Best Western Hotel Posada Freeman Zona Dorada2.0 out of 5.0
Recent guest reviews
This is a real gem. It is a small hotel in the historic area. It is well Located in a quieter area of Mazatlan. It is across the street from the beach so make sure to request a sea view room. We had a small balcony with two chairs which was nice in he evening. The best part is the rooftop bar and pool. The rooftop gives you a great view of the Old Historical area and is the tallest building in the area. They do offer breakfast. Their English is very limited but that didn’t matter. I would highly recommend this funky Mexican hotel. P.S. Wouldn’t remember eating here as their food is just ok. Get out and go to one of the other restaurants near the main church.
Hotel Posada Freeman Zona Dorada is a good hotel in a great location. Every single one of the hotel staff was friendly, interested in their work and helpful. Breakfast buffet is quite good, service was excellent, and it's served until noon -- ours was included in our room price. Internet signal was poor on the 4th floor, excellent by the pool and in the lobby. The maintenance man and a bell boy fixed my suitcase, which was damaged on a train. I must say, though, that a player piano in the lobby plays ALL DAY in a loud, treble register, quite irritating even when I'm only spending a few minutes in the lobby -- please turn it way down and turn it off most of the time. Otherwise, it's a good hotel.
Do not, I repeat, DO NOT stay here. There are two Best Western Posada Freemans in Mazatlan. The building downtown is ok, but the one in the Golden Zone is a mess. It's very noisy with clubs right outside the hotel. It smells. The breakfast is crap. And the staff are clearly on the defense. Either on purpose or by accident there are positive reviews for this property which should be for the other one. It was my mistake, and I should have known better, but I trusted the online reviews which are a mess. I paid for two weeks and wanted to leave early, but they wouldn't return my unused week or even put me up in the downtown hotel. Just to add to the annoyance, they charged $5 for a replacement room card.
Located in the Golden Zone, this facility is right on the beach will lots of beach walking and a shallow beach making swimming easy for all family members. The front desk staff are delightful and helpful, while the wait staff in the restaurant are attentive but not intrusive. The breakfast buffet is a delightful way to start your day.
Take the elevator to the 10th floor, then walk up two more flights to the rooftop pool surrounded by lounge chairs, plentiful towels provided by smiling attendants, enjoy the 360 degree panoramic view of the City, the Bay, the Cruise Port where giant ships from Princess and Carnival Cruise Lines frequent, and you'll experience a charming throw-back to Old Modern Mexico blended with the conveniences of modern hotel services. Pictures of the original property and it's furnishings adorn the lobby, allowing the visitor to imagine being at this lovely place when it was the talk of the town -- the first high rise hotel in Mazatlan. Charming. Good food and bar service. Friendly staff, and reasonable rates as part of the Best Western management chain. We'll be back.
Everything was great! The food, the ocean view and the locality was very good. We stay there every time we go to Mazatlan. Love the sunset there and the commodity of the sun chairs. The rooms are very clean!
This was my second time staying here and I'm really attached to this gem! The peaceful sound of the ocean waves late at night and the early mornings! I love the location. I love the breakfast buffet. I love the different sitting areas indoors and outdoors. I love how people come together at sunset and have the view. I love the easy beach access. I'm hoping I get to return next year!
Can not say enough about how clean this hotel is. You smell disinfectant everywhere. A very good thing. Danial bell hop very friendly and helpful. Front desk very good. Maid staff very pleasant and welcoming every day, clean towels and facecloths everyday. Very good sit down breakfast included with room. Luis is a very good server. Staff ready to set up our table outside by the pool. Upgraded to a suite over looking the ocean. Coffee in the morning on the balcony. Sunset at night. Close to restaurants and shopping. Highly recommend. Only downside bar staff unattentive and hard to find and need to smile
After a very interesting walk from Central Market,thru some beautiful old streets with gorgeous architecture,we finally found the Posada. As a first timer to Mazatlan I wasn't too sure where to find it,but locals and tourists help with directions . We came in the back entrance and were immediately encompassed by smiling staff and a beautifully maintained Queen of hotels. Look at the old photos and memorabilia in the main lobby's,take the elevator to the 9th floor(the elevator ride alone is worth it),check out the old stained glass and architectural notes,walk up two flights of stairs to the top floor bar,surrounded by windows to view Mazatlan. Then walk up two more flights to the roof top bar and pool. Check out that view,order what I say is the finest Piña Colada in Mazatlan and pretend your with the movie stars and rich that frequented this fine establishment over the years. Did I stay here?...no,but I shall in a future trip absolutely!! The front lobby is perfect to watch the ocean,with comfortable seating and big windows . I didn't see the menu or try the food but that will happen as well! What a great place!👍🏼👍🏼👍🏼
We visited the Sky bar for drinks and light snacks. Service was a little slow, but we were there to watch the sunset and it did not disappoint. You don't have to be a hotel guest to dine here. Its a great option if you've spent the day in Olas Altas, walking the malecón or visiting Centro Historico. Go up for a few drinks, relax and watch the sunset🌄🌅
Reviews from Trip Advisor
89.0% of guests recommend this hotelTotal of 116 reviews