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Raffles Makkah Palace

5.0 out of 5.0

Recent guest reviews

Great stay in a spacious suite with great service. You will get the best sleeping time with comfortable bed and pillows. The hotel provide a private elevator to Haram for Raffles residence. The location is great near the doors to Haram. I think the Hotel Taxi service is a little pricey.

Excellent service and very friendly staff ; the Butler, the room housekeeping service, the breakfast staff and the parking security Excellent food Room straightening is flexible Bed very comfortable and shower is good

The stay at raffles was very satisfying every thing was just perfect from our check in to our check out.inky thing which they need to improve is the variety of breakfast items.staff was very accommodating too.Will stay here again Insha Allah.

I am sorry i had to write on this platform, we stayed in Raffles Makkah place for 5 nights, from 19 to 23 March 2018, we were busy with our Ibadah and prayers in this holy place, failed to secure our belonging hoping its safely, unfortunately our new Samsung tablet went missing and we only realised when we reached Makkah.. I dont know who stole it and cannot blame anyone for this as a number to housekeeping came and went. I sent email to Hotel for investigation but have not received reply as yet. There was alot of confidential information on the tablet and we would like the hotel to get investigation, as this type of behaviour doesnt suit a holy place,

The hotel is very nice and very close to Haram The staff are friendly and helpful . Hotel has only suites no rooms The prices are high but worth it The breakfast buffet is very nice and has many collections.

Very friendly and flexible staff with no exception, excellent service with not a single issue. Unmatched view over Kaaba, very clean hotel with arabic oud scent everywhere, from the bell captain to hotel manager on duty those guys really know how to make you plan to come back again and again, and indeed i did.

The staff were friendly, very helpful and feel responsible. For me, this is not the first time to book in Raffles, I thank all, especially Abdullah Al-Harthi, the one who received my call when I planned to book, where he was at the top of professionalism in dealing, his manner was very classy and arranged the booking and I didn't find it difficult when I arrived with my family. I found everything ready, it took about 4-5 mins. to have my sweet keys. It’s much recommended place.

I loved this hotel, it was my first stay and was fantastic. The hotel wasnt crowded, it was quite and top class. i recommend this hotel to all guests who are looking for a world class hotel and luxury.

One of the best visits to makkah, every person we encountered since we arrived have been extremely polite welcoming and helpful. Been treated like royalty throughout the stay The rooms were clean Room service time and quantity was brilliant big portions good for sharing Butlers very attentive and quick A very well managed property well done! And keep it up

Superb Hotel by all means. Well oriented customer service. Clean. Prime location. Frankly outstanding and expressions can’t describe the place. Planning to stay in there in my next visit. Wish they keep it up and stay on same rhythm.

King Abdul Aziz Endowment Mecca

Hotel highlights

  • Onsite dining
  • Spa
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Raffles Makkah Palace places you next to Well of Zamzam and Kaaba. This 214-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and a fitness center. It's in central Mecca and also close to Abraj Al-Bait Towers and King Fahad Gate.


Enjoy dining at Al Qasr, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is served for a fee each morning.


All of Raffles Makkah Palace's 214 rooms are individually decorated and have an array of amenities, including iPod docks, minibars, and free newspapers. 42-inch LED TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities. Private bathrooms are not ensuite.

Property features

Guests staying at Raffles Makkah Palace enjoy access to a full-service spa, a fitness center, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a business center.

Room options

Signature Suite, 1 Bedroom, City View

King 1 | Sleeps 3

Signature Suite, 1 Bedroom (Haram View )

King 1 | Sleeps 3

Signature Suite, Partial View ( Kaaba )

King 1 | Sleeps 3

Presidential Suite, 2 Bedrooms, City View

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 820 reviews