10/10 Excellent
Zoyah
Dec 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel, the staff were professional and the rooms were clean and spacious. There were also plentiful lifts (around 8-10 per tower), so that it was rare that you. had to wait more than a minute to be able to go upstairs/downstairs - something which is quite rare with other hotels in Makkah. There is also a small mall within the basement which we found very useful for being able to pick up snacks + water late into the night.
In terms of the distance to the Haram, it is probably around a 20-25 minute walk. Whilst the distance itself is not too far, the roads are poorly designed for pedestrians. Due to the volume of people walking, it can be a little bit of a slog to make it to the mosque. We tried the shuttle service once, and it was clean and arrived on time. However due to the traffic on the roads it probably took around 30 minutes to reach the bus terminal, and then another 10 minute walk from there.
Having said this, the upside of being a little further out is that you are a bit further from the crowds, it is easier to get a taxi in/out of the hotel and the food in the surrounding area is considerably cheaper than if you were staying close to the Haram.
Zoyah
Stayed 4 nights in Nov 2025
