Holiday Inn Express Hotel & Suites Pharr

all expectactions where met for a three star hotel. good eoverall experieneces

I always try to stay at this hotel since it offers a good location value and price for my shopping purposes. The staff is friendly and cleanliness of room is a plus. However this time I had an inconvenience with luggage carts. I was trying to get my luggage out of the room (since my wife is pregnant) on third floor and no cart was available (they had two) for around half and hour. When I asked for it, they told me that people used them and let them inside their rooms when they get their luggage, and they didn't return it. I suggest more strict rules on behalf of the staff regarding the usage since other guests may want to use them and are unavailable. Anyhow, a young man from staff politely offered a laundry plastic cart as an alternative which is greatly appreciated.

The hotel is good for a shopping trip. Conveniently located in Pharr, you can easily move between Mc Allen and Mercedes. Also, the staff provided good amenities like happy hour and helped with pizza delivery orders. The price was a bit over due to high season (Easter weekend), however the room, cleanliness parking and breakfast were very good. Definitely would recommend it.

I had a very positive and pleasant stay. The hotel is almost brand new and kept very clean. The staff is helpful and very friendly. This place is definitely the best value in Pharr. Highly recommended.

The hotel was nice, clean, friendly staff, good part of town, many places to eat near by etc. However the air condition just would not cool the room down. I prefer a nice cold room when I sleep (73-75) and you can forget that here. It would only cool to around 79-80. Not unbearable but not real comfortable either. This was in Nov. so I can't imagine what it might be like in the summer time. The shower was an issue as well. The soft water formed an invisible film on the bottom of the tub with the soap which made it extremely slippery. My 2 1/2 year old son almost busted it. I too almost fell even while trying to be careful. I asked management to look into providing mats to help with the problem. Our party had 4 rooms on 3 different floors all rooms reported the same problems. Breakfast was ok but nothing great. Overall it was good but for the price I think I will look for a new hotel on my next visit.

I was there for bussines, so it was very nice place for rest and be ready for next day

This hotel was very clean, quite, and had very nice personel. The only thing that I did not like about the hotel is that there is no privacy in the pool area, meaning that there was a business in the back and there nothing to cover them from seeing every one at the pool. As for location is good, there's stores to shop nearby ,the theater down the road, and dinning options are available. I would definatly stay there again.