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  • Free WiFi and wired Int...
  • Free valet and self parking
  • Onsite dining
  • Spa

Recent guest reviews

Best services happy with my stay there definitely going back !

Everything! I loved it so much. Looking into booking again.

This was our 16th time for our family vacation and we experienced some poor service in the restaurant, elevator was out of order a number of days, and the buffet was a lot of the same foods everyday. Had kabobs one night but who has ever seen a kabob with one shrimp on it..i would to have taken 8 to get 8 shrimps...we had all inclusive so we ate at the snack bar for lunch and went to some awesome food places within the area a few nights..the employees were very friendly and the activities were great...we have made some awesome friends during our stays..beach area is well watched by security but they need to enforce the rules to ppl who reserve or save a palapa for more than an hour..for instance one day ppl had towels on their palapa for 7 hrs before they occupied it...we were there during holy week and would advise if u want a quiet stay do not go then...very noisy and crowded. Will be going again in March 2020 as son is getting married at the Playa Mazatlan..thank you orbitz for the VIP treatment...

The alcohol drinks offered with the inclusive package are horrible. You’re better off buying your own beer instead of the tab beer they give with the all inclusive. Staff and cleanliness is great.

Liked the size of the hotel and their amenities. Service was slow specially in the food area. Food selection was very limited. The only two good restaurants had to be reserve with in a 2 hour time frame (am) and very limited spaces when the restaurant was EMPTY. Shower had no pressure and water temp could not be control.

Location was excellent and pools the kids loved it. We didn’t like that we couldn’t get a discount on a such a large group we booked more then 30 rooms and no discount from the Hotel. Other then that it was a good experience.

Staff went out of their way to make you feel right at home. Awesome place to stay!!!

Hotel Playa Mazatlan is an older hotel but very clean and right on the beach. The staff is friendly and attentive. The food was good. It’s close to shopping and excursions. I will definitely be back.

The Hotel Playa Mazatlan is in the Zona Dorada. It has a beautiful view of the beach and city. The staff is very friendly and accommodating. I would highly recommend Hotel Playa Mazatlan. It's not your 5 star hotel, but does it's job. It's very safe, you see security everywhere and staff.

Always enjoy the hotel and my maid always does such a fantastic job. The food needs some improvement. The security is great, but in order for you to have a guest come and visit you, you have to pay $30.00 to allow them to come on premise. Even in the daytime for an hour. I think reserving a time at the desk should be enough.

nice view and location, about all inclusive good service and food, the elevator does not work in the north tower. very nice pools. the internet very bad

Another fantastic stay..this is our 15th year and this year we had 10 ppl in our group...some had all inclusive which was enjoyed and some walked to other food restaurants in area..pool and hot tub were amazing and of course swim up bar a great addition...staff was amazing and very friendly...would definitely recommend the playa mazatlan..

There were guests in wheel chairs and using walkers. The hotel was definitely constructed with ....No steps or stairs to access all areas on first floor. Elevator was not working first two days but was in service after those first two days. Air conditioning was very good. Bed was very comfortable - my room mate had choice of hard or a soft pillow. Both of my pillows were very firm - perhaps changed around by guests and not necessarily the fault of the hotel.

We purchased the all inclusive package. Room with a view was beautiful, sufficient amount of space for our family. Our kids thuroughly enjoyed the pools and beach. The only reason i didn't give them the top rating is because the buffet was average at best. The other 4 restaurants dinner options we're much than our breakfast and lunch buffet.

Clean rooms, helpful staff, great beach or heated pool to enjoy. Could walk safely around the Golden zone. Free city tour with booking was very informative!

Hotel is great, been going here for the last 10 years, love the location and they always treat you like a king!! Would recommend this to everyone.

Ave Playa Gaviotas 202 Mazatlan SIN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Zona Dorada, Hotel Playa Mazatlan - All Inclusive is within 2 miles (3 km) of popular attractions such as Playa Norte and Mazatlan Aquarium. This 400-room, 3-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a water park.


Dining

Relish the Mexican cuisine at La Terraza, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

A 32-inch flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony or patio, a coffee maker, and a safe.


Property features

Hotel Playa Mazatlan - All Inclusive features a full-service spa, 5 outdoor pools, and a water park. If you drive, put free valet parking to good use. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach property include a children's pool, a fitness center, and a sauna.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Ocean View

Full 2 | Sleeps 4

Luxury Room

Queen 2 | Sleeps 4

Guest reviews for Hotel Playa Mazatlan - All Inclusive

Everyone (39) Couples (59) Business (5) Family (44) Other (17) Friends (9)
5
Partner Couples

Best services happy with my stay there definitely going back !

By on Oct 7, 2019

Review comment responded on Oct 14, 2019

We appreciate your score and we are glad to know that you enjoyed your stay with us, we hope to see you again soon by visiting us ¡See you next time!

5
Partner Couples Families

Everything! I loved it so much. Looking into booking again.

By on May 29, 2019

Review comment responded on May 29, 2019

Dear valued guest Thanks a lot for sharing, and for your promise to visit us one more time. It is always our pleasure to be of service LTVient

5
Family with small children Families

This was our 16th time for our family vacation and we experienced some poor service in the restaurant, elevator was out of order a number of days, and the buffet was a lot of the same foods everyday. Had kabobs one night but who has ever seen a kabob with one shrimp on it..i would to have taken 8 to get 8 shrimps...we had all inclusive so we ate at the snack bar for lunch and went to some awesome food places within the area a few nights..the employees were very friendly and the activities were great...we have made some awesome friends during our stays..beach area is well watched by security but they need to enforce the rules to ppl who reserve or save a palapa for more than an hour..for instance one day ppl had towels on their palapa for 7 hrs before they occupied it...we were there during holy week and would advise if u want a quiet stay do not go then...very noisy and crowded. Will be going again in March 2020 as son is getting married at the Playa Mazatlan..thank you orbitz for the VIP treatment...

By , from Luverne,mn and chaska,mn on Apr 26, 2019

Review comment responded on Apr 26, 2019

Dear valued guest Thanks a lot for sharing your honest thoughts, please know will bring these up during our weekly management meeting in the hopes of learning and preventing. We greatly apprecciate your kind rating as well. LTVient

5
Everyone

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Dear valued guest Thank you for your kind rating, we are always happy to be of service. LTVient

3
Families

The alcohol drinks offered with the inclusive package are horrible. You’re better off buying your own beer instead of the tab beer they give with the all inclusive. Staff and cleanliness is great.

By on Apr 16, 2019

Review comment responded on Apr 16, 2019

Dear valued guest Thank you for sharing your honest thoughts, we will be sure to review our guidelines, as this is not a common comment. We apologize if we failed to meet your expectations, and hope for an opportunity to be of service once again and show you that this is not within our standars. We apprecciate your feedback, LTVient

4
Families Friends

Liked the size of the hotel and their amenities. Service was slow specially in the food area. Food selection was very limited. The only two good restaurants had to be reserve with in a 2 hour time frame (am) and very limited spaces when the restaurant was EMPTY. Shower had no pressure and water temp could not be control.

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

Dear valued guest We greatly apprecciate your honest feedback, as this is how we can learn and improve, thank you for sharing. Please know we take every comment into consideration, in the hopes of keep enjoying of your preference. We apprecciate your visit LTVient

5
Families Family with small children Friends Families

Location was excellent and pools the kids loved it. We didn’t like that we couldn’t get a discount on a such a large group we booked more then 30 rooms and no discount from the Hotel. Other then that it was a good experience.

By on Feb 27, 2019

Review comment responded on Mar 13, 2019

Dear valued guest We are glad to know you and yours had a good time and were able to enjoy the amenities. When such a large group is to be booked, please let us know ahead of time, I am sure we can work something out. Till next time LTVient

5
Families

Staff went out of their way to make you feel right at home. Awesome place to stay!!!

By on Feb 20, 2019

Review comment responded on Feb 22, 2019

Hello awwasti, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

3
Everyone

By on Feb 20, 2019

Review comment responded on Apr 1, 2019

Dear valued guest We apprecciate your time in sharing a rating, we would have loved to know about your stay, but not knowing all I can say is we hope for an opportunity to be of service once again, and show you we work to not only meet but exceed our visitors expectations. Till next time LTVient

5
Everyone

By on Feb 20, 2019

Review comment responded on Apr 1, 2019

Dear valued guest Thanks for sharing your kind rating, till next time LTVient

Hotel Playa Mazatlan - All Inclusive

Ave Playa Gaviotas 202, Mazatlan, SIN 82110
url importing https://www.orbitz.com/Mazatlan-Hotels-Hotel-Playa-Mazatlan---All-Inclusive.h425179-p2.Hotel-Reviews