Raffles Makkah Palace

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Exterior
Property video
Exterior
2 restaurants; breakfast, lunch, dinner, and brunch served
Golf

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

Superior Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Presidential Suite, 2 Bedrooms, City View

  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

Signature Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Signature Suite, 1 Bedroom (Haram View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Panoramic Suite, 1 Bedroom (Kaaba View)

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Presidential Suite, 2 Bedrooms (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Signature Villa, 1 King Bed

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Makkah

Located in Makkah City Center, Raffles Makkah Palace is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 226-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • The Clock Towers - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 18 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Brew92 - ‬3 min walk
  • ‪Al Qasr @ Raffles Makkah Palace - ‬3 min walk
  • ‪Raffles Creamery | رافلز كريميري - ‬3 min walk
  • Al Bayt @ Al Marwa Rayhaan by Rotana

About this property

Raffles Makkah Palace

Renovated in 2024, Raffles Makkah Palace offers a full-service spa, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and 42-inch LED TVs with digital channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, dining areas, and sitting areas are also standard. Private bathrooms are not ensuite; housekeeping is available on request.
Recreational amenities at the hotel include a health club.
Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 1000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-4:30 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 10007941

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No alcohol is served or permitted at Raffles Makkah Palace.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Are free cancellation options available at Raffles Makkah Palace?

Raffles Makkah Palace provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Raffles Makkah Palace?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on Jun 13, 2026 start from $405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Raffles Makkah Palace?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find King Fahad Gate and Well of Zamzam less than a mile away.

Is parking available on site at Raffles Makkah Palace?

No, there isn't parking available at the hotel.

Is there a spa at Raffles Makkah Palace?

Raffles Spa is the hotel's spa and services include Thai massages, sports massages, aromatherapy, and body wraps.

Are there luxury amenities available at Raffles Makkah Palace?

Yes, guests can indulge in luxuries such as a sauna, 2 restaurants, and deep-tissue massages at this hotel.

Does Raffles Makkah Palace feature a casino at the property?

No, Raffles Makkah Palace doesn't have a casino.

Is there an indoor pool at Raffles Makkah Palace?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Raffles Makkah Palace?

Amenities that appeal to couples at this boutique hotel include 24-hour room service, premium bedding, and a rainfall showerhead.

Does Raffles Makkah Palace have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Raffles Makkah Palace have a restaurant that serves breakfast?

Yes, Raffles Makkah Palace has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Raffles Makkah Palace allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles Makkah Palace.

Does Raffles Makkah Palace have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Raffles Makkah Palace?

No, there aren't any guestrooms at Raffles Makkah Palace that offer a balcony.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 427 out of 574 reviews
Rating 8 - Good. 95 out of 574 reviews
Rating 6 - Okay. 20 out of 574 reviews
Rating 4 - Poor. 14 out of 574 reviews
Rating 2 - Terrible. 18 out of 574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mahdy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff excellent Shops nearby
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tajuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ‏was delicious and the variety ‏gave us an amazing experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, property conditions & facilities
Amazing hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

salman

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel to stay in the whole of Saudi Arabia
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hossam Mostafa

Liked: Amenities
Great for family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mian Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

faiza

Liked: Cleanliness, amenities, property conditions & facilities
Extremely good customer service, our room had a direct Kaaba view, couldn’t have asked for a better view or better service. Would highly recommend it. Staff at restaurants esp during breakfast was extremely attentive, knew your preference, highly personalized service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Afzal

Liked: Cleanliness
V luxurious and best location ! I would recommend wholeheartedly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Mehmoodur

Liked: Cleanliness, staff & service, amenities
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Raffles, was so convenient in so many ways
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Abdelatif

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff are extremely friendly.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Taiye

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! People and services was the best !!!! It’s feels like home will be coming back insha Allah ameen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

adalberto

Liked: Cleanliness, staff & service, amenities
Overall 10/10. From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and the hotel perfect Thank you so much
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Syed Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Stayed 2 nights in Oct 2025