The pool was cold and the water looked green. Beds were comfortable. Nice looking place
First room had broken a/c and smelled terrible. 2nd room had working a/c, but carpet was dirty and sheets had stains. Bathroom had broken tiles and shower had mold growing in the corner. Fire alarm went off at 5am with no reasoning. No apologies from staff about fire alarm and were told to deal with it. We won’t ever come back and will avoid Kelly Inns from now on.
Very nice & convenient Hotel.
The place is nice enough. And relatively clean. However we were charged three times for our one night stay. Twice by the staff and once by Orbitz. Computer systems were down, so I'll offer that ther can be mistakes made, but clearly on the invoice were were charged twice, and neither time was it the correct amount according to the reservation I made online.
Property needs a major facelift!
Nice! Clean spot and good breakfast. Perfect to stop coming and going out west!
Comfortable place to stay
Dirty. Disgusting. Hair on all bedding.
we like the outside doors and being pet friendly. My husband likes gravy and biscuits. I do notice that the rooms/carpet, etc. should be updated.
Large room is nice.
We like it because they have outside doors which is more handy with our dog. And we like that dogs are welcome.
We like the atmosphere & decor. Easy access to our room. The pool looked very murky, though there were swimmers using it. Our room needed vacuuming and the temperature was hard to maintain during the night.
We have stayed at this hotel 3 time's and we really like how good the staff is.The pool is nice . The rooms are clean .We recommend staying at this hotel.
Everything was great!
Signage was poor and we ended up coming in through back door to register and check in. Only one person working apparently with a full hotel, check-in was difficult, no carts for luggage, hotel smelled, and breakfast was awful. Carb loaded biscuits and gravy, not much for healthy options.
Front Desk agent - Ashley was Super helpful!! Room size and bed size was great! Ok older hotel - Plumbing needs updating as drains were extremely slow or not draining and toliets not flushing
Within a short walk of Highland Convention Center, Kelly Inn & Suites Mitchell South Dakota is within a mile (2 km) of Dakota Wesleyan University. This 78-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 10:00 AM.
37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Kelly Inn & Suites Mitchell South Dakota, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a spa tub, a business center, and a computer station.
The pool was cold and the water looked green. Beds were comfortable. Nice looking place
First room had broken a/c and smelled terrible. 2nd room had working a/c, but carpet was dirty and sheets had stains. Bathroom had broken tiles and shower had mold growing in the corner. Fire alarm went off at 5am with no reasoning. No apologies from staff about fire alarm and were told to deal with it. We won’t ever come back and will avoid Kelly Inns from now on.
We are sorry to hear about your experience at the hotel.Unfortunately we are not able to silence the fire alarm when it goes off until the fire department gets here.We do appreciate and welcome all comments and concerns. I will share your concerns with our staff.Thank you again for letting us know about your stay.
Very nice & convenient Hotel.
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.
The place is nice enough. And relatively clean. However we were charged three times for our one night stay. Twice by the staff and once by Orbitz. Computer systems were down, so I'll offer that ther can be mistakes made, but clearly on the invoice were were charged twice, and neither time was it the correct amount according to the reservation I made online.
Thank you for letting us know about your stay.I will share your concerns with our staff.We appreciate and welcome all comments and concerns.
Property needs a major facelift!
Thank you for the rating.I will share your concerns with our corp office.
Nice! Clean spot and good breakfast. Perfect to stop coming and going out west!
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.
Comfortable place to stay
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.
Dirty. Disgusting. Hair on all bedding.
Thank you for letting us know about your stay.We appreciate and welcome all comments and concerns.I will share your concerns with our staff.
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.
we like the outside doors and being pet friendly. My husband likes gravy and biscuits. I do notice that the rooms/carpet, etc. should be updated.
Thank you for choosing us for your lodging needs.We are glad you have enjoyed your stay with us. We look forward to seeing you in the future.
Thank you for your rating!