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Raffles Makkah Palace

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Raffles Makkah Palace

Premium bedding, minibar, in-room safe, individually decorated
Property video
Premium bedding, minibar, in-room safe, individually decorated
Outdoor banquet area
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Spa
  • Gym
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Abraj Al-Bait Towers
    ‪2 min walk‬
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Kaaba
    ‪3 min walk‬

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Room options

View all photos for Signature Suite, 1 Bedroom (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Haram View)

  • 861 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, 1 Bedroom (Kaaba View)

  • 1291 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, City View

  • 861 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, City View

  • 1291 sq ft
  • Sleeps 7
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • 1722 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom, City View

  • 861 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms (Haram View)

  • 1291 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Villa, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Signature Villa, 1 King Bed

  • 1291 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Makkah

Located in Al Hajlah, Raffles Makkah Palace is next to popular attractions like Great Mosque of Makkah and Abraj Al-Bait Towers. This 226-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Abraj Al-Bait Towers - 2 min walk - 0.1 miles
  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 3 min walk - 0.2 miles
  • Well of Zamzam - 5 min walk - 0.3 miles

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ستاربكس
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪رافلز كريميري - ‬3 min walk
  • ‪البيك - ‬1 min walk

About this property

Raffles Makkah Palace

Luxury hotel with 2 restaurants and a full-service spa
Renovated in 2024, Raffles Makkah Palace offers a full-service spa, a gym, and free WiFi in public areas. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi and 42-inch LED TVs with digital channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, dining areas, and sitting areas are also standard. Private bathrooms are not ensuite; housekeeping is available on request.
Recreational amenities at the hotel include a health club.
Raffles SPA has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 1000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-4:30 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 10007941

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No alcohol is served or permitted at Raffles Makkah Palace.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Frequently asked questions

Are free cancellation options available at Raffles Makkah Palace?

Raffles Makkah Palace provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Raffles Makkah Palace?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on Jun 24, 2025 start from $311.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Raffles Makkah Palace?

This hotel is situated in Al Hajlah, just steps from Great Mosque of Makkah and Kaaba, and within a short walk of Abraj Al-Bait Towers. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is there parking available at Raffles Makkah Palace?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Raffles Makkah Palace?

Raffles SPA is the hotel's spa and services include Thai massages, hot stone massages, aromatherapy, and reflexology.

Does Raffles Makkah Palace feature a casino at the property?

No, Raffles Makkah Palace doesn't have a casino.

Is there an indoor pool at Raffles Makkah Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Raffles Makkah Palace?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and premium bedding.

Does Raffles Makkah Palace have a hot tub?

No, but this hotel does have a steam room.

Does Raffles Makkah Palace have a restaurant that serves breakfast?

Yes, Raffles Makkah Palace has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Raffles Makkah Palace allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles Makkah Palace.

Are there connecting rooms at Raffles Makkah Palace?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Raffles Makkah Palace?

No, you won't find guestrooms with balconies at Raffles Makkah Palace.

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 387 out of 527 reviews
Rating 8 - Good. 90 out of 527 reviews
Rating 6 - Okay. 19 out of 527 reviews
Rating 4 - Poor. 14 out of 527 reviews
Rating 2 - Terrible. 17 out of 527 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rayyan

Try bad experience
Stayed 1 night in Feb 2025

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very good and convenient to Haram
Stayed 2 nights in Mar 2025

10/10 Excellent

Humaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Raffles, was so convenient in so many ways
Stayed 3 nights in Feb 2025

10/10 Excellent

Reham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff are extremely friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Lamin

Liked: Staff & service, property conditions & facilities
Great place to start
Stayed 4 nights in Feb 2025

10/10 Excellent

khaled, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Taqi

Stayed 5 nights in Dec 2024

8/10 Good

Sha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and the hotel perfect Thank you so much
Stayed 3 nights in Dec 2024

10/10 Excellent

Ibrahim

Stayed 2 nights in Dec 2024

10/10 Excellent

abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

salman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service but not as advertised rooms

The 2 bedroom presidential suite I was given with Haram view actually had partial view unlike the advertised picture. Also, instead of the two large bathrooms within the bedrooms promised a “Grand five-piece bathroom” which we didn’t get as well. We had tiny bathrooms that had a three piece set. These are the only two disappointments that were completely different than advertised.
Stayed 1 night in Nov 2024

10/10 Excellent

saqer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

fatemah

Stayed 1 night in Nov 2024

10/10 Excellent

Abdelatif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024

4/10 Poor

Ahmed, Riyadh

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room was available at 5:30 pm we had to wait to get in. Nothing was offered but simple sorry
Stayed 1 night in Aug 2024

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, room comfort
The room was extra cold and the ac controls are so messed up. The bed is amazing but the showers are mulfunctioning and scattering water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amr, cairo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 2 nights in Apr 2024

8/10 Good

Osamah

Stayed 2 nights in May 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, I did like every thing
Stayed 3 nights in Apr 2024

2/10 Terrible

Mazen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty. Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.
Stayed 1 night in Apr 2024

8/10 Good

Shazaad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Apr 2024

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