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AC Hotel Melbourne Southbank

4.0 star property
Hotel with bars, near Crown Casino

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Signature Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, laptop workspace, iron/ironing board
Exterior
2 bars/lounges
Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking (View)

Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Superior Room, 2 Double Beds, Non Smoking (View)

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | View from room

Premium Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking

Deluxe Room, 3 Twin Beds, Non Smoking | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 3 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Signature Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

AC Hotel Melbourne Southbank places you in Southbank, within a leisurely stroll of popular sights such as Crown Casino and Melbourne Convention and Exhibition Centre. This 4-star hotel has 205 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.3 miles
  • Collins Street - 10 min walk - 0.6 miles
  • Crown Casino - 12 min walk - 0.7 miles
  • Marvel Stadium - 15 min walk - 0.8 miles
  • Melbourne Central - 3 min drive - 1.5 miles

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 19 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬8 min walk
  • ‪Westside Ale Works - ‬7 min walk
  • ‪Munich Brauhaus - ‬10 min walk
  • ‪BangPop - ‬11 min walk
  • ‪Melbourne Cellar Door - ‬9 min walk

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
Built in 2022, the brand new AC Hotel Melbourne Southbank offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms and a banquet hall.
Guests can expect free WiFi and 55-inch LED TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for AUD 70 per accommodation, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

Frequently asked questions

Are free cancellation options available at AC Hotel Melbourne Southbank?

AC Hotel Melbourne Southbank provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around AC Hotel Melbourne Southbank?

This hotel is situated in Southbank within a short 11-minute walk of Crown Casino and also 14 minutes on foot from Collins Street. You'll also find Marvel Stadium and SEA LIFE Melbourne less than a mile away.

Is parking available on site at AC Hotel Melbourne Southbank?

No, this hotel doesn't offer parking.

Does AC Hotel Melbourne Southbank include a casino?

No, AC Hotel Melbourne Southbank doesn't have a casino.

Will I find an indoor pool at AC Hotel Melbourne Southbank?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at AC Hotel Melbourne Southbank?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does AC Hotel Melbourne Southbank have a hot tub?

No, this hotel doesn't have a spa tub.

Does AC Hotel Melbourne Southbank have a restaurant with a breakfast menu?

Yes, AC Hotel Melbourne Southbank serves buffet breakfast each morning for a surcharge from its restaurant.

Will AC Hotel Melbourne Southbank allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at AC Hotel Melbourne Southbank for a fee of AUD 70 per accommodation, per night. The property also provides food and water bowls.

Does AC Hotel Melbourne Southbank have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from AC Hotel Melbourne Southbank?

The closest major airport to AC Hotel Melbourne Southbank is Melbourne, VIC (MEB-Essendon), which is 11.1 mi away (16 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 15.4 mi away (21-minute drive).

Are there rooms with balconies that I can book at AC Hotel Melbourne Southbank?

No, there aren't any guestrooms with balconies at AC Hotel Melbourne Southbank.

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 556 reviews
Rating 8 - Good. 111 out of 556 reviews
Rating 6 - Okay. 32 out of 556 reviews
Rating 4 - Poor. 12 out of 556 reviews
Rating 2 - Terrible. 12 out of 556 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelsey

Stayed 4 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and friendly staff but access is poor

Lovely, spacious comfortable room on the 10th room with great views of the city, freeways and tram depot. The shower/toilet was very cramped - you could not have swung a cat in it! The staff we interacted with were friendly, courteous and helpful. However, it should be noted that we never saw anybody at the concierge desk in the lobby and the reception is actually on the 7th floor. Parking is available, but it’s in the open on the other side of a busy street, meaning you may have to drag your suitcases a fair distance and negotiate the traffic. Breakfast was hit and miss depending on the time you arrived - hot one day but not the other and fresh fruit offerings were surprisingly poor given the proximity of the hotels to markets.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the AC Hotel Melbourne, friendly & helpful staff, excellent cleanliness, I will most certainly stay here again when working in the area, and will highly recommend to others :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Contemporary and clean.
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Room was OK, nothing fancy. AC did not work, when advised on check out we were advised that they are 'sorry' and will look into it, no compensation offered. Room service was poor - offered just a toasted sandwich, no meat as they ' ran out'. Pool is small, there were 22 people in there when we got there which was hardly room to move, we opted not to stay and enjoy the pool (that we paid for) interestingly there is a sign that marks capacity as 44 - no idea where they would all fit. Would I book again, no
Stayed 1 night in Mar 2025

6/10 Okay

Anthony, KINGS PARK

Traveled with partner
Liked: Cleanliness
Check in was fast and helpful however bed was quite uncomfortable and some of the food we ordered at the pool was quite expensive for what was given (we received three little crackers on our cheese board) breakfast options were good however a lot of the things we got were cold (bacon etc). We decided to stay here to relax by the pool and stay the entire time at the hotel to use facilities etc and it just missed the mark a bit unfortunately.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should stay here.

Gorgeous hotel with amazing food and incredible service. Cant say enough good.
Stayed 1 night in Nov 2024

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quality service, staff were welcoming & always happy to help. The facilities were amazing. Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Keshav

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Louis-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtakinh view from the room and the infinity pool on the 7th floor. Would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Damon

Stayed 3 nights in Feb 2025

6/10 Okay

Liz

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Admire

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interior deco but the windows desperately needed cleaning.
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Amenities
Great value and very friendly and helpful staff. Nice to have an intimate bar for a drink at the end of the day or before heading out. Room quality and amenities very good. Perfect for my overnight trip travelling as a solo woman.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
More than happy to stay again, can't fault the staff, comfortable beds, very quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent all around....
Stayed 5 nights in Jan 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to DFO and south bank restaurants/cafes. Great night city views and you can bring your furry baby!
Stayed 2 nights in Jan 2025

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good amenities and a very good service .
Stayed 4 nights in Jan 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are friendly and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love staying here sexond time. great cocktails bar staff amazing. great food easy access into the city and out
Stayed 1 night in Nov 2024

10/10 Excellent

C

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Small improvements needed

The bed sheets were loud and crisp. Resturant staff pushed out of the elevator before the guests. Buffet selection was simple. Pool was very small and cramped. The bar staff did not give drinking glasses for a bottle of 750ml water. No issues in the room itself.
Stayed 5 nights in Jan 2025