Armani Hotel Milano5.0 out of 5.0
Recent guest reviews
I thought it was a very modern hotel. However, how to use the elevator's card was hard to use for me. In the room I had sounds outside (rain, church bells, train sound) could be heard. This was the dissaopoint thing.
A wonderful experience in every respect - conference access, food, transportation, staff at all levels, and the room was superb. Service to the room was quietly efficient and thorough. Breakfast was good by Italian standards.
Staff very attentive, service was great. The iPad interface was impressive and one of the best room control systems I have experienced, with room controls, tv, and in room dining all integrated nicely. Restaurant food was excellent too. Did not like the rather dim lighting in corridors and room. The bed and pillows were less comfortable than expected.
Excellent hotel with everything one could dream of. We had many other options yet we come back to the Armani every time. The location as well as the ambiance are unique and memorable. We tell our friends to stay at the Armani many still go to the mandarin for their parking situation and oriental style. We prefer the Armani.
It was a great stay at the hotel. Great design, best hotel in milano ! Rooms are spacious,luxury and everything is Armani. Who doesn't like Giorgio Armani ?! Look at the picture, you will love it when you experience it !
The Armani is all the style of Milan. The staff, top to bottom make this contemporary hotel warm and friendly. Drinks and dining, dinner and breakfast are incredible. The rooms are stylish, comfy and luxurious with amazing views of the city. It is centrally located which makes walking easy to all the sights and sounds of Milan. Simply, the best!
A chic, stylish and very cool hotel, as you would expect from the name. The staff were attentive and polite. A sophisticated hotel with a great ambience. The kids loved it. However, they missed a proper swimming pool, the spa pool not being suitable for swimming.
When room rates in Milan are hitting sky high prices because it's such a busy weekend, the Amani provided relatively good value for money. Unfortunately there were some imperfections but it was all round a decent, albeit still expensive stay. Check in - I was able to check in before the official check in time and the staff were very helpful in this regard. I was having difficulty booking tickets on an external website to go to the outlet mall. A gentlemen staff member was very gracious in assisting me to book the ticket however I was surprised that they charge a 2 euro commission for this - based on my experience, concierge assistance making reservations and booking tickets is standard hotel service. Given the room rate for this hotel, it's hard to feel like you're not being nickel and dimed when such a petty charge is directed at the guest. Staff at the front desk were mostly professional but I was disappointed to see a woman make a face to her colleague and gesture at luggage left for storage by another guest. Ideally don't diss the guests but if you must, do it behind closed doors. Staff at the front desk later were quite difficult towards me when I arrived to ask to be pointed in the direction of the restaurant for my dinner reservation. They asked me which restaurant and I said your two Michelin star restaurant. They insisted that there was nothing in my notes about having a reservation and in any event all Michelin star restaurants were closed on Sundays. Eventually they worked out that they were in the wrong and not only was their restaurant open, but I did have a reservation (there was almost no one there so I could have been seated anyway). This was totally unnecessary had staff had any idea of what was going on in their own hotel - it's not like there are so many restaurants it's hard to keep track and being suspicious about what I was telling them without verifying whether I might be correct, was annoying. The room itself was nice enough with a good view out onto a church. Like the Armani hotel in Dubai, the mini bar is complimentary which is a good perk. Spa: Treatments were good and price point was fair. Unfortunately I had difficulty communicating to the nail technician that she had filed through my skin when removing semi permanent polish which left me with my skin sliced open on several of my fingers and the sting of pain when the nail polish remover was applied to the open wound was not pleasant at all. I loved that the steam rooms were individual cabins - I have never seen that before! Restaurant: After finally making it inside, this was a pleasant enough place with good service. This is just personal taste but I thought the food was overly salty so while it was a nice experience, I wouldn't go out of my way to return. Check out: Around 100 euros extra had been charged to my room. The restaurant had made a mistake in allocating someone else's bill to me. I had to point out that the signature was not mine at all - in addition to repeatedly saying, those aren't my drinks. A hotel of this caliber and this price point really should have less errors and staff who are 100% gracious towards guests. While the stay was not terrible, I do hope that this feedback will help with the quality for future stays - when we save up for a vacation and throw loads of money down, it should be a special experience.
This place is awesome. Really nice rooms, spacious and comfortable. Very modern. Elegant as you'd expect it from Armani. Super fast internet. The food in the restaurants is excellent. The gym has sensational views over Milan, just like many of the higher floors. The location is top.
We had such a great stay at the Armani Hotel. I would definitely go back. The staff is friendly, attentive, and sharp. We only stayed for one night at the beginning of our trip, but I wish we had had more time in Milan. The views from our room of the city were wonderful, and everything in the room was smart/automated. I literally raised and lowered the shades for fun... This was the start of a second honeymoon trip, so we really appreciated the champagne and flowers! The attention to detail was appreciated. The Armani is a little more formal than we usually are - I kept wondering if I should dress a little sharper, and maybe I started to...? No one honestly seemed to care. They just smiled and asked what we needed. This is a bit of a late review, but I am going back to do some reviews from this trip. I think my photos can help other travelers get a sense of this hotel. I really think you won't be disappointed.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 1074 reviews