6/10 Okay
Michael
Dec 22, 2025
Liked: Cleanliness
Disliked: Staff & service
So disappointing. Booked a Privilege Room expecting to arrive mid-afternoon. Due to train delays arrived @ 8 pm. Because we had so little time, requested a change to a sea view room. Young man said, "Let me see what we can do." Young woman, presuming I can't understand French, said to him to make us pay 55 Euros for a change.
Now, the cost of a regular sea room vs a privilege room is NOT an increase. Yet she refused to let him make the change without an exhorbitant fee, despite the hotel being fairly empty (saw almost no one at breakfast.)
Tired, disappointed, went to our room. "Privilege"? It looked like a mediocre chain hotel. Furnishings, bedding, everything was mediocre, no style, did not match advertised description.
Noise of motorcycles from the street was non-stop.
FIRST hotel I've been in for years that did not provide bottled water. (We are Gold Expedia so we stay - in 2025 spent 50 nights in hotels).
Breakfast: very ordinary chain hotel buffet. Nothing was offered to order. At 7:30 am over cooked dried sausage & bacon, runny scrambled eggs or boil-your-own hardboiled eggs. Small selectons of fruit, baked goods, cereals. One machine for coffee.
After breakfast wanted to go for a walk, asked if the hotel provided bottled water - the answer? "Only very large bottles." Went for our walk, reception seeing us come bac asked if we still wanted water...
No one we interacted with seemed to like their job.
Nothing about this hotel is good except the location.
NEVER again.
Michael
Stayed 1 night in Dec 2025
