Inter-Hotel Arcole2.0 out of 5.0
Recent guest reviews
One point for the food, good, One for the nice staff and One for the low price. But the room was really too cold, small and intermet a bit slow, so no more points. I don't recommend this hotel in winter but it is a good option in other seasons if u don't want to spend money just for sleeping.
43 euro for a room.... it's not worth more. Almost 10 euro for breakfast can be OK, but once arrived in the diner place at 9:35 (there was breakfast till 10 am) they start removing all food....no cheese, no bread, no croisants, no juice, no eggs.... nothing left on the buffet... even we still sat there..... IBIS and F1 is just 300 meter away. You are warned.
It was just a short stay for one night in the middle of our way. The room was clean, well equiped (facilities: hair-dryer in the bathroom, TV in the room), silent. The breakfast was continental, a lot of different choices. Generally - I can recommend.
Dreadful hotel, cramped, smelly rooms, horrible decoration, broken fittings, inconvenient location, to avoid at all costs. Shame, Nancy's a nice and interesting city well worth visiting, but not if you stay here!
We stayed here for one night on our return journey from Austria. We were on a coach holiday and this was the worst hotel we have ever stayed in. The Coach company have been made fully aware of the problems and through other people registering their complaints. We were less than impressed when we arrived and saw it from the outside. We went to our room through a dark dinghy corridor. Not dark enough to disguise the chipped and dirty paintwork around doors and walls. The room was tiny with an even tinier bathroom which was a danger area. Trying to get into the shower was difficult due to the height of the shower tray, once in, it was almost impossible to get out. I had to call my husband to help me to get out safely. How a person on their own would manage I have no idea. We went for our evening meal. This whole event was a farce. Everybody had been served apart from my husband and I and three other people. Two waiters were waiting on, in our dining room and the restaurant. I went and got bread rolls myself for our table of four. The meal was Pork fillet with Mashed potato. Ours had been forgotten it was obvious, because as everyone else was served, we still waited. When the meals arrived they were STONE COLD.The whole thing took two hours and the food was rubbish. We went out to the very small bar area and ordered drinks. There was a strong smell of urine in the area of our table. We decided to move tables and rearranged the grubby chairs. As we'd had quite a long journey that day, we retired early. In the lounge area there were a lot of 'ladies' about. Just down the road there were a few more. Draw your own conclusions, we did. This hotel is grubby and well passed it's sell by date.In fairness there was plenty available at breakfast time but by then, most of the coach party had, had enough and just wanted to be on our way to Reims and on to our last stop over in Calais. Advice - Don't stay here!
We spent one night here on our way home from a trip to Austria. On arrival we were appalled. The hotel is near the motorway with a large shopping centre on the other side of the carriageway. The whole place looked shabby and even though we knew it was a budget hotel it was very disappointing. The room was tiny with nasty carpet tiles. The cold tap on the bathroom sink was broken so no cold water for cleaning teeth! However, the beds were ok and clean. Other members of our party complained that their rooms smelled of smoke even though they were supposedly non-smoking. We did not find that though. We then set off for a drink. There were only half a dozen seats by reception although there were others outside. Not much use as it was raining. My husband decided to have a beer. 250ml bottle was 4 euro. A no star hotel charging 4 star prices. We retreated to our room and after a shower, went with some trepidation for dinner. This is where things took a turn for the better. Because so many people in our party were grumbling, the hotel put free wine and water on the tables. And they kept replenishing this. The meal we were served was absolutely delicious and the assiette of desserts was worthy of a Michelin star restaurant. We slept fine and again found the breakfast to be very good indeed. I would not wish to stay here again but I thought the food we had to be among the best we had on our whole ten day trip across Europe.
Hardly ever do you encounter a hotel in a worse shape. Old, shabby, dirty. Sagging beds, frayed towels. Tiny room, you could hardly pass each other. Deadly shower, it was about half a meter high, to step in it was okay, but to get out a pure adventure, as the bottom was slippery and you get to step down half a meter! Restaurant quite nice though and food really good. Staff friendly. At our departure, the receptionist asked whether we had a nice stay. I felt bad to tell her that the hotel was really bad, even for the low price of the room. As one the french guests said in a review, they should give this hotel to the homeless!
Réservation effectuée via la site de Booking pour une nuitée de deux personnes pour raisons professionnelles. Deux chambres singles nominatives ont été réservées. Il était précisé qu'en cas d'arrivée après 20h, il convenait de contacter l'hôtel. Un de mes collègues a donc contacté l’hôtel par téléphone. L'accueil a été plus qu'antipathique et suite à la conversation il a été impossible pour l'employé de l'hôtel de retrouver la réservation. J'ai dû moi-même rappeler pour avertir de l'arrivée tardive, cette personne a également été d'une humeur massacrante avec moi et m'a parlé sur un ton déplaisant... Mes collègues sont arrivés tardivement à l'hôtel, le personnel était prévenu, mais l'employé a été plus qu'exécrable avec eux et a même exigé d'eux des choses en ne demandant pas mais en ordonnant. Je n'ai qu'une seule chose à dire : prestations médiocres, accueil déplorable et agressif. Hotel à fuir autant que possible. Si votre métier ne vous plait pas, changez-en, ne vous en prenez pas à vos clients. Le respect n'est pas un accessoire de vie. Mon entreprise a souvent recours à l’hôtellerie sur Ludres. J'avais décidé de "tester" cet établissement dans l'optique d'une future collaboration fructueuse pour celui-ci, autant dire qu'elle n'aura jamais lieu et que l'hôtel a perdu un potentiel très gros client.
c'est vieux, la salle de bain date d'une autre époque, rideau de douche sale, mauvais lit on a limite peur de chopper un truc. Hôtel a refaire entièrement il vaut mieux payer un peu plus et aller dans un autre hôtel.
Il y a certaines choses à savoir absolument avant de réserver... Et ne venez pas vous plaindre après qu'on ne vous avait pas prévenu !! - l'hôtel/restaurant est situé entre voie rapide d'un côté et voie chemin fer de l'autre (pas à 400m mais à 20m !) - le proprio n'embauche pas ! Une seule personne le soir pour gérer la réception le bar la salle les encaissements... Étonnant - les chambres datées d'une autre époque - une chambre non fumeur qui sent le vieux cigare ?? Moisissures salle de bains sur les bons vieux joints jaunis, un chauffage qui ne marche pas... (Elles ne sont peut-être pas toutes comme ça ?) - l'homme seul du soir fait ce qu'il peut, et je crois bien qu'en cuisine c'est pareil (doit y avoir qu'une seule personne sûrement), 40 minutes pour une pizza alors que le restaurant est quasi vide (genre 10 personnes) Pizza tiède, assiettes froides n'aident pas à garder la chaleur des aliments...b a ba de la restauration... L'homme seul fort sympathique au demeurant débordé par 10 personnes, la réception etc... Ne propose pas de dessert, de café et on zappe on se couche. Moins de chiffre d'affaire pour propriétaire. - petit déj sans intérêt, varié mais produits sans saveurs - aucun accueil au petit déjeuner ?? - au final facture plus élevée que certaines chaines d'hôtels pour qualité inférieure - même pour une seule nuit je déconseille.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Inter-Hotel Arcole places you within a 15-minute drive of popular attractions such as Turtle Bay and Musee de l'Ecole de Nancy. This 57-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking. Musee des Beaux-arts and Place Stanislas are also within a 15-minute drive.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All 57 soundproofed rooms provide phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Hair dryers are also standard.
Guests of Inter-Hotel Arcole enjoy free WiFi in public areas, 2 meeting rooms, and free newspapers. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include a terrace, a garden, and a gift shop.
Reviews from Trip Advisor
12% of guests recommend this hotelTotal of 72 reviews