room service response time is often slow and can take up to 30 minutes to response. Lastly, internet at the hotel is very slow, particularly in the rooms.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Masaki within 2 miles (3 km) of The Slipway, Golden Tulip Dar Es Salaam is within a few miles (5 km) of Little Theatre. This 91-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a conference center. Nyumba ya Sanaa is also 2.4 mi (3.9 km) from this Dar es Salaam hotel.
Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy a leisurely bite to eat at Sanaa Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 91 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Free newspapers, free bottled water, and hair dryers are other standard amenities.
At Golden Tulip Dar Es Salaam, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. Airport transportation is made easy with an airport shuttle (available 24 hours) for TZS 110000 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 218 reviews