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Recent guest reviews

The best hotel.

I had so many issues at this hotel. My safe did not work and after bugging them I finally got a key. I had major issues with the air conditioning not working. It was so hot in my room. I called them multiple times a day to have someone come and fix it. They sent one person who only pushed the button to lower the temperature not to actually fix it. It was so frustrating!

This hotel is awesome. Very clean and the staff is very friendly. Breakfast is amazing. It’s a great location. Lots of restaurants, pharmacies, and mini markets down the street. Can walk and find anything.

Free breakfast and location

Fue una muy buena estadía, todo excelente la ubicación, desayuno y el servicio muy bueno, los botones te informan planes de lugares que visitar debes preguntarles y te ayudan a buscar lo que tú necesitas encontrar de Medellín y alrededores

I liked the way the hotel maintained cleanliness. I liked how room service would always come and clean the room. I was very disappointed when i arrived to my room and there was garbage in the room from the guests that were in the room prior to me reserving the room. There was no soap in the room when i arrived to my room. I had to ask for soap to be brought up to my room. The view in room 612 was not good at all as i was surrounded by apartment buildings. The next day i went down to eat breakfast with my family. The breakfast was not so great. I wish they had better breakfast options. I have watched some shows on tv of the food the prisons give to people that are incarcerated and the breakfast at dann carlton looked almost similar to jail house food from the shows i have watched. After the breakfast we ate. My family and I went down to enjoy the pool as a family. We were down at the pool when all of the sudden an employee of dann carlton got into a very heated argument with one of the paying guests at the hotel. Apparently the employee from dann carlton did not want to let the paying guest into the pool area where his family was waiting for him. The paying guest went into the pool area to sit with his family that was waiting for him to join them. The employee got really mad and had a power trip to the point where he started screaming that he was going to call the cops so that the paying guest would learn “how to respect”. I felt threaten the rest of my stay by that crazy empl

I really loved how fast room service is. I love how the employees go above and beyond for the hotel guests. I love the way you are greeted at the entrance when you arrive. I love the security measures taken to ensure the safety of all guests and employees. I love the cleanliness of the hotel. Above all my experience here at the Dann Carlton hotel medellin has been amazing. I just wish that the spa was included with the stay.

Really polite and good service t try he staff was really attentive and the check in was really simple the only thing I would suggest is to open the rotating restaurant every day didn’t get to go

Excelente servicio, muy buena atención, delicioso desayuno a la habitación.

Room conditions Receptionist Liliana, she is a phenomenal person, great asset to this hotel. I congratulate her for her professionalism and kindnesses.

Nice people, good food, good service, i like 360 restaurant.

Hotel location excellent Well taken care. Night outside lighting poor, existing entrance lights not used.

The hotel is centralized, you have many things to do near by, restaurants, shopping malls, parks. Everything you do is with in a 5 mile radius.

Carrera 43a No.7-50, Avenida El Poblado Medellin Antioquia

Hotel highlights

  • Walking distance to Lleras Park
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and covered self parking

Located in La Florida within a short walk of Lleras Park, Dann Carlton Medellin Hotel is within a mile (2 km) of other popular sights such as Santafé Mall. This 4.5-star hotel welcomes guests with 200 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy dining at Spigas di Palermo, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All of Dann Carlton Medellin Hotel's 200 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.


Property features

Guests of Dann Carlton Medellin Hotel enjoy a full-service spa, an outdoor pool, and a health club. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for COP 70000 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a steam room, and free WiFi in public areas.

Room options

Suite

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 2

Standard Twin Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Double Room

1 Double Bed | Sleeps 2

Junior Suite

1 Queen Bed and 1 Large Twin Sofa Bed | Sleeps 2

Guest reviews for Dann Carlton Medellin Hotel

Everyone (42) Couples (8) Family (15)
5
Friends

The best hotel.

By on Jul 31, 2021

1
Family

I had so many issues at this hotel. My safe did not work and after bugging them I finally got a key. I had major issues with the air conditioning not working. It was so hot in my room. I called them multiple times a day to have someone come and fix it. They sent one person who only pushed the button to lower the temperature not to actually fix it. It was so frustrating!

By on Jul 28, 2021

5
Everyone

By on Jul 3, 2021

5
Partner Couples

This hotel is awesome. Very clean and the staff is very friendly. Breakfast is amazing. It’s a great location. Lots of restaurants, pharmacies, and mini markets down the street. Can walk and find anything.

By on Jun 30, 2021

5
Everyone

By on May 20, 2021

5
Partner Couples

Free breakfast and location

By on May 20, 2021

Review comment responded on May 21, 2021

Good afternoon dear guest. Thank you so much for taking the time to share your opinion with us. We truly appreciate your nice comments about our hotel. We are glad to know you enjoyed your stay in our rooms. You are always welcome at the Dann Carlton Medellin Hotel and we hope to see you in the future. Have a nice day.

5
Everyone

By on Mar 27, 2021

Review comment responded on Apr 9, 2021

Gracias por dejarnos su calificación, Esperamos que pueda visitarnos en otra oportunidad para brindarle el excelente servicio que usted se merece

5
Everyone

Fue una muy buena estadía, todo excelente la ubicación, desayuno y el servicio muy bueno, los botones te informan planes de lugares que visitar debes preguntarles y te ayudan a buscar lo que tú necesitas encontrar de Medellín y alrededores

By on Jan 7, 2021

Review comment responded on Jan 26, 2021

Cordial saludo señora Juan, En nombre del Hotel Dann Carlton Medellín queremos agradecerle por habernos elegido para hospedarse en la ciudad de Medellín y por compartir sus comentarios con nosotros, fue un placer contar con su presencia en nuestras instalaciones. Recuerde que siempre tendremos las puertas abiertas para que disfrute de nuestras instalaciones y servicios

2
Family Family

I liked the way the hotel maintained cleanliness. I liked how room service would always come and clean the room. I was very disappointed when i arrived to my room and there was garbage in the room from the guests that were in the room prior to me reserving the room. There was no soap in the room when i arrived to my room. I had to ask for soap to be brought up to my room. The view in room 612 was not good at all as i was surrounded by apartment buildings. The next day i went down to eat breakfast with my family. The breakfast was not so great. I wish they had better breakfast options. I have watched some shows on tv of the food the prisons give to people that are incarcerated and the breakfast at dann carlton looked almost similar to jail house food from the shows i have watched. After the breakfast we ate. My family and I went down to enjoy the pool as a family. We were down at the pool when all of the sudden an employee of dann carlton got into a very heated argument with one of the paying guests at the hotel. Apparently the employee from dann carlton did not want to let the paying guest into the pool area where his family was waiting for him. The paying guest went into the pool area to sit with his family that was waiting for him to join them. The employee got really mad and had a power trip to the point where he started screaming that he was going to call the cops so that the paying guest would learn “how to respect”. I felt threaten the rest of my stay by that crazy empl

By , from Chicago on Jan 4, 2021

Review comment responded on Jan 26, 2021

Cordial saludo, Gracias por tomarse el tiempo de compartir su opinión con nosotros. Me gustaría comenzar expresándole excusas sinceras, por no alcanzar los niveles de satisfacción esperados. En Dann Carlton Medellín, nos esforzamos para hacer de cada estadía tan placentera y confortable como sea posible, usaremos sus comentarios para dirigir a nuestro equipo con el fin de entregar mejores experiencias en el futuro. Esperamos, nos permita una nueva oportunidad de recibirle y demostrarle que su insatisfacción fue solo una excepción. Nuevamente, gracias por compartir sus comentarios, si puedo ayudarle en algo por favor contactarme con gusto la atenderé. Juan Pablo Campo Ejecutivo en Marketing digital.

5
Everyone

By on Jan 1, 2021

Review comment responded on Jan 26, 2021

Gracias por dejarnos su calificación, Esperamos que pueda visitarnos en otra oportunidad para brindarle el excelente servicio que usted se merece

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