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Gamma Ciudad de Mexico Santa Fe

Property class: 3.5

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Photo gallery for Gamma Ciudad de Mexico Santa Fe

A hotel room with a large bed, a TV mounted on the wall, a balcony with a view, and a bathroom with a vanity and mirror.
An outdoor seating area with wooden flooring, wicker furniture, and a backdrop of greenery.
A modern living room with a sofa, a coffee table, and a bookshelf.
A modern hotel room with a large bed, a sofa, a desk with a chair, a flat-screen TV, and a large window offering a city view.
A modern interior with a sofa, a coffee table, a bookshelf, a desk, and a staircase leading to an elevator.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Prol. Paseo de la Reforma 557, Paseo de las Lomas, Mexico City, CDMX, 1330
  • Place, Santa Fe Center Mall
    ‪9 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Place, Parque La Mexicana
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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About the neighborhood

Mexico City

Located in Santa Fe, Gamma Ciudad de Mexico Santa Fe is a leisurely stroll from popular sights such as Santa Fe Center Mall and KidZania Santa Fe. This 198-room, 3.5-star hotel has a restaurant and 24-hour room service, along with a gym.

What's nearby

  • Santa Fe Center Mall - 9 min walk - 0.5 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • KidZania Santa Fe - 12 min walk - 0.7 miles
  • Parque La Mexicana - 14 min walk - 0.8 miles
  • Samara Shops - 14 min walk - 0.8 miles

Getting around

  • Santa Fé Station - 10 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 43 min drive

Restaurants

  • ‪Café Torino - ‬12 min walk
  • ‪El Califa - ‬10 min walk
  • ‪Los Canarios - ‬13 min walk
  • ‪Papa Johns Pizza - ‬12 min walk
  • ‪Pastor Grill - ‬13 min walk

About this property

Gamma Ciudad de Mexico Santa Fe

Renovated in 2026, Gamma Ciudad de Mexico Santa Fe offers a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for MXN 100 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels. Coffee makers, hair dryers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 100 per day)
  • Covered valet parking on site (MXN 100 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily breakfast available 7:00 AM to noon for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2012
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 100 per day
  • Covered valet parking fee: MXN 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Ciudad
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad Hotel
Comfort Inn Ciudad Hotel Mexico Santa Fe de
Comfort Inn Ciudad De Mexico Santa Fe Mexico City
Comfort Inn Ciudad Mexico Santa Fe Hotel
Comfort Inn Ciudad Mexico Santa Fe
Gamma Ciudad Mexico Santa Fe
Gamma Santa Fe Ciudad de Mexico
Gamma Ciudad de Mexico Santa Fe Hotel
Comfort Inn Ciudad de Mexico Santa Fe
Gamma Ciudad de Mexico Santa Fe Mexico City
Gamma Ciudad de Mexico Santa Fe Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Gamma Ciudad de Mexico Santa Fe?

Gamma Ciudad de Mexico Santa Fe offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Gamma Ciudad de Mexico Santa Fe?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Gamma Ciudad de Mexico Santa Fe on Dec 3, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gamma Ciudad de Mexico Santa Fe?

This hotel is situated in Santa Fe within a short 10-minute walk of Santa Fe Center Mall and also 12 minutes on foot from Expo Santa Fe Mexico. You'll also find Paseo de la Reforma and Paseo Interlomas within a short drive.

Will I be able to park at Gamma Ciudad de Mexico Santa Fe?

Yes, valet parking is offered for MXN 100 per day and self parking is available for MXN 100 per day.

Does Gamma Ciudad de Mexico Santa Fe include a casino on the premises?

No, Gamma Ciudad de Mexico Santa Fe doesn't have a casino.

Is there an indoor pool at Gamma Ciudad de Mexico Santa Fe?

No, there is no indoor pool at this hotel.

Is Gamma Ciudad de Mexico Santa Fe a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Gamma Ciudad de Mexico Santa Fe?

No, this hotel doesn't have a spa tub.

Does Gamma Ciudad de Mexico Santa Fe have a restaurant that serves breakfast?

Yes, Gamma Ciudad de Mexico Santa Fe serves breakfast each morning for a surcharge from its restaurant.

Does Gamma Ciudad de Mexico Santa Fe allow pets to stay free of charge?

No, pets aren't allowed at Gamma Ciudad de Mexico Santa Fe though service animals are welcome.

Are there connecting rooms at Gamma Ciudad de Mexico Santa Fe?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Gamma Ciudad de Mexico Santa Fe?

The closest major airport to Gamma Ciudad de Mexico Santa Fe is Benito Juarez International Airport (MEX), which is 15 mi away (43 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 26.5 mi away (38-minute drive).

Can I book a room with a balcony at Gamma Ciudad de Mexico Santa Fe?

No, there aren't any guestrooms at Gamma Ciudad de Mexico Santa Fe that offer a balcony.

Gamma Ciudad de Mexico Santa Fe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, it's safe, staff is great and shopping and dinning ate near by.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great, I come here alot. Rooms are clean, updated, staff is awesome and its close to shopping and restaurants. I truly recommend this place.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Exelente lugar
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is very nice and helpful. The hotel is clean and rooms are very nice. I would definitely recommend it.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, I wish they had a better choice in breakfast buffet. Everything else is great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanroom ande breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in Santa Fe
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Business freindly
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Staff made us make the reservation again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shopping mall walking distance and the gym is fine.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend it
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
personal amable
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
We booked two rooms with two double beds, but when we arrived we found that the "double beds" were actually twin beds. On top of that, the toilet in one of our rooms was leaking. The hotel did move us to another room after we reported the issue, but the "upgrade" was simply a room with two full-size beds, which was what we had expected to receive when we made the reservation. Overall, the experience was disappointing because the room we booked was not what was provided.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Room was very small for 2 people, and the gym was very poor. But everything else was really nice!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación frente al gimnasio, desde las 6 con ruido, en otros hoteles el gimnasio está en otro piso no al lado de las habitaciones
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel ya es un hotel viejito pero limpio, las habitaciones tienen un buen tamaño, el personal es amable, el único inconveniente que tuve es que en la habitación que nos asignaron era demasiado el ruido de una construcción justo en frente que el primer día que llegamos dejó de trabajar como a las 8:30pm y al día siguiente inició a las 7:40am lo que hizo que nos tuviéramos que despertar muy temprano. La construcción esta iniciando y no recomiendo hospedarse en este hotel hasta dentro de 6 meses para que se eviten las molestias que esto causa ya que nadie nos comentó sobre este gran detalle.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy sucio el hotel y la habitación. Mucho ruido de la carretera
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción buena atención y ubicación
Stayed 1 night in Jul 2026