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Serena Beach Resort and Spa

4.0 star property

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Photo gallery for Serena Beach Resort and Spa

Outdoor pool, sun loungers
Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe
Lobby
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Shanzu Beach, Mombasa, Mombasa County, 90352
  • Place, Bamburi Beach
    ‪4 min drive‬
  • Place, Mombasa Go-Kart
    ‪4 min drive‬
  • Place, Nyali Beach
    ‪19 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • Free WiFi

Sea View Room

  • Sleeps 2
  • Free WiFi

Lamu Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Family Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Mombasa

Located in Shanzu within a mile (2 km) of Bamburi Beach, Serena Beach Resort and Spa is within 2 miles (3 km) of Mombasa Go-Kart. This 164-room, 4-star hotel has a private beach, a full-service spa, and 3 restaurants.

What's nearby

  • Bamburi Beach - 4 min drive - 1.2 miles
  • Mombasa Go-Kart - 4 min drive - 1.6 miles
  • Nyali Beach - 19 min drive - 6.6 miles
  • Fort Jesus - 25 min drive - 11.8 miles
  • Tiwi Beach - 61 min drive - 30.1 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 51 min drive

Restaurants

  • ‪The Moorings Floating Restaurant - ‬6 min drive
  • ‪Screenshot Lounge - ‬6 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Yul's - ‬5 min drive
  • ‪Istanbul Cave Restaurant - ‬10 min walk

About this property

Serena Beach Resort and Spa

Guests of Serena Beach Resort and Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for KES 3100 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and outdoor tennis courts.
21-inch LCD TVs come with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Balconies, free minibar items, and coffee makers are also standard.
A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Similar properties

Exterior
Sarova Whitesands Beach Resort & Spa, Mombasa
Mombasa
  • Pool
  • Hot tub
  • Spa
  • All inclusive plans available
8.8 out of 10, Excellent, 362 reviews
$239 nightly
The price is $278
Jun 10 - Jun 11
Total with taxes and fees
Sarova Whitesands Beach Resort & Spa, Mombasa

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KES 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 7997

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Is free cancellation available at Serena Beach Resort and Spa?

Serena Beach Resort and Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Serena Beach Resort and Spa?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on Jun 5, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Serena Beach Resort and Spa?

This hotel is situated in Shanzu within a short 18-minute walk of Bamburi Beach. You'll also find Mtwapa Mall and Haller Park within a short drive.

Is there parking available at Serena Beach Resort and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Serena Beach Resort and Spa?

Serena Maisha is the hotel's spa and services include hot stone massages, Ayurvedic treatments, and body wraps.

Does Serena Beach Resort and Spa have a casino on the premises?

No, Serena Beach Resort and Spa doesn't have a casino.

Will I find an indoor pool at Serena Beach Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Serena Beach Resort and Spa?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and 3 restaurants.

Does Serena Beach Resort and Spa have a hot tub?

No, but this hotel does have a steam room.

Does Serena Beach Resort and Spa have a restaurant that serves breakfast?

Yes, Serena Beach Resort and Spa has 3 restaurants, and serves free buffet breakfast each morning.

Will Serena Beach Resort and Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Serena Beach Resort and Spa.

Does Serena Beach Resort and Spa have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Serena Beach Resort and Spa?

The closest major airport to Serena Beach Resort and Spa is Vipingo (VPG), which is 10.9 mi away (35 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is located 13.6 mi away (51-minute drive).

Are there rooms with balconies at Serena Beach Resort and Spa?

Yes, every guestroom at Serena Beach Resort and Spa comes with a balcony and some offer sea and garden views.

Does Serena Beach Resort and Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Serena Beach Resort and Spa.

Serena Beach Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 154 out of 231 reviews
Rating 8 - Good. 59 out of 231 reviews
Rating 6 - Okay. 9 out of 231 reviews
Rating 4 - Poor. 4 out of 231 reviews
Rating 2 - Terrible. 5 out of 231 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a place worth visiting. Nice hotel and the staff are polite, smiling, funny and always ready for a talk. Hotel, pool and beach are first class and we will for sure book it again if we come back to Mombasa.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere, friendly, efficient service. Great food and drinks.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

nahla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as usual
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Osa

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and excellent people skills by staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Collins

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Serene environment. Safe beach.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a coastal Kenya vacay. Loved everything about it
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and attentive staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Anders Mark

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Fathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Delia

The staff was friendly and very attentive.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

ADANMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Overlooks the ocean. Nice rooms
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ndegwa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service as always. Will be back!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very beautiful and serene. The beach is wonderful and the food is absolutely fantastic. Finally, the staff are helpful, professional and friendly.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Samie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is well kept. Most of the staff are very friendly
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort

Very nice old style hotel

Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception. The food was nice and reasonably priced. I would stay again
Stayed 4 nights in Jan 2023

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