Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers, lifeguards on site
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Beach/ocean view
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Place, Turtle River Park
    ‪8 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Ocean view

Deluxe Resort View

8.0 out of 10
Very good
(73 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Resort view

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Ocean view

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Ocean view

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(34 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Resort view

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Resort view

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Resort view

About the neighborhood

Ocho Rios

Located within a 5-minute walk of Ocho Rios Craft Market, Moon Palace Jamaica – All Inclusive is within a 15-minute stroll of Ocho Rios Clock Tower. This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Mahogany Beach - 1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Gondola - ‬2 min walk
  • ‪Moon Palace Loud bar - ‬4 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to March 2 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Feb 22, 2026 start from $491.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Turtle River Park. You'll also find Turtle Beach and Mahogany Beach less than a mile away.

Will I be able to park at Moon Palace Jamaica – All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub. Note though that pool facilities will be unavailable from January 22 2026 until March 2 2026 (subject to change).

What do couples enjoy most about Moon Palace Jamaica – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Moon Palace Jamaica – All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (23 minutes by car).

Are there rooms with balconies at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or resort views.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 980 out of 1886 reviews
Rating 8 - Good. 409 out of 1886 reviews
Rating 6 - Okay. 265 out of 1886 reviews
Rating 4 - Poor. 101 out of 1886 reviews
Rating 2 - Terrible. 131 out of 1886 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

tenaya

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was beautiful. I love how friendly the staff members are. The atmosphere was lovely and the food was great. The oxtails are my favorite they just need to cook them to where they fall off the bone. Entertainment is limited but great. We need more karaoke on the weekends. Rooms were very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Darin

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view was wonderful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dotlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best entertainment crew, friendly staff and yes! Nothing beats the heat better than a swim up pool with all your favorite drinks. See you guys next year!
Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely going back , and recommend it to others
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Sherrian

Stayed 2 nights in Jul 2025

6/10 Okay

Ruth Ann

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
When I arrived at Moon Palace, it felt like the start of a great relationship. You know charming, promising, saying all the right things. The food was surprisingly good for a mass-production buffet, and the Asian restaurant with the hibachi grill was a highlight. Chef Lemor was a class act. My kids loved the arcade and activities; everything felt easy and enjoyable. But like some relationships, it turned at the end. At checkout, we were told we could still enjoy some amenities before leaving. But once our wristbands were cut, the warmth disappeared. I went to grab a quick bite at the pizza bar and was met with, “Have you checked out yet? Then you can’t eat here. Only the buffet.” No empathy, no “sorry for the confusion,” just a blank stare as other guests looked on. It wasn’t the rule itself, it was the tone. The sudden shift from valued guest to outsider. It’s like telling someone, “I need a break, not a breakup,” and they instantly turn cold. Rules are fine, but communication and kindness matter too. I gathered my kids, took our quiet walk of shame, and thought, I like my own house anyway. Moon Palace, you had me at hello… but you lost me at checkout.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Food was 10 out of 10! Service was great! Staff were super nice and fun! The property was beautiful! Great location all around! I will be back!
Stayed 7 nights in Oct 2025

4/10 Poor

Ashley

Traveled with partner
We are very dissatisfied with our stay. We were constantly bombarded by staff walking through the lobby for every reason imaginable. “What’s your room number, do you have this, have you booked this.” We started avoiding the lobby walking anywhere. The resort credit is very specific it can only be used on sunglasses and sun hats. When we arrived, we are on our honeymoon, got into our room, and were getting re”acquainted”. 1st knock- we forgot to but this bag in the room, tried again, 2nd knock, we forgot to put your wine in the room, 3rd knock, this one they took it upon themselves to just walk into the room- not kidding, they just came right in. 4th they came in with a chocolate peanut crunch bar. What should be noted is- when I came in I shared my allergies with 3 people to note it our room etc. I am highly allergic. My husband had a bite. And put it away as he can’t eat it around me. Honestly. Being constantly asked to spend money on everything. And all the hassle. It’s not worth it. Go to anywhere else. I have sent an email, stating all this and more, that has still not been address Also. Going to meet with the membership people(yep we got sucked into the membership) we get a free gift for going- it’s not worth it. Just say no. It’s one more thing on this property they want you to spend money on. Don’t go.
Stayed 3 nights in Oct 2025

8/10 Good

Oshane

Stayed 2 nights in Oct 2025

8/10 Good

Steven, Terre Haute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful and the staff friendly, but the food was mediocre.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. The VIP benefits was welcoming. I would say this was my first real experience as a VIP. This hotel is a cut above the rest and we will definitely love to return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and will always go back. The food is excellent. Parking can be a bother when the hotel is full. No microwaves in the room. But all in all I would recommend Moon Palace for your next vacation
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2025

4/10 Poor

karen

Stayed 4 nights in Oct 2025

6/10 Okay

Shelleann

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

shaheem

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Moon Palace Jamaica was short but absolutely sweet. The property is beautiful and luxuriously designed, while still being family-friendly. The resort is expansive and offers many activities and dining options. We appreciated the warm staff and VIP perks. Although we were there for a family wedding, I would love to take full advantage of the amenities when we stay longer next time.
Stayed 3 nights in Oct 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Melinda C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Courtney

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the place is nice. You get what you pay for in a good way. When we travel ocean view is a must and it never disappointed at Moon Palace. The food was also pretty good. You have a wide variety of authentic Jamaican dishes. The beach was clean and you felt like you have a peace of the beach to yourself. Most staff were great but there were some that I truly had to question whether or not they were actually trying to help me. Some things took much longer than expected. For instance, room changing took extremely long and staff were less than excited to answer my questions about its progress. In fact they hung up the phone on me. Despite this, we had a great time at the hotel and would absolutely return in the future.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nevasha Micole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Candese

Stayed 1 night in Oct 2025