Great location for a stay in Merida. Just around the corner from the main plaza. Museums, shopping, restaurants, theatre all within walking distance.
Our trip to lovely Merida was almost ruined by our experience with the Hotel's inept office management. Arrival was marred by their bungling of the early check-in that had been pre-arranged. Departure was marred by bungling of final billing. We checked out the evening prior to departure. It took the office person almost an hour to get the final billing correct. They double-billed for spa services that had already been paid. We thought we'd finally gotten the bill straightened out. The worst imaginable situation occurred as we left our room the morning of departure to catch taxi to the airport. The hotel Manager came after us as we left the hotel, directed the doorman to confiscate the suitcases, saying we owed them more money. Suitcase was held hostage until we paid additional fees that they were never able to explain. We were humiliated in front of the hotel, where other hotel clients were having breakfast in the park. We paid them in order not to miss the plane. Would never recommend this hotel to anyone.
Overall good. Friendly and helpful hotel staff. Centrally located in the heart of Merida.
Great location and friendly staff . Also good restaurant with wide choice of menu
Fabulous staff, very accomodating and so pleasant.
Great Experience. The hotel is located downtown Merida, walking distance to all kinds of attractions and dinning places
Great place huge room beautiful art work all around. Great location close to plaza and resturants friendly and helpful staff really enjoyed it Would recomend
Located in Mérida Centro, Mansion Merida Hotel - Restaurant is next to popular attractions like Jose Peon Contreras Theater and Mérida Cathedral. This 4.5-star hotel has 14 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free full breakfast is served each morning from 7 AM to noon. Enjoy dining at Monet, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 14 soundproofed accommodations feature sitting areas. 50-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, free newspapers, and free international calls are other standard amenities.
Guests staying at Mansion Merida Hotel - Restaurant enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free valet parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a meeting room, coffee/tea in a common area, and express check-out.
Great location for a stay in Merida. Just around the corner from the main plaza. Museums, shopping, restaurants, theatre all within walking distance.
Our trip to lovely Merida was almost ruined by our experience with the Hotel's inept office management. Arrival was marred by their bungling of the early check-in that had been pre-arranged. Departure was marred by bungling of final billing. We checked out the evening prior to departure. It took the office person almost an hour to get the final billing correct. They double-billed for spa services that had already been paid. We thought we'd finally gotten the bill straightened out. The worst imaginable situation occurred as we left our room the morning of departure to catch taxi to the airport. The hotel Manager came after us as we left the hotel, directed the doorman to confiscate the suitcases, saying we owed them more money. Suitcase was held hostage until we paid additional fees that they were never able to explain. We were humiliated in front of the hotel, where other hotel clients were having breakfast in the park. We paid them in order not to miss the plane. Would never recommend this hotel to anyone.
Overall good. Friendly and helpful hotel staff. Centrally located in the heart of Merida.
Thank you for staying with us! Your opinion is very important and we are very happy to know that you enjoyed your visit. We look forward to welcoming you back in the close future.
Great location and friendly staff . Also good restaurant with wide choice of menu
Fabulous staff, very accomodating and so pleasant.
Great Experience. The hotel is located downtown Merida, walking distance to all kinds of attractions and dinning places
Great place huge room beautiful art work all around. Great location close to plaza and resturants friendly and helpful staff really enjoyed it Would recomend
Thank you for staying with us. Your opinion is very valuable for us.