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Serena Beach Resort and Spa

4.0 star property
Beachfront, with outdoor pool

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Photo gallery for Serena Beach Resort and Spa

Outdoor pool, sun loungers
View from room
Meeting facility
Lobby
Family Room, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Gym

Explore the area

Map
Shanzu Beach, Mombasa, Mombasa County, 90352
  • Bamburi Beach
    ‪4 min drive‬
  • Nguuni Nature Sanctuary
    ‪8 min drive‬
  • Nyali Beach
    ‪16 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪23 min drive‬

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Room options

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Twin Room, Garden View

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, 1 Bedroom

  • 384 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Double Room, Garden View

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, premium bedding, down comforters, free minibar items

Superior Double or Twin Room, Sea View

  • 384 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio Suite, Terrace, Garden View

1 bedroom, premium bedding, down comforters, free minibar items

Executive Studio Suite, Terrace, Garden View

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | 1 bedroom, premium bedding, down comforters, free minibar items

Family Room, Non Smoking, Garden View

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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$143 nightly
$167 total
Total includes taxes and fees
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About the neighborhood

Mombasa

Located in Shanzu, Serena Beach Resort and Spa is 1.3 mi (2.1 km) from Bamburi Beach and within a 10-minute drive of Mtwapa Mall. This 164-room, 4-star hotel has a private beach, a full-service spa, and 3 restaurants.

What's nearby

  • Bamburi Beach - 4 min drive - 1.2 miles
  • Mtwapa Mall - 6 min drive - 3.2 miles
  • Nguuni Nature Sanctuary - 8 min drive - 4.3 miles
  • Wild Waters - 12 min drive - 6.6 miles
  • Nyali Beach - 16 min drive - 6.6 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 49 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Pirates Beach Resort - ‬6 min drive
  • ‪Char Choma - ‬5 min drive
  • ‪Il Covo - Bamburi - ‬4 min drive

About this property

Serena Beach Resort and Spa

Beachfront, with outdoor pool
Guests of Serena Beach Resort and Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for KES 3100 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and outdoor tennis courts.
21-inch LCD TVs come with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Balconies, free minibar items, and coffee makers are also standard.
A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Swahili

Similar properties

Exterior

Sarova Whitesands Beach Resort & Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 271 reviews
$195 nightly
The price is $227
Jul 13 - Jul 14
Total includes taxes and fees
Sarova Whitesands Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KES 115.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 7997

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Is free cancellation available at Serena Beach Resort and Spa?

Serena Beach Resort and Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Serena Beach Resort and Spa?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on Jun 26, 2025 start from $212.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Serena Beach Resort and Spa?

This hotel is situated in Shanzu, close to Bamburi Beach and Nyali Beach. You'll also find Nguuni Nature Sanctuary and Mtwapa Mall within a short drive.

Is there parking available at Serena Beach Resort and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Serena Beach Resort and Spa?

Serena Maisha is the hotel's spa and services include hot stone massages, Ayurvedic treatments, and body wraps.

Does Serena Beach Resort and Spa have a casino on the premises?

No, Serena Beach Resort and Spa doesn't have a casino.

Will I find an indoor pool at Serena Beach Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Serena Beach Resort and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and an outdoor pool.

Are there hot tubs at Serena Beach Resort and Spa?

Yes, this hotel has a spa tub.

Does Serena Beach Resort and Spa have a restaurant that serves breakfast?

Yes, Serena Beach Resort and Spa has 3 restaurants, and serves free buffet breakfast each morning.

Will Serena Beach Resort and Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Serena Beach Resort and Spa.

Does Serena Beach Resort and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Serena Beach Resort and Spa?

The closest major airport to Serena Beach Resort and Spa is Vipingo (VPG), which is 10.8 mi away (38 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is located 13.7 mi away (49-minute drive).

Are there rooms with balconies that I can book at Serena Beach Resort and Spa?

Yes, every guestroom at Serena Beach Resort and Spa comes with a balcony with some featuring sea or garden views.

Does Serena Beach Resort and Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Serena Beach Resort and Spa.

Serena Beach Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 202 reviews
Rating 8 - Good. 55 out of 202 reviews
Rating 6 - Okay. 8 out of 202 reviews
Rating 4 - Poor. 4 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Stayed 6 nights in Mar 2025

10/10 Excellent

Salima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
Stayed 7 nights in Dec 2024

8/10 Good

MAJORY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERENE VIBES! We enjoyed our stay from day one!

Stayed 6 nights in Dec 2024

10/10 Excellent

HEMINGWAY'S SAFARIS

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Ayana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Ole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, but rooms and fixtures are ageing

The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel. But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub. The doorknob on the bathroom door was partially detached. The TV was old and angled upwards. The leather on the office chair was frayed and tatty. The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ndegwa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service as always. Will be back!
Stayed 1 night in Oct 2024

6/10 Okay

tasheer

Liked: Cleanliness, staff & service
This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tommy

Stayed 3 nights in Sep 2024

10/10 Excellent

jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alun, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Josep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Delia

Traveled with family
The staff was friendly and very attentive.
Stayed 4 nights in May 2024

8/10 Good

Fathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024

10/10 Excellent

Kara

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024

6/10 Okay

Mazaher

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms service Room cupboard door some tapes need fixing
Stayed 5 nights in Feb 2024

8/10 Good

Songhai

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was slightly overpriced for the meal packages based on the offerings.
Stayed 2 nights in Dec 2023

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful result ! I will be back !
Stayed 2 nights in Jan 2024