Hotel Posada Toledo3.0 out of 5.0
Recent guest reviews
Nice old well located hotel with big rooms which make you travel in time as it feels like you are living in an old aristocratic mansion. Nice patio and restaurant as well where you can read in peace among pretty furniture and plants.
I'm going to start off by stating that the staff at this hotel are friendly and very accommodating, By no means is this review a reflection in the day to day staff. From requests for extra toiletries, drinks, to ordering me food late at night and bringing it to my room. The day to day staff here made my visit here great. Restaurant: What would have been a deal breaker if I had known prior is the restaurants hours. They are only open from 7am-1pm. This was something that would have deterred me from staying, and may likely deter me from staying in the future. As a first time visitor to Merida, I did not feel comfortable going on the streets of Merida at 10pm to try to locate food on my own. There is also no english version of the menu (which seems silly considering the amount of english speaking people staying here). The hotels coffee and water are overpriced. The coffee is horrendous - but I drank it none the less. Again, not a question of staff competencies, but what they can achieve with what they are given. Room - I stayed in room 8. The maid did an amazing job of cleaning up my mess, but there is only so much she can do. The plaster would peel off my walls daily and crumble on the floor. The taps in the shower/washroom need to be REPLACED - there are stains beyond a normal cleaning. I get its an old building - and that's charming. What's not charming is the lack of care management clearly does not re-invest back into the upkeep of the suites. Based on the rooms - this is far from a 3 star hotel. The a/c in my room worked fine. The fan was ridiculously noisy - I thought it was going to fly right off the ceiling at one point.
This is the first bad review that I have written. I wanted to like this hotel, as it has some character. However, it is in bad need of repair and proper management and rooms could be cleaner. We stayed two nights. The first nght went okay. Apparently we got one of the better rooms as we did not use a third party to book, so paid full price. Hotel is not expensive. The next morning we noticed the ait conditioner was not working. A\C is very necessary in Merida. Very hot and humid. The rooms are windowless. Room became unbearable, so. We were moved to another room.. The aC was not working well here either and ceiling fan was very noisy. Really all we wanted was some coolness and a good nights sleep,. Around 10 Pm we noticed the toilet was not flushing. They could not fix it, so offered to back to our previous room, that has no a\c even though there hotel was almost empty and there were other rooms where a\ cc and toilet worked (I think) however, those rooms were 100 pesos more, so they would not move us to those. So for the second time that. Day. We packed up and moved back to the original room and vainly attempted to sleep. I would not be writing this review, if only the owner gave the staff permission to have the decency to move us to a functioning room and to also refund us some of our money. I think most properly run hotels would have done that without hesitation. We will. Be leaving this hotel tomorrow and we will never return. I will say the staff are very nice, and the beds are good. Rooms need serious cleaning and refurbishing. It. Has potential, but serious work needs to be done and the. Comfort of the customer who had to move twice in one day and stick ended up in a hot and stuffy room, should have been a priority. It would have been a simple matter, because the hotel was MN mostly empty. Now I know why.
If you are looking for a nice inexpensive hotel, in a great location, then enjoy this smaller hotel just blocks away from the Plaza Grande. It is classic colonial, and the rooms are quite cozy. I was totally impressed with the water pressure in the shower and the comfortable bed. When you enter the hotel it is almost like walking back in time - in a pleasant way.
My wife and I just spent a week at the Posada Toledo, partly because we had stayed there in 1976. The hotel is squeezed into an old mansion, easy walking distance from the main square. The essential systems work well - it was 40 C all week, and the air conditioning was perfect. Everyone on staff was friendly and helpful. It is a fairly old building, with all that implies. The place has good solid character, but some parts are in need of a little maintenance or repair. The flow of hot water was a bit erratic. The breakfast included in the room price was basic - coffee, slices of fruit, and a couple of sweet rolls. But overall, for the price (it is very inexpensive), the location, and the feel of the place, this is a wonderful deal.
This place has the potential to be a very nice little boutique hotel--and I stress potential. If you don't mind slightly dirty floors and interior, and decor reminiscent of what used to be, then go for it. But for about 35 USD per night for a large room with double height ceilings and shabby but charming Colonial Architectural details and furniture and a comfortable bed--it may well be worth it. The breakfast is particularly underwhelming. Would I return? Probably not, but if you're on a budget and looking for something different with a certain local charm, it does the job.
For this price the hotel was really nice, the localisation is perfect, just few minutes from the main square. The room was big and cosy, colonial furniture make it really stylish. bathroom was ok, nothing special, but quite clean, toilet seemed new, the same air conditioning - quiet and working well. There is nice patio, and it is possible to store your luggage for free. The only negative thing was breakfast, it was ridiculous! When I book a hotel with "breakfast included" I expect to get something to eat, at least a toast or a sandwich. We got a plate with 5 slices of banana and 5 little pieces of melon and a menu to buy something if surprisingly we are still hungry! I felt cheated.
The hotel is an old hacienda... Few blocks away from the main plaza. Great location, nothing fancy about place but good old world charm. The whole staff is great and go out of their way for the guests. Would definitely stay again .... Thumbs up!!
Originally a hacienda, this small hotel has everything one could ask for, almost. Location is blocks from the center of town and the cathedral. The furnishings are worn but exude history and character. A lite but adequate breakfast is included. Our room had a grand terrace overlooking the beautiful courtyard. Everything was clean. Staff spoke little English but managed well. Only problem was that our shower had no hot water. The problem was solved when they let us use the shower in the next room which was unoccupied. We loved this hotel.
After reading some of the reviews here on Trip Advisor, it was with some trepidation that I made a reservation for a week's stay here. But we got a great deal online and decided to roll the dice. I don't know about the rooms upstairs-- we stayed in #8, and then when there was a problem with the water, #6. We were happy with both rooms, with an exception for the rundown bathrooms and yes, the dirty floors. They don't look dirty, and they're often swept, but if you walk around your room barefoot, you'll be amazed at what your feet look like after only a few minutes. It baffles me why management hasn't addressed the issue yet--it seems like an easy fix compared to painting or upgrading heating or cooling systems, and numerous reviews have brought up the problem. But I don't want to leave out the good things: large airy rooms, comfortable beds with soft cotton sheets, excellent wifi, and kind and helpful staff (very little English, but we always muddle along) can't comment on the AC or the television as we used neither, but we liked the overhead fan that had multiple settings. The coffee was ok and plentiful and the fruit was good, but passed on the sweet rolls. We definitely would return.
Located in Centro, Hotel Posada Toledo is next to Teatro Peon Contreras and Casino La Cima. This 22-room, 3-star inn welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace. Centrally located in Merida, the inn is also a short walk from Progreso and Universidad Autónoma de Yucatán.
For your convenience, a full breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
Hotel Posada Toledo's 22 recently renovated rooms provide ceiling fans and phones. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. In-room massages are available.
Renovated in 2014, Hotel Posada Toledo offers a rooftop terrace, free WiFi in public areas, and a meeting room. There's discounted offsite parking, and an airport shuttle (available on request) for MXN 300 per vehicle one way. A multilingual staff is on hand to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area and a garden.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 80 reviews