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Krystal Monterrey

4.0 star property
Hotel with free parking, a short walk to Macroplaza

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby
Minibar, in-room safe, iron/ironing board, free cribs/infant beds
View from property
Ballroom
Indoor pool

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym
  • Breakfast available

Explore the area

Map
Calle Corregidora 519, Monterrey, NLE, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

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About the neighborhood

Monterrey

Located in Monterrey Centro within a short walk of Macroplaza, Krystal Monterrey is within a mile (2 km) of other popular sights such as Fundidora Park. This 4-star hotel has 207 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Basilica de Guadalupe - 14 min walk - 0.8 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Arena Monterrey - 4 min drive - 1.9 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with free parking, a short walk to Macroplaza
Guests staying at Krystal Monterrey enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Sofa beds, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Languages

English, Spanish

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Lobby sitting area

Krystal Monterrey

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,974 reviews
$78 nightly
The price is $93
Aug 10 - Aug 11
Total includes taxes and fees
Krystal Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 224 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flores

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 224 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Are free cancellation options available at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Krystal Monterrey?

This hotel is situated in Monterrey Centro, just steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey, and within a short walk of Macroplaza. You'll also find Fundidora Park and Cintermex within a short drive.

Will I be able to park at Krystal Monterrey?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Krystal Monterrey include a casino?

No, Krystal Monterrey doesn't have a casino.

Is there an indoor pool at Krystal Monterrey?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Krystal Monterrey?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Krystal Monterrey have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Krystal Monterrey have a restaurant that serves breakfast?

Yes, Krystal Monterrey serves buffet breakfast for a surcharge each morning at Cafe Flores.

Does Krystal Monterrey allow pets to stay for free?

No, pets aren't allowed at Krystal Monterrey though service animals are welcome.

Are there connecting rooms at Krystal Monterrey?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Krystal Monterrey?

The closest major airport to Krystal Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (27 minutes by car).

Can I book a room with a balcony at Krystal Monterrey?

No, there aren't any guestrooms with balconies at Krystal Monterrey.

Krystal Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 243 reviews
Rating 8 - Good. 66 out of 243 reviews
Rating 6 - Okay. 31 out of 243 reviews
Rating 4 - Poor. 13 out of 243 reviews
Rating 2 - Terrible. 6 out of 243 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Traveled with partner
The hotel is localized very closely to Parque Fundidora.
Stayed 3 nights in Mar 2025

6/10 Okay

Alberto

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
Muy mala experienvia en el Krystal Monterrey. No servia el aire acondicionado en la habitacion. Orbitz por favor saquen de su site que dice q tiene alberca… no la tiene y hacen mas de 5 años q no tiene. La convirtieron en espacio para conferencias. Las personas q alli trabajan la mayoria son demaciado serias. No son amables… aparte de los del desayuno y uno de los maleteros. El cuarto dejo mucho q pensar. Las llaves del agua son viejas y tiran agua por todos lados… el hotel tiene mas de 30 años y asi mismo las toallas tienen el mismo tiempo. Todas deshiladas y viejas. La realidad q le doy 3/10. La ubicacion no es mala pero esta miy feo al salir por el lado del restaurante… todo sucio y apesta mucho. Una de las noches la temperatura subio a 82F q don 28C y nonpodiamos dormir… el aire lo controlan en el hotel pues ni modo tubimos que hecharnos agua por encima fria por poder descansar un poco. La verdad me arrepiento de haberme quedado aqui. Sorry!
Stayed 3 nights in Jan 2025

10/10 Excellent

benjamin, yakima

Business traveler
Liked: Amenities, property conditions & facilities
Goof
Stayed 5 nights in Nov 2024

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Stayed 4 nights in Nov 2024

8/10 Good

Luis Fernando, Bakersfield

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good value for the money. Well located
Stayed 5 nights in Oct 2024

10/10 Excellent

MARIA, CADDO MILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

GUILLERMO

Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Stayed 2 nights in Jul 2024

8/10 Good

Jose Esteban Rodriguez

Liked: Cleanliness, staff & service, amenities
Pool was out of service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Htet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located. Staffs are nice.
Stayed 1 night in May 2024

8/10 Good

carlyle, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time that we have stayed at this hotel. There were no negatives about this second time around experience. The hotel is absolutely beautiful. It truly is a three and a half star rated hotel. And to top everything off the rate was only 64 dollars for a night. If you are looking for a room for a night or two in grand old Monterrey, this hotel is worhty of your attention.

10/10 Excellent

Cesar, Frisco Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great bed! Frenar location!

10/10 Excellent

freddy, laredo tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice and comfortable

very nice

6/10 Okay

Blanca, Houston

Nice, great to walk around

Nice hotel but a little old. Hard to get there.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good

Good, I enjoy my night at this hotel, I used to stay at Hotel Monterrey, but since I stay one night at Fiesta Americana, it becomes my favorite hotel near Macroplaza and Barrio Antiguo

8/10 Good

Riedman

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Moe, CA

Liked: Staff & service

Hotel showing its age

Hotel needs to be refurbished and showing its age. Hotel TV should add English news channels such as Fox new and Fax Business. Food selections in the menu should be revamped however the buffet selections are great.

10/10 Excellent

nelson, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel love it

The hotel is in a great location if you are trying to visit Monterrey nl. The staff is great. I hove to come back soon.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the heart of Monterrey

The location is perfect - right beside the Macroplaza and just off the main pedestrian shopping area. The room was large and comfortable. Wifi worked great. Big bar and restaurant off the lobby. The area was a ghost town at night, but there are convenience stores and a few close restaurants. I had issues with my key card a few times,no big deal though. Taxis right out front 24/7. Definitely check out the riverwalk when you're here - one of the nicest tourist attractions in all of Mexico.

10/10 Excellent

Alfredo, Laredo tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel

8/10 Good

Anna, Mexicali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Very well situated

2/10 Terrible

Israel O.

Disliked: Cleanliness, room comfort

Not to happy with stay

The sheets on the beds smelled dirty, 4 star hotel more like 2 star looks can be disieving. requested to change rooms and they charged me 120 dollars to change rooms which I thought it was not right.

8/10 Good

Alonso, Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in historic downtown.

I have stayed several times at this hotel and I've been satisfied with the level of comfort and service. Rooms are spacious, although some of them need some renovation work, but other than that this hotel is a very good option to say.