The property was dirty but mostly very unsafe. We both kept getting up to check to make sure our vehicle was still there and or not broke into. The door to the room didn't close tight it closed like it had been previously kicked in and or pried open.
Trash can liner still has trash in it..floors need cleaning
It was good for the price
Staff left bags of trash outside my door all day long gross to walk by and smelled. Floor in rooms very dirty. Whete your shoes or you will ruin your socks. Staff is great and helpful. They just dont understand cleanliness.
Worst place I’ve ever stayed at the door didn’t even lock
Very pleasant experience regarding the stay and property.
Not at this time
I checked out early and it took 2 weeks to get my refund.
It was a quiet place and the room was clean
All good
Its was convenient
Get what you pay for, old dated, smells
n/a
It was decent for price but seen multiple roaches in our room, never got new towels, they never asked if we wanted them to clean. We were here a lil over a week. Shower nasty, water pressure sucks, ants all over sink day and night
Room was NOT cleaned after I requested 3 times 3 different days. I had stayed for 4 nights already, that's why I requested the room to be cleaned. I asked different staff members. I asked for a manager number today and front desk clerk denied request. I asked to relay a message to manager to get in contact with me and she said no.
Good location
Garden Inn Homestead places you within a 10-minute stroll of J.D. Redd Park and Losner Park. This 110-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 10 AM.
Guests can expect free WiFi and 39-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Garden Inn Homestead enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and a terrace.
The property was dirty but mostly very unsafe. We both kept getting up to check to make sure our vehicle was still there and or not broke into. The door to the room didn't close tight it closed like it had been previously kicked in and or pried open.
Trash can liner still has trash in it..floors need cleaning
Thank you for your feedback!!
It was good for the price
Thank you for review!!
Dear Patrick, thank you for staying at Garden Inn Homestead
Staff left bags of trash outside my door all day long gross to walk by and smelled. Floor in rooms very dirty. Whete your shoes or you will ruin your socks. Staff is great and helpful. They just dont understand cleanliness.
Dear Mark, we apologize for not meeting your expectations at our hotel. We are working very hard to improve our services. Hopefully you can give us another opportunity to demonstrate our worth. Best regards.
Dear Marlen, Thank you for staying at Garden Inn Homestead
Worst place I’ve ever stayed at the door didn’t even lock
Dear Eric,Thank you for your feedback! We are always looking to improve
Very pleasant experience regarding the stay and property.
Dear Karam, Thank you for staying at Garden Inn Homestead. We hope to see you again soon
Not at this time
I am sorry that you did not enjoy your stay and I would have liked to know about the issues that you had. Thank you again and I do hope that you give us another chance to show you our true worth.
I checked out early and it took 2 weeks to get my refund.
Dear Terrell, We unauthorized your deposit the same day you check out. After that, it would depend on your bank or card company. We apologize for any inconvenience this could cause you.
Dear Kristina, we are deeply sorry that you felt unsafe, as there is no reason for this. The safety of our guests is a top priority for us and to reinforce it we have a security company that provides services at the property. In addition, we have an extensive and updated camera system. Thank you very much for staying at Garden Inn Homestead and we hope that in the near future you will consider staying with us again so we can show our real worth. Kind regards.