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Emerald Garden International Hotel

3.0 star property
Hotel in Medan with 2 restaurants and a full-service spa

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Photo gallery for Emerald Garden International Hotel

32-inch LCD TV with cable channels, TV
2 bars/lounges, lobby lounge
2 restaurants, breakfast served, Indonesian cuisine
Lobby
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra
  • Place, Grand City Hall
    ‪19 min walk‬
  • Place, Sun Plaza
    ‪7 min drive‬
  • Place, Medan Mall
    ‪8 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪46 min drive‬

Room options

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe) | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room (Executive Deluxe)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Medan

Emerald Garden International Hotel places you within a short walk of DeliPark Mall Medan and within a mile (2 km) of Grand City Hall. This 158-room, 3-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Grand City Hall - 19 min walk - 1.0 mile
  • Plaza Medan Fair - 6 min drive - 1.2 miles
  • Sun Plaza - 7 min drive - 1.5 miles
  • Tjong A Fie's Mansion - 7 min drive - 1.5 miles
  • Medan Mall - 8 min drive - 1.7 miles

Getting around

  • Medan Station - 5 min drive
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Regale Palace Restaurant - ‬16 min walk
  • ‪Kantin RS Tembakau Deli - ‬6 min walk
  • ‪The Regale International Convention Center - ‬16 min walk
  • ‪Grand Liberty Restaurant Lv.3 VIP 5 - ‬1 min walk
  • ‪mie ayam jamur pakistan - ‬17 min walk

About this property

Emerald Garden International Hotel

Hotel in Medan with 2 restaurants and a full-service spa
Emerald Garden International Hotel features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 200000 per vehicle one way. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Other amenities include minibars, coffee makers, and hair dryers.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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$36 nightly
The price is $40
Jan 6 - Jan 7, 2026
Total with taxes and fees
AIHO Hotel Medan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 150000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Frequently asked questions

Is a free cancellation option available at Emerald Garden International Hotel?

Emerald Garden International Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Emerald Garden International Hotel?

This hotel is located in Medan, a short 18-minute walk from Grand City Hall and also 12 minutes on foot from DeliPark Mall Medan. You'll also find Medan Mall and Sun Plaza within a short drive.

Is there parking available at Emerald Garden International Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Emerald Garden International Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Emerald Garden International Hotel include a casino on the premises?

No, Emerald Garden International Hotel doesn't have a casino.

Will I find an indoor pool at Emerald Garden International Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Emerald Garden International Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at Emerald Garden International Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Emerald Garden International Hotel feature a restaurant that includes a breakfast menu?

Yes, Emerald Garden International Hotel has 2 restaurants, and serves breakfast for a surcharge.

Will Emerald Garden International Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Emerald Garden International Hotel.

Does Emerald Garden International Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Emerald Garden International Hotel?

The closest major airport to Emerald Garden International Hotel is Medan (KNO-Kuala Namu Intl.), which is 24.8 mi away (45 minutes by car).

Can I book a room with a balcony at Emerald Garden International Hotel?

No, there aren't any guestrooms with balconies at Emerald Garden International Hotel.

Does Emerald Garden International Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Emerald Garden International Hotel.

Emerald Garden International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is generally clean and good.

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....

8/10 Good

Jack, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay with little defect

6/10 Okay

THEVATHAS, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

improve the rooms condition and change type of foo

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.

6/10 Okay

aisyah, Pekanbaru

Liked: Cleanliness

Small Room

Reserved for executive deluxe room but iy feels like a superior standard room

10/10 Excellent

Yunarto, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay at emerald garden

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Panyawat, Bangkok , Thailand

Liked: Staff & service

Good and value for money

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !

4/10 Poor

Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.

6/10 Okay

JCHOU, ﾒﾀﾞﾝ

Liked: Cleanliness, staff & service

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。

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