I had Great Service from Ameal on the Front Desk, he looked after me awesomely and Clay ( hope that’s right, who was in training in the Breakfast Dining Room) Lovely Lady who was polite and very helpful, Hopefully both these people get a bonus for their Awesome Customer Service. Aircon was great, Room view was awesome. However the people upstairs you could hear them, sounded like they were bouncing a ball or stomping around up there, if it had gone on much longer I would have reported it. My overall stay was pretty AWESOME, STAFF FANTASTIC
Thank You IHG Melbourne Airport, Australia