This was my first time staying at a Home2. I think I have found my new favorite hotel! The rooms were amazing. The beds were comfortable. The towels were soft and the staff were super friendly. They were super accommodating. The location of this particular one was perfect for my needs. Very close to lots of restaurants.
The hotel wouldn't honor a prepaid reservation I made at 11 pm when I arrived at 3 am. They said I hadn't notified them I would be a late arrival so they turned me away and have avoided Orbitz' attempts to get a refund.
Very nice hotel, I would highly recommend it! Staff was very friendly and helpful. Everything was perfect..
The property was nice so was Miles- the guy at the front desk but Orbitz overbooked us. NO double beds available as booked.
clean, quiet, great bed, has a refrigerator and good WiFi
Good location, easy access to groceries and restaurants
Check in was great and fast . Bathroom was gross pubic hair all over the bathroom and lotion gross . I don’t think I’ll be going back there
Good location, good breakfast, great staff, clean rooms and comfortable
Convenience location, walking distance to restaurants and shopping
Convenient location, good breakfast, clean environment
Scharbauer Sports Complex is a short stroll from Home2 Suites by Hilton Midland, and other popular attractions like First American Bank Ballpark are within a mile (2 km). This 3-star hotel has 93 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:00 AM. Get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Other amenities include kitchens, MP3 docks, and sofa beds.
Built in 2014, the brand new Home2 Suites by Hilton Midland offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
This was my first time staying at a Home2. I think I have found my new favorite hotel! The rooms were amazing. The beds were comfortable. The towels were soft and the staff were super friendly. They were super accommodating. The location of this particular one was perfect for my needs. Very close to lots of restaurants.
The hotel wouldn't honor a prepaid reservation I made at 11 pm when I arrived at 3 am. They said I hadn't notified them I would be a late arrival so they turned me away and have avoided Orbitz' attempts to get a refund.
Colin, I sincerely apologize for the inconvenience and frustration that you experienced with not being able to check-in at 3am. The process to close out the current business day begins at 230am every night, because of this process, guests are encouraged to notify the hotel if they will be a late arrival so that the day can be closed out accordingly. However, your check-in should not have been denied. Please have Orbitz to contact the general manager of the property to assist with your refund.
Nikisha,Thank you for taking the time to leave us a review.