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Recent guest reviews

Raffle is the best but management is worst from reception to manger they are theif they charge me extra for nothing from room upgrade to checkout they upgrade me upon arrival charge $300 but no upgrade they tried to get more money on their own pocket and at check out they charge me $100 for municipal fee which I already paid worse management and reception.

Very very very bad staff All the staff bad Room service bad Go away from this hotel

Nice and comfort kabaa view nice place to stay. Quite and comfort. I would strongley recomendfor frinend and relative.

Agraet sty i love it frindly staff very nice brak fast comfurtabl bed absolotly very fine

King Abdul Aziz Endowment Mecca

Hotel highlights

  • Walking distance to Abraj Al-Bait Towers and Great Mosque of Mecca
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Raffles Makkah Palace places you within a 5-minute walk of popular attractions such as Abraj Al-Bait Towers and Great Mosque of Mecca. This 214-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and a health club. It's connected to a shopping center in central Mecca, and also a short walk from Kaaba and Well of Zamzam.


Dining

Enjoy dining at Al Qasr, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Raffles Makkah Palace's 214 soundproofed rooms provide iPod docks, minibars, and free newspapers. 42-inch LED TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones. Private bathrooms are not ensuite.


Property features

Guests staying at Raffles Makkah Palace enjoy access to a full-service spa, a health club, and free WiFi in public areas. You'll find limited parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a business center, and coffee/tea in a common area.

Room options

Junior Suite, 1 Double Bed, City View

1 Double Bed | Sleeps 3

Presidential Suite, 2 Bedrooms (Partial Kaaba View)

1 Double Bed | Sleeps 5

Signature Suite, 1 Double Bed (Haram View)

1 Double Bed | Sleeps 3

Signature Suite, 1 Double Bed (Kaaba View)

1 Double Bed | Sleeps 3

Guest reviews for Raffles Makkah Palace

Everyone (4) Family (1)
4
Everyone

By on Jan 14, 2019

Review comment responded on Feb 7, 2019

Dear Valued Guest, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management

4

great location

Everyone

Raffle is the best but management is worst from reception to manger they are theif they charge me extra for nothing from room upgrade to checkout they upgrade me upon arrival charge $300 but no upgrade they tried to get more money on their own pocket and at check out they charge me $100 for municipal fee which I already paid worse management and reception.

By , from washington dc on Feb 20, 2018

1

bad hotel and very bad staff

Everyone

Very very very bad staff All the staff bad Room service bad Go away from this hotel

By on Nov 24, 2016

5

excellen stay

Everyone

Nice and comfort kabaa view nice place to stay. Quite and comfort. I would strongley recomendfor frinend and relative.

By , from ba on Aug 14, 2016

5

graet family trip

Family

Agraet sty i love it frindly staff very nice brak fast comfurtabl bed absolotly very fine

By on Jul 31, 2015

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