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Aparthotel

Shadow Play by Peppers

4.5 star property

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Photo gallery for Shadow Play by Peppers

Desk, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Explore the area

View in a map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

Apartment, 2 Bedrooms, 2 Bathrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, 2 Bathrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 2 Bedrooms, Corner

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment) | Desk, laptop workspace, soundproofing, iron/ironing board

Penthouse, 3 Bedrooms (Apartment)

  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Twin Beds

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About the neighborhood

Melbourne

Located in Southbank, Shadow Play by Peppers is within a 5-minute walk of Crown Casino and within 15 minutes of other popular attractions like Melbourne Convention and Exhibition Centre. This 4.5-star aparthotel has 75 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • Crown Casino - 5 min walk - 0.3 miles
  • SEA LIFE Melbourne - 10 min walk - 0.6 miles
  • Collins Street - 12 min walk - 0.7 miles
  • Melbourne Central - 3 min drive - 1.2 miles

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne, VIC (MEB-Essendon) - 24 min drive

Restaurants

  • ‪Velvet Bar - ‬6 min walk
  • ‪Baci - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪O3 - ‬6 min walk
  • ‪KFC - ‬4 min walk

About this property

Shadow Play by Peppers

At Shadow Play by Peppers, guests enjoy features like an outdoor pool, a gym, and a sauna. Valet parking is offered for AUD 60 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury aparthotel include free WiFi in public areas, meeting rooms, and conference space.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area. A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a washer/dryer, an espresso maker, and a safe. Housekeeping is available once per stay.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys
Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Frequently asked questions

Is a free cancellation option available at Shadow Play by Peppers?

Shadow Play by Peppers provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Shadow Play by Peppers?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on May 7, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shadow Play by Peppers?

This aparthotel is situated in Southbank within a short 4-minute walk of Crown Casino and also 13 minutes on foot from Collins Street. You'll also find Marvel Stadium and Rod Laver Arena within a short drive.

Is there parking available at Shadow Play by Peppers?

Yes, secured valet parking is offered for AUD 60 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Are there luxury amenities available at Shadow Play by Peppers?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this aparthotel.

Does Shadow Play by Peppers feature a casino?

No, Shadow Play by Peppers doesn't have a casino.

Is there an indoor pool at Shadow Play by Peppers?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Shadow Play by Peppers?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Shadow Play by Peppers have a hot tub?

No, but guests can enjoy a sauna at this aparthotel.

Does Shadow Play by Peppers have a restaurant that serves breakfast?

Yes, Shadow Play by Peppers serves buffet breakfast each morning for a surcharge from its restaurant.

Does Shadow Play by Peppers allow pets to stay for free?

No, pets aren't allowed at Shadow Play by Peppers though service animals are welcome.

Does Shadow Play by Peppers have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Shadow Play by Peppers?

The closest major airport to Shadow Play by Peppers is Melbourne, VIC (MEB-Essendon), which is 12 mi away (24 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 16.4 mi away (27-minute drive).

Are there rooms with balconies at Shadow Play by Peppers?

Yes, some apartments at Shadow Play by Peppers offer a balcony/patio and may feature city views.

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 28 out of 269 reviews
Rating 4 - Poor. 11 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026

6/10 Okay

Mrs Rovsen

Traveled with family
Liked: Cleanliness
The room was nice and clean. However, the hotel wasn't up to standards in certain areas. We ordered room service one time and in their menu, no allergen info was provided. As a vegan I put a note in our order for the bread and chips we ordered. Asked for tomato sauce for instance mentioning I'm vegan. They sent a mayonnaise and the bread was cooked in animal fat. Mind you our room service came over and hour later. None of this info was mentioned in the menu and my note was disregarded. Breakfast, I asked for margarine for our 5 day stay and I was only offered a free coffee for the inconvenience but they didn't provide any margarine nor vegan friendly options for breakfast. Luggage storage was another issue. On our arrival we left our luggage until check in time but the whole time luggage was kept behind the counter with an easy access to anyone who walks in. Breakfast staff need more training in providing clean tables in timely manner. It would be more efficient once they clear a table they wipe straight after. Couple of days we had to wait for them to come and clean after we asked. And they seemed to show no urgency. We also understand they try to create an ambiance with their lights but the foyer and breakfast room lacking of light is a real issue. It's nice to have a pool on a hot day but not enough space for more than 2,3 people in it. May be combine the BBQ area for a bigger pool and seating space?
Stayed 5 nights in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 3 nights in Dec 2025

8/10 Good

Jade, Corryong

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Terree

Traveled with group
Liked: Cleanliness, room comfort
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharee

Traveled with group
Liked: Cleanliness, amenities
Wall lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, room comfort
Note that reception is NOT 24 hours as stated on Hotels.com
Stayed 1 night in Oct 2025

8/10 Good

TONY

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, room comfort
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

MISS G N

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Bill

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

10/10 Excellent

Rp

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Stayed 2 nights in Jun 2025

8/10 Good

InSquare FIT

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025