Nice hotel but the check-In process was very slow. I arrived at 2:10 pm I waited almost 30 minutes later to be that the check-in was at 3:00. I went to the front desk for my check in at 3:00 and I was told my room wasn’t ready. I did check into my room until after 5:00 pm.
The hotel is good, just take in consideration that they will gringo charge you 100 dollars if you bring an extra person into your room, even for 5 minutes, with this said, the beds are very comfy, hotel is quiet but, due the the location (not safe to walk to it at night) and the 100 dollar charge for an extra person /visitor, I will never be staying there again. I have gone to Medellin since 2010 and lived in it from 2018 to 2021 and never seen such a rip off charge aimed directly to 'merikans in any hotel in the country. Choose San Fernando Plaza, 5 star, about the same price, better located and doesnt have "an attitude" like this one.
Service is great!!! It needs improvement with tv channels because the cable is not that good
Patricia the hotel manager made my stay very pleasant she made sure everything was ok. Juan Carlos the driver from the hotel made sure I was safe everywhere I go highly recommended. Thanks to all staff great service.
Place is very well located close to many restaurants and bars but far enough to be peacefully enjoyed. The rooms are a great value !
It was close to a lot of shopping but away from traffic. Clean and cozy!
Nice location and quiet place. The place looks good.
Great stay just hate the fact that they charge 50$ for bringing a outside guest to the hotel per hour ! Otherwise had a great stay just gotta take care of all those bugs in the rooms
No air conditioning in the dining lounge. Poor selection of cocktails, they do not have a bartender. Cold and old rolls for breakfast. Maintenance man barges into the women's bathroom. Chambermaids coming into your room without knocking, even if the "Do not disturb" sign is hanging on the door. The Viaggio Medellin Hotel's driver, Juan, left us stranded at the airport. People at the front desk are not friendly. The managers and the people at the front desk do not take seriously the guests' concerns. Privacy in our rooms and hotel bathroom is lacking and it is also disrespectful. That is also a safety concern.
LOCATION IS VERY IMPORTANT , VERY WELL LOCATED CLOSED TO EVERYTHING SHOPS, RESTAURANTS CLINICS . THE SERVICE PROVIDE BY SANDRA, ANDREA CHRISTIAN AND ALL THE EMPLOYEES OVER THERE IS GREAT .SPACIOUS ROOM AND BATHROOMS BUT ONLY 2 THINGS I DON`T LIKE THIS THINGS ONLY ONE TOWEL FOR MY ROOM WHEN WE ARE 2 PEOPLE AND PAPER NAPKINS AND ALL THE TABLES BREAKFAST AND DINNER BESIDE THAT EVERYTHING WAS GREAT WE COMING BACK
Transportation by hotel by Viaggio Medellin hotel Terrible Do yourself a favor get a taxi not from this hotel
The driver, Juan Carlos Saldarriaga, chosen by Viaggio Medellin Hotel, stood us up at the airport. The chambermaids open the rooms without knocking or announcing themselves even if you have the "Do Not Disturb" sign. Also, the male maintenance person opens the women's bathroom without knocking or announcing himself. He was out of line. Thank goodness one of the ladies blocked him from coming in. We complained at the front desk several times.The managers are not doing their jobs in managing the staff and their driver of the hotel and the safety of its guests.
The view of the city was very nice. Room was clean and the place was perfect. Staff was very friendly
Located in El Poblado, Viaggio Medellín Grand Select is a leisurely stroll from sights such as Poblado Park and Monterrey Comercial Mall. This 3.5-star hotel welcomes guests with 130 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 48-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Viaggio Medellín Grand Select features a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 180000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a terrace, and laundry facilities.
Nice hotel but the check-In process was very slow. I arrived at 2:10 pm I waited almost 30 minutes later to be that the check-in was at 3:00. I went to the front desk for my check in at 3:00 and I was told my room wasn’t ready. I did check into my room until after 5:00 pm.
The hotel is good, just take in consideration that they will gringo charge you 100 dollars if you bring an extra person into your room, even for 5 minutes, with this said, the beds are very comfy, hotel is quiet but, due the the location (not safe to walk to it at night) and the 100 dollar charge for an extra person /visitor, I will never be staying there again. I have gone to Medellin since 2010 and lived in it from 2018 to 2021 and never seen such a rip off charge aimed directly to 'merikans in any hotel in the country. Choose San Fernando Plaza, 5 star, about the same price, better located and doesnt have "an attitude" like this one.
Service is great!!! It needs improvement with tv channels because the cable is not that good
Patricia the hotel manager made my stay very pleasant she made sure everything was ok. Juan Carlos the driver from the hotel made sure I was safe everywhere I go highly recommended. Thanks to all staff great service.
Place is very well located close to many restaurants and bars but far enough to be peacefully enjoyed. The rooms are a great value !
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It was close to a lot of shopping but away from traffic. Clean and cozy!
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