Hotel Porton Del Cielo3.5 out of 5.0
Recent guest reviews
This charm, design, layout and intent of this hotel are all beautiful but...... To many details are overlooked and not attended to. We stayed here four nights. The hotel appears to be managed and run by a set of young people who try hard to please yet appear to have very little training, knowledge and awareness of how to provide a premium guest experience (which is what you are paying to stay at this hotel). The facility is charming but is showing many tell-tale signs of lack of intentional maintenance and upkeep. Our experience was very much the same as others have reviewed. lack of hot water, lots of moisture in rooms / mildew smell bad. Lack of thoughtful servicing of our room, coffee, towels for three people(we were four). The charge for everything else is true ie. hot tub 20.00 per person/ per day, breakfast additions, room coffee etc. Not good especially when many things are below par. Brenda (wait staff) was excellent and the one redeeming experience of the facility. Overall not worth the 200.00+ US dollars per night which we paid. For that money you have to produce a quality experience and this hotel needs to up their game. Oh yes I forgot to mention WiFi sucks and its such an easy fix ....I'll never understand this.
Fairly costly Dia de los Muertos packages require a three day stay, we are actually booking 4 to include a warm up day(?!) The welcome is odd, not particularly friendly, almost like we’re not expected, when we respond ‘yes’ to the query ‘do we want help with our luggage?’, none is forthcoming. However the stylish and quirky hotel is attractively decorated and gets a fun personalised ‘Day of the Dead’ treatment. The hotel warms up (in every sense) when other guests arrive. The included dinner followed by lake & cemetery tour on the Day of the Dead night was excellent, be prepared for a long night, we arrived back at 05.30 after an experience to remember forever. Buffet breakfast was much welcomed after a doze. Nice public areas and spacious, if chilly, dining area. Can’t see the point of a guttering fire if the outside doors are wide open. Although we are in their premium room on a premium package everything is extra, bottled water, coffee capsules (that don’t get replaced ((after twice daily requests)) for two days after consumption), even adding eggs to the included breakfast is charged. Given what we’re paying this just feels plain mean. There is a basket of (chargeable) nibbles wines, but no minibar for cold drinks. Pillow cases don’t cover the entire pillow so a mouthful of feather quills in the night is likely, I used a T shirt to cover the rest. Multiple requests for extra pillows takes two days to get actions. Proper sized pillowcases never materialised. The room’s huge terrace gets noise and smells from the kitchen when their extract is on, but the view of the lake compensates. Shaving mirrors - bonus point. Poor soundproofing, you hear everything from the reception area below - minus five points. This certainly isn’t a bad hotel, it just needs some care & attention, and a better sense of hospitality.
Very nice property in Patzcuaro! A small hotel with very nice and spacious rooms that all have a great view to Patzcuaro Lake. The restaurant has a great food of a good international menu where you can have dishes from different cousines like Italian, French, Spaniard and of course Mexican.
Portón del Cielo is a hotel boutique on the outskirts of Pátzcuaro, Michoacán, México Access has to be done by car, and to go to the tourist places, you need to take a taxi or go by car. The view from every room is just impresive. The rooms are really cozy, and you can just sit and enjoy the view for hours if you wish. Access to the rooms is tricky. Steep stairs (down and up) have to be taken to arrive to the rooms, so you must be in a relatively good physical shape. We were four couples traveling through the state of Michoacan. The rooms we got most had problems with the water in the showers or bad odor from the shower sink. Hot water was a problem. One of our friends had a change of room but was charged extra, even though the odor in the room was terrible. The restaurant has limites hours, specially at night. But the food is just great. The menu dishes we tried were all good tasting. Service was very good. I definitely recomend the hotel if you are young and/or good shape. If you have any physical impairment, definitely this is not the hotel for you. We hope those minor inconveniences we encountered will be resolved soon. We definitely would line to go back to this place
The hotel is very pretty and the view is definitely worthwhile. The food of the restaurant is also excellent. The tarasca soup is one of the specialties of the town and of this restaurant. I ordered the tuna steak also and it was delicious.
We were intrigued by photos seen of this establishment and its location. The view from their location on the top of the hill is incredible and the hotel appears to be quite nice. We did look at one room that happened to be vacant and felt it was small. We had a "tapas" type lunch and everything was well prepared and service was attentive. Very relaxing to sit up there overlooking the lake and the town of Patzcuaro below. For us, the location away from centro Patzcuaro is a detriment but one can certainly take taxis from there. We just happen to enjoy walking to/from shops & galleries or restaurants in the evening.
We hiked a beautiful trail and ended up close to this restaurant. We weren't ready for dinner so we had a cheese plate and mezcal. What a treat!!! We thouroughly enjoyed the experience. We plan to go back for dinner some day.
Yesterday (sept/15) we stayed in El Porton del Cielo and we celebrated MExico´s famous and acclaimed and fun *El grito* or Independece day! This is the first time at this Hotel, and trust me, it wont be the last... This place is gorgeous.. Its on a hill, so the view is impecable, with tons of vegetation, and the most and main star of this litte town, its lake and Janitzio.. You can tell that Flor and PAto (the owners), and all its staff, love this place. The attention is great, you literally feel like you´re at home.. Its not hard to fall in love with this place. Flor and PAto are excellent hosts. Relating to people that live at the coast, and sometimes they say that they dont go to the beach as much because they are used to it; we asked Flor if she ever gets tired of this place, and she told us that she loves to take photos of the view, and when she sees them she realizes that most of them look a like, so its because every moment there is worth taking a photo to capture this place to simply remember. Changing the subject, the common areas and the rooms are lovely.. Every detail..Very mexican, and so cozy.... (I would decorate my home like that). You have a terrace, a game room (with a pool table, futbolito and goard games), a spa :), a restaurant... My suite (el gorrion, the sparrow), was soooooo pretty, spacious and veryyy comfy... Slept incredibly well. and loved the terrace with the chairs and the umbrella to just chill and get infected with the peaceful and calm state of this beautiful town. REally loved this place...Thinking of going back on November for ¨Dia de Muertos
Perched on ahillside this hotel is a half hour walk from the town center but it has a view to die for over the lake. My room was Golondria (Swallow) and was a 'suite' but it was very small, the bathromm was tiny and the suite was a balcony a metre wide. I felt I was conned. Restaurant served excellent breakfast. Probably better choices in the town.
This is a great place to spent a couple of days to relax or to escape to have a romantic weekend. The view of Janitzio lake is great. The hotel decor has great a great Mexican touch and you can have all the privacy you need. 5 minutes away is Patzcuaro downtown where you can have local taste of food such as enchiladas and a must is to taste the local ice-cream at the main square you can walk and have a coffee or buy a handcraft
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Hotel Porton Del Cielo is located within a mile (2 km) of Basque of Quiroga Square and Temple Sagrario. This 10-room, 3.5-star inn welcomes guests with free breakfast, free in-room WiFi, and free self parking. Also nearby are House of the Eleven Patios and Gertrudis Bocanegra Square.
Free continental breakfast is served each morning from 9 AM to 11 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Hotel Porton Del Cielo's 10 individually decorated rooms provide balconies, minibars, and laptop-compatible safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.
At Hotel Porton Del Cielo, guests have access to a rooftop terrace, free WiFi in public areas, and a free grocery shopping service. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). Helpful staff can provide luggage storage and a safe deposit box at the front desk. Additional amenities include an arcade/game room, laundry facilities, and a fireplace in the lobby.
Reviews from Trip Advisor
96.0% of guests recommend this hotelTotal of 68 reviews