Très propre, fidèle aux photos, entouré de restaurants, dépanneurs, stations d’essence. Seul inconfort que j’ai expérimenté, dans la chambre 505, est que le tuyau de douche est tombé pendant que je prenais ma douche car il son support était fébrile peut-être brisé, chose qui aurait pu être dangereuse.
totally disappointing with our check in experience when I found out that my reservation landed in a smoking room despite the fact that I was supposed to have made reservation in a smoking free facility. When I told them that was an error, they were not convinced and I had to pay an extra $40 just to get a decent room which was not and executive room as I had initially made my reservation for. I do expect to be refunded as soon as possible. The facility supervisor was not available for consultation and it was not acceptable to be extra charged just to get a smoking free room.
Excellent room and staff! Just very hard to find the hotel!
The Motel Ideal has beautiful guest rooms with modern amenities. It is a great hotel with courteous and attentive staff. Keep in mind that the hotel lies outside of the main metro system. We traveled to the nearest metro station and took Uber to the hotel. The hotel also charges a $200 smoking deposit that is promptly refunded if no smoke is detected in the room. Thanks for an enjoyable stay!
Located 1.3 mi (2.1 km) from Mille Iles River Park, Motel Ideal is within a 5-minute drive of Colossus Laval Movie Theater. This 84-room, 3-star motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and desks are also available. Housekeeping is available on request.
Motel Ideal features free WiFi in public areas and a vending machine. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
Très propre, fidèle aux photos, entouré de restaurants, dépanneurs, stations d’essence. Seul inconfort que j’ai expérimenté, dans la chambre 505, est que le tuyau de douche est tombé pendant que je prenais ma douche car il son support était fébrile peut-être brisé, chose qui aurait pu être dangereuse.
totally disappointing with our check in experience when I found out that my reservation landed in a smoking room despite the fact that I was supposed to have made reservation in a smoking free facility. When I told them that was an error, they were not convinced and I had to pay an extra $40 just to get a decent room which was not and executive room as I had initially made my reservation for. I do expect to be refunded as soon as possible. The facility supervisor was not available for consultation and it was not acceptable to be extra charged just to get a smoking free room.
Excellent room and staff! Just very hard to find the hotel!
Thank you for having taken the time to post your comments. These are important to us. We are happy to know that you enjoyed your room. We are however sorry that our check-in time was a problem for you. Please take into consideration that checkout time being 12:00, checkin may only be possible some time later in most cases. We hope to welcome you again soon. Your Motel Idéal Team
The Motel Ideal has beautiful guest rooms with modern amenities. It is a great hotel with courteous and attentive staff. Keep in mind that the hotel lies outside of the main metro system. We traveled to the nearest metro station and took Uber to the hotel. The hotel also charges a $200 smoking deposit that is promptly refunded if no smoke is detected in the room. Thanks for an enjoyable stay!
Hi. We wish to thank you a lot for taking the time to post your very good comments concerning us. We always read with great pleasure that clients appreciate the high quality standards which we strive for. Hoping to welcome you again soon! Your Motel Idéal team.
Dear valued guest, Thank you for your feedback. We are sorry for any inconvenience you encountered during your stay. After verifying your reservation confirmation through Expedia, unfortunately the room you had reserved was a 2 double bed smoking. We understand that you were under the impression that you reserved a non smoking room therefore the receptionist followed the procedure of offering you a non smoking room with an additional fee. Sir please take note that it is policy for there to be additional fees for any upgrades. Best regards, Francesca Front desk manager