Hotel Des Etrangers3.0 out of 5.0
Recent guest reviews
This hotel is situated about 20 minutes from the city centre on tram. Within 5 min walking distance you have a tram stop which takes you straight away to the city. Except one Mexican or Philippines staff member wich was really friendly, professional and helpful, didn't we experienced this from the other. It felt really like we were disturbing them, they won't even look up when you pass by. The same for housekeeping and breakfast staff which was a little disappointing. As someone like myself who is working in the hotel industry and know how it should be was this hard to accept. So hereby all the credits to that one staff member who made it special!
easy access to milan centre by tram. Breakfast was very good quality and quantity(self service) would certainly consider staying at this hotel again for short stays,No good views available from any room.
I stayed here for 3 days while visiting Milan. What can I say - Bad points, Was given a small dark single room with outdated decor (from the 60's). I tried to open the windows, but shutters were jammed. on the second day I managed to open them using the sash - hidden behind the curtains and a lot of strength. Obviously not used much due to the noise from the road. You can then open the windows but only about 6 inches, it was a respite from the heat. I expect to have a room which lets in light and air in from the window. The walls are very thin so all noises from showers and flushing toilets are intense. The communal areas are all modern and updated though. Breakfast was continental cold buffet as expected and they did run out of butter. You need butter with your toast don't you?? Reception staff tried to charge me twice for the Hotel Tax as it wasn't logged on the computer when I paid at the start of my stay?? Personally I wouldn't stay here again.
We last stayed here a few years ago to visit family in Milan but the hotel is now part of the Accor group and has seen many changes. Our room - a Super Executive Double - was chosen on the basis that it was recently renovated. That may be true but the room was very small with just enough space to walk around the bed. An equally small bathroom with sliding door to the bedroom - there is no way a conventional door would work! That said the room was clean, functional and very importantly the bed was comfortable. Staff were always pleasant and helpful. The TV came with with Sky although only one English speaking channel - Sky News. Breakfast is included in the rate but don't get your hopes up as this is a typical continental breakfast and toast is the only hot food available. A few cakes, cereals, yogurts and fresh apples and oranges complete the fare. The coffee is from a machine and my advice would be to walk round the corner from the hotel and take coffee in the local Pasticerria which also has a range of excellent croissants. Location is excellent with a 5 min walk to the no.14 tram stop - buy your tickets in advance at the Tabac at the station. If you're staying a few days the best value is a card for 10 journeys which costs about 13 euros per person. Journey time to the Duomo is 20 mins. One last comment is that this hotel is in the middle of a built up and heavily populated area so can be noisy especially from 05.30 when the locals seem to take pleasure in dumping their empty bottles from a great height into the the recycling bins! We enjoyed our stay in Milan and at the hotel but when we return we will probably think twice about where to stay.
I went to give a conference for 3 days. There were a lot of people in our conference in the hotel. "Major business for the hotel". There was no AC. The internet did not work for the complete 3 days. (A disaster !!). The breakfast was all packaged breads or cookies !! Some yogurts additionally. The location is very far from Downtown Milano also. The last day I requested an extended check out (one hour more) and the manager very unpolite, disrespectful and in bad manner told me NO and that I will be charge 30% of the value of the room. This means AN EXCELLENT CUSTOMER SERVICE !!!
Stayed here for a 2 night stay, and our experience was quite great. What I would have appreciated much more if the cleaner were not to touch the wrappers that were sorted out properly as we were looking to buy the same products that were on the wrapper but we could not remember what they are called. The staff was also helpful, except the one time that we booked a taxi and these 3 Russians got into the taxi instead of us and refused to get out of the cab, and eventually we ended up without a taxi. Apart from that, the staff was nice, and breakfast was also good.
Good hotel with public transportation near and many restaurants as well. The hotel was clean, friendly staff and breakfast ok, not that good but not bad, many sweets options but not salty Internet worked ok
Evening staff (especially the night staff) very unhelpful, didn't seem to want answer our questions about transport around the city. Did not have a great experience staying in the hotel and would not recommend.
The hotel is nothing special but very good value for money. Nice rooms with everything you need and not too small. Staff extremely friendly and very helpful. Close to bus stops to get to all the attractions in Milan. Good breakfast with nice variety.
Very friendly and helpful staff. Very central and in the vicinity of the Duomo. Luckily it has its own parking, very important 😊 Absolutely amazing!!!would recommend it!!! Milan is beautiful and a great hotel makes the experience unique and unforgettable
- Free WiFi in rooms and public areas
- Laundry facilities
- 24-hour front desk
Located in Navigli, Hotel Des Etrangers is within 2 miles (3 km) of popular attractions such as Leonardo da Vinci Museum of Science and Technology and Santa Maria Delle Grazie. This 95-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and limo/town car service. It's in central Milan and also close to Civic Museum of Archeology and Basilica di S. Eustorgio.
Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Hotel Des Etrangers's 95 rooms are soundproofed and provide minibars, free newspapers, and free bottled water. Guests can expect free WiFi and satellite TV. Hair dryers and safes are other standard amenities.
At Hotel Des Etrangers, guests have access to free WiFi in public areas, conference space, and express check-in. If you drive, self parking is EUR 20 per night, and there's also an airport shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. This hotel also has laundry facilities.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 365 reviews