Mercure Melbourne Albert Park

4.0 star property
Lakefront hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Mercure Melbourne Albert Park

Exterior
Miscellaneous
Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪2 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

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Room options

Superior Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Lake View

7.2 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Privilege, Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Family Room, Multiple Beds (Premium)

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed

  • 678 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Mercure Melbourne Albert Park is adjacent to Albert Park Lake and within a 10-minute walk of other popular attractions like St Kilda Road. This 209-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • St Kilda Road - 2 min walk - 0.1 miles
  • Chapel Street - 15 min walk - 0.8 miles
  • St Kilda Beach - 3 min drive - 1.2 miles
  • Crown Casino - 4 min drive - 2.4 miles
  • Melbourne Cricket Ground - 5 min drive - 2.9 miles

Getting around

  • Southern Cross Station - 11 min drive
  • Prahran Station - 17 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪The Bean Hub - ‬6 min walk
  • ‪Ormond Collective - ‬6 min walk
  • ‪The Windsor Alehouse - ‬12 min walk
  • ‪Nando's - ‬10 min walk
  • ‪Cafe La Colline - ‬10 min walk

About this property

Mercure Melbourne Albert Park

Lakefront hotel with a fitness center and a sauna
At Mercure Melbourne Albert Park, guests enjoy features like an indoor pool, a gym, and a sauna. Valet parking is offered for AUD 45 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (83 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: AUD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Frequently asked questions

Is free cancellation available at Mercure Melbourne Albert Park?

Mercure Melbourne Albert Park provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see around Mercure Melbourne Albert Park?

This hotel is situated in Melbourne Central Business District within a 10-minute walk of St Kilda Road and Albert Park Lake. You'll also find Crown Casino and Rod Laver Arena within a short drive.

Is parking available on site at Mercure Melbourne Albert Park?

Yes, secured valet parking is offered for AUD 45 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Mercure Melbourne Albert Park include a casino?

No, Mercure Melbourne Albert Park doesn't have a casino.

Is there an indoor pool at Mercure Melbourne Albert Park?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Mercure Melbourne Albert Park good for couples?

This lakeside hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring in-room massages.

Are there hot tubs at Mercure Melbourne Albert Park?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Melbourne Albert Park have a restaurant with a breakfast menu?

Yes, Mercure Melbourne Albert Park serves a cooked-to-order breakfast for a surcharge each morning at Windows Restaurant.

Does Mercure Melbourne Albert Park allow pets to stay for free?

No, pets aren't allowed at Mercure Melbourne Albert Park though service animals are welcome.

Does Mercure Melbourne Albert Park have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mercure Melbourne Albert Park?

The closest major airport to Mercure Melbourne Albert Park is Melbourne, VIC (MEB-Essendon), which is 14.3 mi away (24 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 18.7 mi away (29-minute drive).

Can I book a room with a balcony at Mercure Melbourne Albert Park?

No, there aren't any guestrooms with balconies at Mercure Melbourne Albert Park.

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected!

Reasonably priced overnight stay, nice choice at breakfast buffet, pool/spa/gym open quite late - was lovely to have a cool swim after a long and warm day! Room was clean and neat, quiet and comfortable - will stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Kent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked if we had to book parking over the phone, got told no need, ask for price, got told free for hotel guests. After making our booking, the next day we rec6an email, saying parking was $25 per night, so I phoned the hotel again, yes that is correct, so whenI said I called the other day and was told it was free, apparently they have new staff and I was given incorrect information. Then I prebooked in to save time lining up to book in, only to be told once we arrived and waited 15 minutes to get served, that this hotel does not accept prebookings, seriously why waste my time, the experience left a bad taste in my mouth and Pullman is off my list of places I will stay in the future, horrible customer service all round.
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patryk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent service.
Stayed 1 night in Mar 2025

8/10 Good

Bianca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved friendly staff and service, very accomodating for a young family..,
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, value for money stay

It was a nice stay, quick check in, easy check out, good facilities in stay, responsive staff to request for assistance getting more pillows, and having an item printed. Very helpful and polite staff. Housekeeping clearly under pressure, table tops not clean in room, random teabag on floor. Surrounding area OK.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Disliked: Property conditions & facilities, room comfort
Aircon is very old Only one pillow supplied in your room Rooms need updating no usb sockets
Stayed 1 night in Feb 2025

10/10 Excellent

Veronika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Therese

Traveled with group
Liked: Staff & service, amenities
Greenery in common areas looked sad & unloved
Stayed 8 nights in Feb 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

8/10 Good

Leon

Stayed 2 nights in Dec 2024

8/10 Good

Alexandra

Liked: Staff & service
The staff overall were lovely. Damir at Reception was particularly friendly and helpful. It was annoying to have an evacuation at midnight on my first night there, but very unprofessional of the hotel that there were no staff visible at all during the evacuation. So saying, I will return if needs be.
Stayed 3 nights in Jan 2025

8/10 Good

Lee

Stayed 7 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pullman & Mercure Hotel is the Best!!

Perfect Hotel. My Favourite Hotel. Pullman & Mercure has everything and the staff are Extremely Polite, Friendly & Helpful. I recommend staying whenever in Melbourne, as it's the Best!
Stayed 13 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort

Great Stay

Had a great stay at this hotel all the staff were extremely friendly! It was a great location, the pool and spa were very nice and we loved the free water stations everywhere. We would definately stay here again when we visit Melbourne next!
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed. Excellent meal via room service. Very helpful staff.
Stayed 1 night in Feb 2025

4/10 Poor

Rachael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor.

Not very comfortable at all. The hotel in general is very tired. Dirty carpets everywhere. The door handle to my room required brute strength to open. Could not have been opened by someone elderly. The room was generally grubby. Limited lighting in the room, and bedside lamp didn’t work. Only two small lumpy pillows were provided for the king size bed. There was no spare/extra pillows or blankets in the room. The toilet water was brown and ran constantly. Room service was ok. Breakfast was terrible. Extremely over priced and very limited options if you have allergies.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay however parking can even be painful with adding parking to the booking. When exiting the carpark had to call and have staff manually open gate as I was going to be billed $122 even though I had paid for parking as an extra with my booking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location for access to Albert Park.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night only

A bit dated but fair enough for the price. Great location, a short Uber ride to everything. A bit rich charging $25 for parking when it's your own carpark underneath but whatever
Stayed 1 night in Jan 2025

10/10 Excellent

Anup, Kellyville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms, good customer service and friendly staff, happy to refer to friends
Stayed 5 nights in Jan 2025

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeongryeon

Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Traveled with family
Disliked: Amenities
Loved the location and accessibility. Rooms were very spacious but minimal conveniences. No microwave, had to go upstairsto refill kettle,no extra blankets, bathroom products or wall decorations. Very bland decor and walls with chips on corners and paint wearing off. Some staff very welcoming others not.
Stayed 2 nights in Jan 2025