My stay was great. Staff, hotel, decor all perfect. However the lack of room service was a big deal. I came to unwind and escape and room Service (even basic menu) was missed. The room needed basic luxury like slippers, toothbrush and toothpaste.
Located in Melbourne Central Business District, Dorsett Melbourne is within a 10-minute walk of popular sights such as Collins Street and Queen Victoria Market. This 4-star hotel has 316 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
This hotel serves as home to a bar, along with a bistro that specializes in local cuisine. You can sip a beverage at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Espresso makers, safes, and phones are other standard amenities.
Built in 2023, the brand new Dorsett Melbourne offers an indoor pool, a gym, and a sauna. Valet parking is offered for AUD 65 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and meeting rooms.
My stay was great. Staff, hotel, decor all perfect. However the lack of room service was a big deal. I came to unwind and escape and room Service (even basic menu) was missed. The room needed basic luxury like slippers, toothbrush and toothpaste.
Dear Davina,Firstly I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so can ensure continuous improvement of our services.I will ensure that your comments in regards to the room service menu and slippers gets passed on to both our F&B supervisors and Housekeeping manager.We hope to welcome you back in the near future. Warmest Regards,Vincent Jean-PierreGuest Relations Manager