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Best Western On the Bay Inn & Marina

3.0 out of 5.0

Best Western On the Bay Inn & Marina

3.0 out of 5.0

Recent guest reviews

Our room was very clean. Bathroom area was updated and clean. Staff was helpful. Location good! close to the beach area. Beds comfortable. Facility was very quiet at night. Excellent place for a low price.

too small room. Dirty property and pretty far from the center.

I reserved two rooms at this property and the women that occupied the second room were harassed by hotel staff, followed from the restaurant to their room and to the pool as if they were not paying guest. They front desk came to their door claiming that 911 calls were made from that room when the gentleman was told that was not a fact he stormed off and reiterated that regardless of what they said the calls were made from the room, then proceeded to have my car towed off the property unbeknownst to me. When I inquired with the front desk about my car I was told it was repossessed. Upon contacting my back I was informed my vehicle was not repossessed and I needed to contact the hotel to determine who they contracted to have my truck towed...

I like the lil patio that I could sit at off my room 👍 But having to pay for parking that was ridiculous $10 a day parking should be free

Fabulous hotel-extremely friendly and nice reception

My sister and brother in law were visiting me and the front desk staff did a 5 * job making them comfortable. I stay there about once a month so they know me. I was very pleased at the way the staff helped us enjoy our family get together.

They charged me a $10 "parking fee" that I was unaware of. Very annoying. Otherwise, this hotel was very nice.

This is a very nice and clean Hotel. We loved the saltwater pool. Upon arrival we asked for a room overlooking the pool and the bay, we were told there was nothing at this time to check back each day. We were staying for days. On the second day went down to the desk asked if there was any rooms overlooking the pool with a balcony and I was told there would be one available for me that day. We were able to move into our room without any problems. The staff was very helpful friendly and accommodating. I look forward to staying there next time I come to visit my friends in Miami.

Someone was smoking marijuana next to our room and thus very strong smell was in our room. Also, we had a very strong smell of cigarettes in the bathroom. A comment was left with staff. Facility is very dated even though it was clean

yuk...needs a remodel, room is small & ugly & uncomfortable, asked for towels as there was only 1 for 4, had to ask again because they never brought them. Seemed old & sleeping there was creepy. Its run down. Website is deceiving & pictures look very different in person. -was hoping for a nice girls weekend for my niece & 2 daughters-embarrassing & not nice. My niece booked the hyatt for the next night at half the price & it was outstanding in comparison.....very disappointed!!

The hotel looks better in the pictures than what it does in real life. It was overall clean and quiet, but for the price I expected something better. The drinks at the bar are overpriced and not very tasty. My coctel tasted like water.

Hotel was noisy. Are sleep was interrupt by load noisy in adjacent rooms and noisy from people in hallways. A call to staff desk brought little or no relief. Price for this hotel were up by about half and breakfast is expensive beyond any other Best Western I have stayed in recent years. All this criticism is explained away by staff as Spring Break!!!

1819 79th Street Causeway North Bay Village FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Health club

Best Western On the Bay Inn & Marina places you within a 15-minute drive of popular attractions such as Surfside Beach and Miami Beach Convention Center. This 118-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy dining at Schuckers, one of 2 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink. Start your day off with buffet breakfast, available for a fee.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western On the Bay Inn & Marina, guests enjoy an outdoor pool, a health club, and free WiFi in public areas. Self parking is available for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a terrace.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western On the Bay Inn & Marina

Everyone (42) Couples (37) Business (13) Family (28) Friends (9) Other (6)
4
Everyone

By on Jun 11, 2019

Review comment responded on Jun 16, 2019

Thank you for choosing to stay with us. We are glad you enjoyed your stay.

4
Families

Our room was very clean. Bathroom area was updated and clean. Staff was helpful. Location good! close to the beach area. Beds comfortable. Facility was very quiet at night. Excellent place for a low price.

By on May 11, 2019

Review comment responded on May 14, 2019

Thank you for your amazing feedback. We are pleased to hear you enjoyed your stay with us.

2
Families

too small room. Dirty property and pretty far from the center.

By on May 10, 2019

Review comment responded on May 16, 2019

Thank you for your feedback. All comments are important to us. We are disappointed to hear we did not meet your expectations and would love to hear from us. Please contact us directly, if you would like to discuss any issues you might have encountered at greater length.

1
Families

I reserved two rooms at this property and the women that occupied the second room were harassed by hotel staff, followed from the restaurant to their room and to the pool as if they were not paying guest. They front desk came to their door claiming that 911 calls were made from that room when the gentleman was told that was not a fact he stormed off and reiterated that regardless of what they said the calls were made from the room, then proceeded to have my car towed off the property unbeknownst to me. When I inquired with the front desk about my car I was told it was repossessed. Upon contacting my back I was informed my vehicle was not repossessed and I needed to contact the hotel to determine who they contracted to have my truck towed...

By on May 8, 2019

Review comment responded on May 14, 2019

Thank you for your feedback. All comments are very important to us. Your comments have been forwarded to the corresponding members of our staff, in a combined effort to better our product. Please feel free to contact our property directly to discuss any issue you might have encountered at greater length.

4
Everyone

By on May 5, 2019

Review comment responded on May 6, 2019

Thank you for your high rating. We are pleased to hear you enjoyed your stay.

5
Everyone

By on Apr 11, 2019

Review comment responded on Apr 13, 2019

Thank you for your feedback. We are pleased to hear you enjoyed your stay with us.

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 4, 2019

Thank you for your rating and staying with us.

5
Everyone

By on Feb 27, 2019

Review comment responded on Apr 4, 2019

Thank for such an amazing rating. We thank you for staying with us and hope to see again sometime soon.

4
Partner Couples

I like the lil patio that I could sit at off my room 👍 But having to pay for parking that was ridiculous $10 a day parking should be free

By on Feb 9, 2019

Review comment responded on Feb 14, 2019

Thank you for your comments. We are glad to hear you enjoyed your room. Parking charges are very common in Miami. Our parking rate is one of the lowest in the area.

4
Everyone

By on Feb 9, 2019

Review comment responded on Apr 4, 2019

Thank you for choosing to stay with us. We are glad to hear your stay was satisfactory.