Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and a health club

Choose dates to view prices

Photo gallery for Sofitel Shahd Al Madinah

Exterior
Property video
In-room dining
Reception
Suite, 1 King Bed (Imperial - Harram Partial View) | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

View in a map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

Classic Room, 1 King Bed

7.8 out of 10
Good
(23 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Triple Room, 3 Twin Beds

7.0 out of 10
Good
(10 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Classic Twin Room, 2 Twin Beds

7.6 out of 10
Good
(17 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Club)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed

  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Suite, Multiple Beds

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Prestige King Suite

  • Sleeps 4

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

Prestige Suite Twin

  • Sleeps 4

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

Presidential Suite, Three Bed Rooms

  • Sleeps 6

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

Family Suite Twin Room

  • Sleeps 5

Junior Suite

  • Sleeps 3

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About the neighborhood

Madinah

Located in Madinah City Center, Sofitel Shahd Al Madinah is within a 10-minute walk of popular sights such as The Green Dome and Prophet's Mosque. This 469-room, 5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Prophet's Mosque - 8 min walk - 0.5 miles
  • The Green Dome - 8 min walk - 0.5 miles
  • Al-Baqi Cemetery - 8 min walk - 0.5 miles
  • Madina Mall - 5 min drive - 2.8 miles
  • Quba Mosque - 5 min drive - 3.0 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪مطعم اللؤلؤة - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel with 2 restaurants and a health club
At Sofitel Shahd Al Madinah, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for SAR 100 per day. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free minibar items, refrigerators, and espresso makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 100 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-10:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10007643

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Are free cancellation options available at Sofitel Shahd Al Madinah?

Sofitel Shahd Al Madinah provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on Oct 12, 2025 start from $213.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofitel Shahd Al Madinah?

This hotel is situated in Madinah City Center within a 10-minute walk of Prophet's Mosque, The Green Dome, and Al-Baqi Cemetery. You'll also find Quba Mosque and Qiblatain Mosque within a short drive.

Is there parking available at Sofitel Shahd Al Madinah?

Yes, secured parking is offered for SAR 100 per day.

Does Sofitel Shahd Al Madinah include a casino on the premises?

No, Sofitel Shahd Al Madinah doesn't have a casino.

Will I find an indoor pool at Sofitel Shahd Al Madinah?

No, there is no indoor pool at this hotel.

Is Sofitel Shahd Al Madinah a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and premium bedding.

Does Sofitel Shahd Al Madinah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofitel Shahd Al Madinah feature a restaurant that includes a breakfast menu?

Yes, Sofitel Shahd Al Madinah has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Sofitel Shahd Al Madinah allow pets to stay for free?

No, pets and service animals aren't allowed at Sofitel Shahd Al Madinah.

Does Sofitel Shahd Al Madinah have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sofitel Shahd Al Madinah?

The closest major airport to Sofitel Shahd Al Madinah is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 9.3 mi away (20 minutes by car).

Can I book a room with a balcony at Sofitel Shahd Al Madinah?

No, there aren't any guestrooms with balconies at Sofitel Shahd Al Madinah.

Reviews

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 513 reviews
Rating 8 - Good. 91 out of 513 reviews
Rating 6 - Okay. 41 out of 513 reviews
Rating 4 - Poor. 27 out of 513 reviews
Rating 2 - Terrible. 38 out of 513 reviews

Reviews

10/10 Excellent

Ameen, Hamtramck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jul 2025

10/10 Excellent

Ebrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent stay. Comfortable rooms
Stayed 4 nights in Jul 2025

10/10 Excellent

ziauddin

Liked: Cleanliness, property conditions & facilities
Excellent location great food and friendly environment
Stayed 7 nights in Jun 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

ZIAD, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The musala was great , esp. in summer when it is very hot at Duhr and Asr salat !
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdulmenem

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Aisha

Stayed 2 nights in Jun 2025

6/10 Okay

Hailan

Stayed 5 nights in Jun 2025

10/10 Excellent

Nouh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a fantastic experience Thank You
Stayed 3 nights in Jun 2025

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Huda

Stayed 3 nights in Jun 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very helpful
Stayed 1 night in May 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yaseer, Bolton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this superb hotel.
Stayed 5 nights in Apr 2025

6/10 Okay

Abdul

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was very close to the Mosque
Stayed 4 nights in Apr 2025

10/10 Excellent

N

Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed Jamal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Oumar, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Omar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Terrible expierence at this hotel, house keeping takes 8 to 10 hours to attend to you. Guest services keep making false promises. Personally would never stay here again
Stayed 6 nights in Apr 2025

8/10 Good

Saiqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Yasin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

My journey at the Sofitel: very mixed feelings!

The Good: the quality of the food served at the restaurant, The front desk customer centricity. The bad: inefficient communication/coordination within departments. The Ugly: Dialing the customer service number (totally useless and sometimes rude). Maintenance: catastrophic, furniture falling apart.
Stayed 3 nights in Apr 2025