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HG Hotel Cappelli

3.0 star property
Hotel in Montecatini Terme with free breakfast and a seasonal outdoor pool

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Photo gallery for HG Hotel Cappelli

Seasonal outdoor pool, sun loungers
Lobby
Lunch and dinner served, local and international cuisine
Terrace/patio
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016
  • Place, Terme Excelsior
    ‪5 min walk‬
  • Place, Terme di Montecatini
    ‪5 min walk‬
  • Place, Terme Tettuccio
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪31 min drive‬

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Non Smoking

Classic Triple Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Classic Single Room, 1 Twin Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Montecatini Terme

HG Hotel Cappelli places you within a 5-minute walk of Terme Excelsior and Terme Leopoldine. This 68-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Terme Excelsior - 5 min walk - 0.3 miles
  • Terme di Montecatini - 5 min walk - 0.3 miles
  • Terme Tettuccio - 6 min walk - 0.4 miles
  • Piazza del Popolo - 6 min walk - 0.4 miles
  • Funicolare Cablecar Railway - 10 min walk - 0.5 miles

Getting around

  • Montecatini Centro Station - 9 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Pasticceria Giovannini - ‬7 min walk
  • ‪Libertine Bistrot - ‬3 min walk
  • ‪Caffé Granduca - ‬6 min walk
  • ‪Pizzeria Da Simone - ‬2 min walk
  • ‪Gambrinus Music Cafè - ‬6 min walk

About this property

HG Hotel Cappelli

Hotel in Montecatini Terme with free breakfast and a seasonal outdoor pool
Guests of HG Hotel Cappelli enjoy access to free WiFi in public areas, a seasonal outdoor pool, and a meeting room. If you drive, self parking is EUR 7 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a library, a terrace, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 7 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Giulio

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to August.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme

Frequently asked questions

Is a free cancellation option available at HG Hotel Cappelli?

HG Hotel Cappelli offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see close to HG Hotel Cappelli?

This hotel is located in Montecatini Terme, just steps from Terme Excelsior and Terme Leopoldine, and within a short walk of Terme di Montecatini. You'll also find Terme Tettuccio and Piazza del Popolo less than a mile away.

Is there parking available at HG Hotel Cappelli?

Yes, parking is offered for EUR 7 per day.

Does HG Hotel Cappelli feature a casino on the premises?

No, HG Hotel Cappelli doesn't have a casino.

Is there an indoor pool at HG Hotel Cappelli?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is HG Hotel Cappelli good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a turndown service as well as a bar.

Are there hot tubs at HG Hotel Cappelli?

No, there isn't a spa tub at this hotel.

Does HG Hotel Cappelli have a restaurant with a breakfast menu?

Yes, HG Hotel Cappelli serves free buffet breakfast at Ristorante Giulio each morning.

Does HG Hotel Cappelli allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at HG Hotel Cappelli for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at HG Hotel Cappelli?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HG Hotel Cappelli?

The closest major airport to HG Hotel Cappelli is Florence Airport, Peretola (FLR), which is 27.3 mi away (36 minutes by car). Another top airport is Galileo Galilei Airport (PSA), which is around 22.8 mi away.

Can I book a room with a balcony at HG Hotel Cappelli?

Yes, some guestrooms at HG Hotel Cappelli offer a balcony.

Does HG Hotel Cappelli have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at HG Hotel Cappelli.

HG Hotel Cappelli Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Carlo Maria

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad, LOS ANGELES

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammad, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities

Montecatini

over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021

10/10 Excellent

PaulWatson, Leicester, U.K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in Montecatini, near to restaurants, bars and childrens mini fair. It was spacious and had a good swimming pool and jacuzzi. The room (balcony type) was of a good size, very clean with a large bathroom, very good size TV and fridge. The air conditioning worked very well. The balcony was a good addition and overlooked the mountains and swimming pool to the rear. The breakfast was good quality, and had the option of being eaten on the patio. The receptionist Elena was very attentive and welcoming. The only negative was that only street parking is offered. Although free between 8pm-8am, after this it was €1 for the first hour and €1.50 for subsequent hours. There was a free car park at the top of the hill past the Funicolare, but was a 15 minute walk.
Stayed 3 nights in Aug 2020

8/10 Good

Maurizio M.

Liked: Cleanliness

Good place

Good
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

itchyivca, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for good price

We stayed in this hotel as we had our own hire car and wanted to stay outside Florence. It was little confusing to find the hotel because of lots of one way streets but no biggie. There is a paid parking right outside and unless you tell the hotel to specifically reserve garage parking you will have no chance as they only have 3 spaces. But 200 meter just next to the Tettuccio Terme, along the park is free parking which we used. The main street is easy to find from the hotel and train station too. It takes 45 minutes on the train to Florence. The staff were all lovely and helpful every time we came up to ask a question. Breakfast, in the downstairs room, was adequate and plentiful even with just cornflakes and chocolate coco-pops as the only cereal selection. The girls refilling breakfast trays were very friendly and smiled all the time which makes a big difference first thing in the morning. The room was spacious, clean and had a small balcony but only one reclining chair fitted on it. Bathroom was spacious with a bath and shower in it. Montecatini Terme has many hotels which explained the low price. There is a swimming pool outside which I used (May 14) but Jacuzzi was cold so not used. The traditional old fashion decor look of the hotel is very clean and fresh looking. I would definitely recommend this hotel and stayed here again

6/10 Okay

Jean-Patrick

Stayed 1 night in May 2025

8/10 Good

Gabriele

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
L'albergo mostra i fasti di un passato recente, estremamente pulito e personale cordiale, putrroppo però in un ambito di declino insieme a tutto il paese
Stayed 1 night in Jul 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tenna

Traveled with family
Liked: Cleanliness, staff & service

Slidt hotel men god service

2 overnatninger for 2 voksne og 2 børn. Lækker pool Hotellet er slidt, men absolut brugbar til den pris vi fandt. Ikke så stort udvalg i morgen buffeten
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

René

Liked: Staff & service

Fint men lidt slidt hotel

Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que je devrais m'estimer heureux d'avoir cette prestation médiocre. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024

10/10 Excellent

Jørn

Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024

8/10 Good

Fabio

Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve vacanza di relax

Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benny auto

Stayed 1 night in Dec 2023

6/10 Okay

Wim

Stayed 2 nights in Nov 2023

10/10 Excellent

Francesca

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Marco

Stayed 1 night in Oct 2022