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AC Hotel Melbourne Southbank

4.0 star property
Hotel with bars, near Crown Casino

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
2 bars/lounges
Exterior
Signature Suite, 1 King Bed, City View | Premium bedding, laptop workspace, iron/ironing board
Superior Room, 2 Double Beds (View) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, DFO South Wharf
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (View)

Superior Room, 2 Double Beds (View) | View from room

Superior Room, 2 Double Beds (View)

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View) | Premium bedding, laptop workspace, iron/ironing board

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View | Premium bedding, laptop workspace, iron/ironing board

Signature Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds

Deluxe Room, 3 Twin Beds | Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 3 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 3 Twin Beds

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About the neighborhood

Melbourne

AC Hotel Melbourne Southbank places you in Southbank, within a leisurely stroll of popular sights such as Crown Casino and Melbourne Convention and Exhibition Centre. This 4-star hotel has 205 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • DFO South Wharf - 3 min walk - 0.2 miles
  • Collins Street - 10 min walk - 0.6 miles
  • Crown Casino - 12 min walk - 0.7 miles
  • Marvel Stadium - 15 min walk - 0.8 miles

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 19 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪Plenary Cafe - ‬10 min walk
  • ‪Oporto - ‬6 min walk
  • ‪444 foodstore - ‬9 min walk
  • ‪Thailander - ‬6 min walk
  • ‪Westside Ale Works - ‬7 min walk

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
Built in 2022, the brand new AC Hotel Melbourne Southbank offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms and a banquet hall.
Guests can expect free WiFi and 55-inch LED TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for AUD 70 per accommodation, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

Frequently asked questions

Are free cancellation options available at AC Hotel Melbourne Southbank?

AC Hotel Melbourne Southbank provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around AC Hotel Melbourne Southbank?

This hotel is situated in Southbank within a short 11-minute walk of Crown Casino and also 19 minutes on foot from Marvel Stadium. You'll also find Collins Street and SEA LIFE Melbourne less than a mile away.

Is parking available on site at AC Hotel Melbourne Southbank?

No, there isn't parking available at the hotel.

Does AC Hotel Melbourne Southbank include a casino?

No, AC Hotel Melbourne Southbank doesn't have a casino.

Will I find an indoor pool at AC Hotel Melbourne Southbank?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is AC Hotel Melbourne Southbank a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at AC Hotel Melbourne Southbank?

No, there isn't a spa tub at this hotel.

Does AC Hotel Melbourne Southbank have a restaurant with a breakfast menu?

Yes, AC Hotel Melbourne Southbank serves buffet breakfast each morning for a surcharge from its restaurant.

Will AC Hotel Melbourne Southbank allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at AC Hotel Melbourne Southbank for a fee of AUD 70 per accommodation, per night. The property also provides food and water bowls.

Does AC Hotel Melbourne Southbank have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from AC Hotel Melbourne Southbank?

The closest major airport to AC Hotel Melbourne Southbank is Melbourne, VIC (MEB-Essendon), which is 11.1 mi away (16 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 15.4 mi away (21-minute drive).

Can I book a room with a balcony at AC Hotel Melbourne Southbank?

No, at AC Hotel Melbourne Southbank, there aren't any guestrooms that list a balcony.

Reviews

AC Hotel Melbourne Southbank Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 601 reviews
Rating 8 - Good. 120 out of 601 reviews
Rating 6 - Okay. 35 out of 601 reviews
Rating 4 - Poor. 12 out of 601 reviews
Rating 2 - Terrible. 13 out of 601 reviews

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Location suited
Stayed 1 night in Aug 2025

2/10 Terrible

Mojthaba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its not cleaned at all
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , easy walk to shops and convention centre
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a hidden gem this hotel. Clean. Friendly staff. Conveniently located. Priced well. Short walk to Southbank area. Give it a go. Thanks for a nice few days!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leow

Stayed 2 nights in Jul 2025

10/10 Excellent

Roena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a city view and was completely blown away over it! Our bathroom had blue stains in sink and a half broken door but everything else was absolutely devine
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to access the DFO and surrounding Southbank eateries.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there, the staff were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

Stayed 2 nights in Jul 2025

10/10 Excellent

Leow

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near DFO
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kurtis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff didn’t seem to care about certain requests and had to remind them over and over about a request I had made. Constantly chasing them up.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Unreal service, unreal room, the downside is the noise of the pipes above my room. Other than that it was unreal!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tekori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean excellent customer service and great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are really friendly and helpful. The hotel facilities are great, the swimming pool and gym are nice, clean and tidy. The hotel room is clean with good room facilities, would recommend everyone to visit!
Stayed 1 night in Jun 2025

8/10 Good

Scott

Stayed 3 nights in Jun 2025

10/10 Excellent

Chenyang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and friendly. Breakfast is average.
Stayed 3 nights in Jun 2025

4/10 Poor

Maddie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The service between the staff felt inconsistent. On check in the man that checked us in was lovely and let us know what was included in our package. When we went to utilise our package we felt weird as none if the staff seemed to know what we were talking about (eg: welcome champagne, room credit & parking).
Stayed 2 nights in May 2025

10/10 Excellent

Lincoln

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Relaxed and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying here…

First time staying here. Nice room, big gym (for a hotel) and cool, heated pool.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was actually so nice that every staff member said hello, regardless of what they were doing. Also loved the pool. This is a great option for relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in May 2025

8/10 Good

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but too far out from city centre
Stayed 3 nights in May 2025