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Recent guest reviews

Raffle is the best but management is worst from reception to manger they are theif they charge me extra for nothing from room upgrade to checkout they upgrade me upon arrival charge $300 but no upgrade they tried to get more money on their own pocket and at check out they charge me $100 for municipal fee which I already paid worse management and reception.

Very very very bad staff All the staff bad Room service bad Go away from this hotel

Nice and comfort kabaa view nice place to stay. Quite and comfort. I would strongley recomendfor frinend and relative.

Agraet sty i love it frindly staff very nice brak fast comfurtabl bed absolotly very fine

King Abdul Aziz Endowment Mecca

Hotel highlights

  • Walking distance to Well of Zamzam
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Well of Zamzam is within a 5-minute walk of Raffles Makkah Palace while other popular sites like Abraj Al-Bait Towers are within a couple of miles (3 km). This 214-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a health club, and a conference center. It's connected to a shopping center in central Mecca and also close to Kaaba and Great Mosque of Mecca.


Dining

Enjoy dining at Al Qasr, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

All of Raffles Makkah Palace's 214 rooms are individually decorated and have an array of amenities, including iPod docks, minibars, and free newspapers. 42-inch LED TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities. Private bathrooms are not ensuite.


Property features

Guests staying at Raffles Makkah Palace enjoy access to a full-service spa, a health club, and a sauna. You'll find limited parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Signature Suite, 1 Bedroom (Haram View )

1 King Bed | Sleeps 3

Signature Suite, 1 Bedroom, City View

1 King Bed | Sleeps 3

Royal Suite, 2 Bedrooms (Kaaba View )

1 King Bed and 2 Twin Beds | Sleeps 6

Signature Suite (Deluxe Kaaba View)

1 King Bed | Sleeps 3

Guest reviews for Raffles Makkah Palace

Everyone (4) Family (1)
4
Everyone

By on Jan 14, 2019

Review comment responded on Feb 7, 2019

Dear Valued Guest, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management

4

great location

Everyone

Raffle is the best but management is worst from reception to manger they are theif they charge me extra for nothing from room upgrade to checkout they upgrade me upon arrival charge $300 but no upgrade they tried to get more money on their own pocket and at check out they charge me $100 for municipal fee which I already paid worse management and reception.

By , from washington dc on Feb 20, 2018

1

bad hotel and very bad staff

Everyone

Very very very bad staff All the staff bad Room service bad Go away from this hotel

By on Nov 24, 2016

5

excellen stay

Everyone

Nice and comfort kabaa view nice place to stay. Quite and comfort. I would strongley recomendfor frinend and relative.

By , from ba on Aug 14, 2016

5

graet family trip

Families

Agraet sty i love it frindly staff very nice brak fast comfurtabl bed absolotly very fine

By on Jul 31, 2015

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