Courtyard by Marriott Monterrey Airport3.0 out of 5.0
Recent guest reviews
It may not be fair to compare this hotel to Courtyard in HK & China, however, since they are carrying the same brand, comparing is inevitable Every customer is the same to them, unlike in HK & China Courtyard, they make you feel different even you are only a Silver member Service of the staff are generally friendly and good. however, those working at the breakfast seems very afraid that we will forget to give them tips Room is pretty comfortable, however, the aircon is quite noisy Gym is small, only have 2 few machines, on the weekday morning, do go early (before 6am) Located near to airport, good for business and lots of eatary & restaurant nearby
As a platinum elite member one of the perks is that you get either points or a market item every time you visit a Marriott property. Just checked in and the front desk clerk (young man with black plastic glasses weekend nightshift) did not honour this benefit. Brought this up to him and he insisted we do not have this benefit. Hopefully management congratulates him for saving them one bottle of water in exchange of losing an elite customer.
Very close to the airport, this hotel is typically a business hotel. Good breakfast buffet. Friendly staff. Room is spacious and made according to american style! Good for business but will not book there for holidays. Los Frenos restaurant just next door is very good!
This is about as American a hotel you will find in Mexico. Stayed here for two nights while doing business in Monterrey and before flying out of the Monterrey airport. Very convenient to food and the airport (5 minutes by shuttle). The rooms were nice. The hotel was nice with lots of amenities. My stay was pleasant.
Good location near airport, friendly staff willing to help you. The rooms are spacious but kind of spartan atmosphere. Bed is good, could be better. Has shuttle to and from the airport previous reservation every 30 minutes. The food is ok, but just ok.
Travelling on business, worked in nearby industrial zone, so I liked hotel position. Not walking distance, but very short ride from the Airport (but still..you can walk if you want to). Staff was helpful, explained everything, smiling. No problem in that case. Room (larger room, king bed, sofa) was bigger than I expected, clean and well equipped. I liked big screen LCD TV. Bathroom with tub, very nice. Breakfast selection OK, but after 3 days you dont know what to choose, because its variety was not very big. Staff sometimes forgot to ask for coffee and juice (as they sometimes do) so then you dont know if they will come, or you have to go to coffe machine and ask for it (because there are at least 2 waiters standing there). Outside facilities OK- altan looks very nice, pool is big enaugh for a little swim, used it twice and always clean. Big disappointment was a "gym" which is smallest room in whole hotel, a few running belts there and only 1 bench with very little weights. Not usable for anyone who regulary weightlifts. Huge disappointment I do recommend hotel for doing business in nearby industrial zone, not for family vacation.
This was my first time to travel to Monterrey on business. This hotel is not in walking distance of the airport, but is a very short ride. I was a bit concerned with my flight getting in around 11:00 PM, which meant after going through customs I would likely be looking for a hotel shuttle late at night in a foreign country by myself. I was told by work associates that it could be a bit nerve racking to find the correct shuttle as no one spoke English. It actually was extremely easily to get to and from the hotel via the shuttle. After exiting the airport, stand curbside and watch for a white van with several hotel logos on it including the Courtyard. The shuttle runs 24 hours a day, every 30 minutes. Keep in mind that the shuttle will likely not arrive right at the hour and half hour as the day goes on. Just stay calm and ignore people in their cars offering you a ride until the shuttle rolls up. The ride to the hotel is less than 10 minutes without stops. The hotel provides a good qaulity breakfast, offering both American and Mexican dishes and cost 200 pesos. The coffee was excellent. Stayed in a king suite and the room was very clean. No thrills, but the AC kept my room ice cold, which is the way I like it when the measured out door temperature is 100ºF.
PLEASE NOTE: I am a huge fan of the Courtyard Marriott chain. I have been a Gold member for years. Staring off, I stayed at the Courtyard Marriott in Saltillo with great reviews, yet to be published. I get here in the Monterrey Airport Courtyard, and have been nothing but disappointed. My check in seemed painful, as I appeared to be a bother to the desk clerk. Not even a remote welcome as a guest, much less a greeting as a multi-year gold member. Minimal details about the hotel given. No breakfast hours, no other details provided without me having to ask. The hotel room is nice. Not extravagant but nice. No refrigerators in the room, so one would think that there would be working ice machines on the floor. Nope. I was one the 5th floor. Not one ice machine working on any floor but the first floor. Painful. Business traveler. WIFI needed. Yes please. Internet has dropped out several times during the writing of the review. Cant wait to see how it performs when I have Skype calls later tonight. This is truly sub-par for a Courtyard property. Look elsewhere until they get these issues fixed.
I paid for my stay through Egencia. I gave my card at check in since I always eat at least once through the hotel restaurant. When my credit card bill arrived I realized the hotel charged me for the same room for which I paid Egencia. They have agreed they double charged me and agreed to credit me, but it is almost a month with NO CREDIT TO MY CREDIT CARD.
Reasonable hotel to stay at. Close and convenient to airport. Check in was relatively quick. The room was a bit rough. Towel rack just barely attached to wall, and wallpaper a bit rough in the bathroom. The bed was very comfortable and carpet clean. Disappointing that only one small bottle of water was provided but the cost for additional was reasonable. The shuttle service provided was awesome. They travel wherever you need to go and always arrived promptly. I don't know how many shuttles they had, but plenty to make travel quick. The attached restaurant was very good. Breakfast was very good but was not included in the price of my room, but was lead to believe that in some cases it is. Checkout was quick.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Courtyard by Marriott Monterrey Airport places you 8.9 mi (14.3 km) from Citadel Shopping Center. This 205-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour health club. It's near the airport and also within a 30-minute drive of Arena Monterrey and Fundidora Park.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
All of Courtyard by Marriott Monterrey Airport's 205 air-conditioned rooms provide microwaves, coffee makers, and free bottled water. LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are other standard amenities.
At Courtyard by Marriott Monterrey Airport, guests enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 4 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 80 reviews