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Raffles Makkah Palace

5.0 out of 5.0

Recent guest reviews

Comfortables rooms, friendly staff, welcoming atmosphere. Breakfast was good. They also offered free 3 hot drinks for each person per day. Very quick room services and house keeping and butller. Thanks Raffles

It was extremely pleasing the staff were amazing they made sure everything went smoothly I got my room when I arrived.. also the fresh fruit daily with the complimentary tea setting and the water bottles. The breakfast was un describeble with the room space. Not mentioning the closeness of the Haram and the live broadcast of each prayers in the masjid in the rooms. definitely would come next time during my stay in Makka

I had a hard time in back was heart badly. I couldn’t sleep comfortably and I had to wake up several times each night. my mode was mesribl due to this incident. How do you expect me to come back again. You have to solve this issue in the future.

in raffles makkah you will create unforgettable moments FRONT of holly mosq the location and and the view of suite is amazing the is so friendly thank you makkah raffles warm hospitality i will high recommend this luxury hotel

I stayed in Raffles Makkah in Feb 2017 first time and liked it a lot so stayed here again in October 2017,they have Excellent location very near to Haram as compared to other hotels in clock tower, services and cleanliness is excellent with no comparison to all the other hotels located in Abraj Al bait complex, each room comes with a living room, we stayed in signature suit on 17th floor. Great atmosphere Great and helping staff,swift check in and check out,free upgradation of room to haram view on our request. Ideal for families, will definitely recommend and come back!

Was disappointed this time with the cleanliness of the bathroom and condition it was in! Bathrooms were used by previous people who stayed and no one bothered to check the room before we went in. Not to mention toothpaste was dry on the amenities tray! Faucets were obviously not wiped other items were rusty

Great service. Great location and cozy rooms.. I booked a Kaaba view suite and a city view suite.. The Kaaba view Suite was way more beautiful and cozy than the city view Suites.. The price is higher as well .. The breakfast is served from 6 to 1030 I recommend u have Ur breakfast after Fajar prayer .. since it can get busier later in the morning. .

Hotel consists of suites only suitable for families or couples for relax. Great and delicious breakfast. Service is excellent and and friendly staff. Kaaba view, but not all suites are Kaaba views. There is SPA but not trying it.

The hotel service and location are just perfect. Room size is spacious (i reserved signature suite -room 110). However room service will take approx. 50 mins to serve and room maintenance is poor. The hotel is ageing rapidly since my first visit when it was just opened. Pictures added to give you an idea. I selected raffles because of the reviews plus the prices were on the high end in mecca which gave me the assumption that it will be one of the least rooms turn arounds hence least consumed. I was wrong in my assumption.

Location is front of Kaaba , large room with sitting area hotel operate only 216 rooms. Never get busy or disappointed from service with butler service is available 24 hours. Complex elevators are not clear where it serves. Hotel elevators are designed to serve equally all floors. Never got rushed.

King Abdul Aziz Endowment Mecca

Hotel highlights

  • Free breakfast
  • Onsite dining
  • Spa
  • Fitness center

Raffles Makkah Palace places you next to Well of Zamzam and Kaaba. This 214-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and a fitness center. It's in central Mecca and also close to Abraj Al-Bait Towers and King Fahad Gate.


Free breakfast is included with your stay. Enjoy dining at Al Qasr, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.


The 214 individually decorated rooms feature 2 bathrooms. 42-inch LED TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and free newspapers are also standard. Private bathrooms are not ensuite.

Property features

Guests staying at Raffles Makkah Palace enjoy access to a full-service spa, a fitness center, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a business center.

Room options

Signature Suite, 1 Bedroom, City View

King 1 | Sleeps 3

Signature Suite, 1 Bedroom (Haram View )

King 1 | Sleeps 3

Signature Suite, Partial View ( Kaaba )

King 1 | Sleeps 3

Presidential Suite, 2 Bedrooms, City View

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 745 reviews