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Recent guest reviews

The property was clean and staff was excellent. Having a nanny for the entire stay was a major plus. I would rather more Jamaican food choices for dinner but overall it was great. We enjoyed ourselves and will definitely be back.

The place was run down, pool was filthy, kids pool I wouldn’t even put my dog to swim in it was so dirty. Food was nasty, no variety. Staff was friendly and nice all except the front desk I had a few issues with otherwise great. Spa was EXCELLENT!! Give that lady a raise cuz she deserves. Lifeguard spent my entire 7 day stay catering to one family’s child and nobody else. I asked him 2 separate times to help my son swim he told me he’s working with another child. The same family every hour of every day. Wow. Terrible. Our nanny was great. I would never go back and I do not recommend.

This was super disappointing! Property is Very dated! Pool water is not clear, food was rice, beans, and chicken while the website advertised a few restaurants, entertainment was karaoke no real shows. Depressing place only good thing nice staff. We stayed one night and left.

This was a vacation for us, working parents, who rarely get a break. The resort is not large but large enough. It reminds me of a village where all guests get to know each other, if they choose to do so. Otherwise, you can lay low and be relaxed.

Everything from the apartment style rooms to the food was excellent. Wish there were more buffet nights since our kids have big appetites, but it was a great time spent.

The nanny service is the best and completely worth it. The staff is very friendly and Accommodating

Kids loved the beach and pool. Nannies were exceptional - they really cared for the children.

This resort is lovely. Our nanny, Ms. Stacy was so through and loving towards our son. Our room was always clean and the staff were friendly and accommodating. The food was excellent as well.

We had a great time here with our children (4 years, almost 2 years, and 3 months). The facilities (room itself, gym) are dated and there are no frills, but when you’re looking for a tropical vacation who cares? We were outside most of the time and there were plenty of beach/poolside chairs and that’s what mattered most to us. The beach is small and not the white sand beach you envision but it was ok. What made this place great was definitely the nannies. We hired a 2nd nanny and it was absolutely worth it. My husband and I got some much needed time to ourselves. I read 2 books. We actually got to relax. Definitely recommend to people with young children who need full time supervision!

FDRs competitive advantage is definitely their vacation nannies. For husbands and wives looking for some alone time on their family vacation, this resort gets the mark. The vacation nanny wil cater to your young child's ever desire (in the case of my 9 year old daughter, sending hours in the pool going down one of their pool slide). The food was great and the staff extremely accommodating. I would definitely recommend this resort to family and friends with children!

This is our 3rd stay at FDR and we will definitely be coming back! From the minute you open the taxi door you feel like you are home! The staff, nannies, activity coordinators are all second to none. They immediately feel like family! The pool, ocean, activities, Kid's Club, bar, restaurants are beautiful, comfortable, safe, clean and make for a perfect place to relax and have a wonderful family vacation!

Overall, I felt the hotel was good. Nanny service is terrific. The one complaint would be that the food is certainly not top-notch...but you aren't going here for the food and it is probably good enough for the price point of the hotel.

We loved our time at the Franklyn D Resort. Though the hotel itself is not fancy, the rooms are spacious and adequate and the staff is outstanding. Our vacation nanny Tashana was amazing and kept our kids happy and entertained the whole time. We were able to spend time with them as well as have some time to ourselves, which was a huge bonus. The beach is glorious and the staff -- from the font office to the life guards to the servers -- could not have been friendlier or more welcoming. We hope to go back, as so many people seem to!

What everybody says about this place is true: fabulous people make it. Tremendously enjoyable stay. Wouldn't go without kids. Perfection with them.

The nanny included in the hotel room made the holiday for us a perfect vacation to relax. The staff is amazing,friendly and ensure that you have a great time..just what you are looking for in a vacation.

Just returned from this resort. Took a 3 month old and it was such a great vacation. Had an amazing time with my husband thanks to our nanny(Dane). She was great with our baby! Resort and food is average at best, but we were willing to make that tradeoff for having a nanny. Staff are extremely friendly and the service is 5 star. Rooms are spacious and clean. Definitely recommend this resort for families with infants or children!

Low stress... Great staff... Yummy food... All inclusive... Excellent customer service... VACATION NANNY!!!

We travelled with 3 children (ages 8,9 and 16).The nanny service provided by the resort is second to none. At first we were skeptical about leaving our children (ages 8 and 9) with a complete stranger, but felt completely comfortable after seeing the interaction between the nanny and our chlidren. You can see that they genuinely care and enjoy being with your children. Our youngest even wanted to take her home with us. If you are looking for a 5 star hotel with all the glitz and glamor, then this is not the place for you. But in my opinion, the nanny service by for surpasses the glitz and glamour of a 5 star resort. We were able to literally relax and enjoy a strees free vacation, knowing that our children were being well cared for. The food is mediocre. I would have liked to see more authentic jamaican foods. The rooms were kept phenominally clean by our private nanny, floors were cleaned with bleach daily and linen changed daily. The resort is small, intimate and secluded. The beaches are what is lacking (very small area lots of rocks), in order to enjoy a "REAL" beach, sand and swimming experience you have to walk (a short walk) to the adjoining resort. They have several activities throughout the day for kids, teens and adults. I would definately recommend this resort for any family with young children. We will be returning in the future.

Our vacation nanny made our vacation all the more enjoyable. She was a great fit for our family. What excellent customer service and personality!!! We will be repeat customers for sure.

We have been at this resort several times already. The experience has always been great. The staff is fantastic, there is a nanny that takes care of the kids from 9am to 4:30pm (included in the hotel rate), good activities for both kids and adults, and the place is quite nice. The beach is a bit tiny, but more than enough for kids and adults. They pick you up at the airport and from that moment you don't have to worry about a single thing, so it's incredibly relaxing.

201 Runaway Bay Runaway Bay Saint Ann

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a 5-minute walk of Cardiff Hall Beach, Franklyn D. Resort & Spa - All Inclusive is within a 15-minute stroll of Flavours Beach. This 80-room, 4-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants.


Dining

There are ample dining options with 4 onsite restaurants, including Honeycomb Shore, which specializes in international cuisine.


Rooms

Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, balconies, and dining areas.


Property features

Guests of Franklyn D. Resort & Spa - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include karaoke, a children's pool, and a gym.

Room options

Junior Suite, 2 Bedrooms, Garden View (with Full- Time Nanny Service)

2 Double Beds and 1 King Bed | Sleeps 5

Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)

1 King Bed and 2 Twin Beds | Sleeps 5

Suite, 1 Bedroom, Garden/Pool View with Full- Time Nanny Service

1 King Bed | Sleeps 3

Junior Suite, Garden/Pool View with Full- Time Nanny Service

1 King Bed | Sleeps 3

Guest reviews for Franklyn D. Resort & Spa - All Inclusive

Everyone (5) Family (21)
5
Family with small children

The property was clean and staff was excellent. Having a nanny for the entire stay was a major plus. I would rather more Jamaican food choices for dinner but overall it was great. We enjoyed ourselves and will definitely be back.

By on Jul 19, 2022

Review comment responded on Jul 21, 2022

Thank you for sharing your feedback following your recent stay with us! Thank you for your kind comments about our property and staff. Your comments will be useful in improving our FDR Experience. We look forward to seeing hosting you again soon

1
Family with small children

The place was run down, pool was filthy, kids pool I wouldn’t even put my dog to swim in it was so dirty. Food was nasty, no variety. Staff was friendly and nice all except the front desk I had a few issues with otherwise great. Spa was EXCELLENT!! Give that lady a raise cuz she deserves. Lifeguard spent my entire 7 day stay catering to one family’s child and nobody else. I asked him 2 separate times to help my son swim he told me he’s working with another child. The same family every hour of every day. Wow. Terrible. Our nanny was great. I would never go back and I do not recommend.

By on Jul 2, 2022

Review comment responded on Jul 5, 2022

This is a hatchet Job.. This family consists of a grandmother, mother and a 5 yr old mildly autistic child.- All with heavy Jamaican connections. Our records indicate that the 5 year old was not yet potty trained and there was no mention of this information when the reservation was made. Our records indicate that the Grandmother engaged in a long expletive filled Jamaican cuss word tirade, on the phone , trying to locate the whereabouts of a barrel, on Tuesday afternoon on the room Block. Security was called to get her evicted but she vanished on the room block and checked out on Thursday after holding up the departure bus to the Airport, because she intended to stay in Jamaica. Our 3 pools are continuously cleaned and tested 3 times daily. Our records indicate that all our readings during your stay were normal. We received excellent reviews about our food during the week you stayed. Food options throughout your stay included our Jamaican Night Buffet, which is one of our most anticipated nights of the week, French Cuisine, Italian Cuisine and the Beach Grill. Our Records indicate that you loved the Jamaican Breakfasts and porridge offered in the mornings. There was live nightly entertainment such as cabaret shows, steel band and a reggae band throughout your stay. We had many happy guests in-house who thoroughly enjoyed these performances. We would not accept this family back at FDR.

2
Family Family with small children

This was super disappointing! Property is Very dated! Pool water is not clear, food was rice, beans, and chicken while the website advertised a few restaurants, entertainment was karaoke no real shows. Depressing place only good thing nice staff. We stayed one night and left.

By on Mar 20, 2022

Review comment responded on Mar 22, 2022

We appreciate your feedback following your one night stay with us. Your family arrived on a Saturday night which is our Jamaica Night Buffet-a Celebration of Jamaican Food that includes items such as: Escovitch fish, bammy, plantains, sweet potatoes, festival, Bake Chicken, Curried Goat, rice and peas and white rice, Pepper Pot soup, an array of local vegetables and assorted local desserts such as gizzada, pudding, cheesecake, coconut drops etc. This is one of the most anticipated nights for our guests who want to try authentic Jamaican Cuisine. On selected nights we do offer Indian Cuisine, French Cuisine and Italian Cuisine. We are sorry that you did not stay longer to enjoy these options. Our Resident Musician played until 9:00pm on Saturday Night with Karaoke following right after at the main bar. On Sunday Night we had our French Night and our fire dancer and cultural show. We appreciate your kind comments about our staff. Your comments will be useful in improving our FDR Experience.

4
Family with small children

This was a vacation for us, working parents, who rarely get a break. The resort is not large but large enough. It reminds me of a village where all guests get to know each other, if they choose to do so. Otherwise, you can lay low and be relaxed.

By on Feb 23, 2020

Review comment responded on Mar 3, 2020

Thank you for sharing your feedback with us following your stay at FDR. We are happy to know that you had a relaxing vacation with us. We look forward to your return visit with the family for another relaxing family vacation.

5
Family with small children Family

Everything from the apartment style rooms to the food was excellent. Wish there were more buffet nights since our kids have big appetites, but it was a great time spent.

By on Aug 10, 2019

Review comment responded on Aug 27, 2019

We appreciate your positive review. We are happy you had a great time and found the style of the rooms and the food to be excellent. We hope to host you again in the future.

5
Family Family with small children

The nanny service is the best and completely worth it. The staff is very friendly and Accommodating

By on Jul 30, 2019

Review comment responded on Aug 2, 2019

Thank you for sharing your feedback. We will be sure to share your great comments with the staff. We hope to see you again soon.

4

great hotel for family

Everyone

Kids loved the beach and pool. Nannies were exceptional - they really cared for the children.

By on Aug 2, 2018

Review comment responded on Aug 4, 2018

Thank you for sharing your review. We are delighted that you were satisfied with our Nanny Services, Beach & Food and that the kids had a wonderful vacation. Our efforts to improve the FDR Holiday never ceases and we will use your feedback to assist in our developments.

5

excellent

Everyone

This resort is lovely. Our nanny, Ms. Stacy was so through and loving towards our son. Our room was always clean and the staff were friendly and accommodating. The food was excellent as well.

By , from brooklyn , NY on Apr 14, 2018

Review comment responded on Apr 23, 2018

Thank you for your feedback following your recent stay with at FDR! We are happy that your nanny Stacy was the ideal match for your son. We appreciate your kind comments about our rooms, Staff and food. We look forward to seeing your family again soon.

3

great with little ones!

Everyone

We had a great time here with our children (4 years, almost 2 years, and 3 months). The facilities (room itself, gym) are dated and there are no frills, but when you’re looking for a tropical vacation who cares? We were outside most of the time and there were plenty of beach/poolside chairs and that’s what mattered most to us. The beach is small and not the white sand beach you envision but it was ok. What made this place great was definitely the nannies. We hired a 2nd nanny and it was absolutely worth it. My husband and I got some much needed time to ourselves. I read 2 books. We actually got to relax. Definitely recommend to people with young children who need full time supervision!

By , from Maine on Feb 18, 2018

Review comment responded on Mar 5, 2018

Thank you Jessica for your review. We are very happy that you truly enjoyed your vacation. Your comments will help us improve upon our product.

5

family friendly resort, vacation nannies cool

Everyone

FDRs competitive advantage is definitely their vacation nannies. For husbands and wives looking for some alone time on their family vacation, this resort gets the mark. The vacation nanny wil cater to your young child's ever desire (in the case of my 9 year old daughter, sending hours in the pool going down one of their pool slide). The food was great and the staff extremely accommodating. I would definitely recommend this resort to family and friends with children!

By , from Central, FL on Aug 10, 2017

Review comment responded on Aug 26, 2017

Hello Tabitha, We appreciate your kind comments about our nanny Service, food and hospitality following your recent stay with us! We hope to welcome you and the family again soon.

Franklyn D. Resort & Spa - All Inclusive

201 Runaway Bay, Runaway Bay, Saint Ann 99999
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