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Best Western Hotel Posada Freeman Zona Dorada

2.0 out of 5.0

Recent guest reviews

Can not say enough about how clean this hotel is. You smell disinfectant everywhere. A very good thing. Danial bell hop very friendly and helpful. Front desk very good. Maid staff very pleasant and welcoming every day, clean towels and facecloths everyday. Very good sit down breakfast included with room. Luis is a very good server. Staff ready to set up our table outside by the pool. Upgraded to a suite over looking the ocean. Coffee in the morning on the balcony. Sunset at night. Close to restaurants and shopping. Highly recommend. Only downside bar staff unattentive and hard to find and need to smile

After a very interesting walk from Central Market,thru some beautiful old streets with gorgeous architecture,we finally found the Posada. As a first timer to Mazatlan I wasn't too sure where to find it,but locals and tourists help with directions . We came in the back entrance and were immediately encompassed by smiling staff and a beautifully maintained Queen of hotels. Look at the old photos and memorabilia in the main lobby's,take the elevator to the 9th floor(the elevator ride alone is worth it),check out the old stained glass and architectural notes,walk up two flights of stairs to the top floor bar,surrounded by windows to view Mazatlan. Then walk up two more flights to the roof top bar and pool. Check out that view,order what I say is the finest Piña Colada in Mazatlan and pretend your with the movie stars and rich that frequented this fine establishment over the years. Did I stay here?,but I shall in a future trip absolutely!! The front lobby is perfect to watch the ocean,with comfortable seating and big windows . I didn't see the menu or try the food but that will happen as well! What a great place!👍🏼👍🏼👍🏼

We visited the Sky bar for drinks and light snacks. Service was a little slow, but we were there to watch the sunset and it did not disappoint. You don't have to be a hotel guest to dine here. Its a great option if you've spent the day in Olas Altas, walking the malecón or visiting Centro Historico. Go up for a few drinks, relax and watch the sunset🌄🌅

It's good located there's so many restaurants, bars, clubs near by, don't need a ride! you can wake up every day with a nice view, the service is great and the food AWESOME (free buffet breakfast)!!!!

Never stayed here but the place is clean and the people are friendly. It is an older hotel but I will stay here on my next trip. Some people mentioned the roof top view, so I went up it also has a pool and a bar and serves lunch. The front of the hotel has great seating to watch the ocean and a nice beach out front. I will stay here on my next visit because of the ocean view, beach out front and its location to the golden zone. Everything is within walking distance or a short cab ride.

I have stayed here several times and still love it. But there are things that the hotel can't control which presently detract. Repairs on the Malecon mean jack-hammers going from 8 AM until 4 PM - especially intrusive in the beautiful open-air breakfast room. And there is noise (some might call it music) from nearby clubs/bars - until well after midnight, weekends. We stayed in two rooms for a week, one officially "ocean view" and mine #705, billed (in both senses) as "city- view) but with a beautiful sea view. Small room and even smaller bath. OK for one. The TV in my room never worked. The wi-fi on the 7th floor was erratic. Really good breakfast buffet supplemented by individually cooked eggs, omelets, etc. splendid service. The small pool was perfect for the grand-kids when they tired of the playa. Old Mazatlan has long since been "discovered". More English spoken than Spanish. Overwhelmed by gringos when cruise ships are in.

Take the elevator to the last stop and then walk up two flights of stairs. There is a sweet pool and a few tables and chairs. but it is the view that you must no miss. The entire city and surrounding laid out for your view. We had drinks, other reviews indicate lunch is possible. We were there in October, something of the off season so not crowded, but in my past visits it has never been crowded. I have not stayed at the Hotel but would definitely consider it. I love the location on the ocean front.

My wife and I did not stay there, but our taxi driver suggested the roof-top bar for a great view and place to have a light lunch and drinks. He took us to the old city and we went to the roof-top bar for a breautiful view. The Freeman hotel was built in the 1940s and purchased/renovated by Best Western. The lobby is attaractive and the hotel is clean and modern with a older and elegant feel. It is located on the Malacon in the older part of the city so it feels less touristy. Take the elevator an a flight of stairs to the roof to enjoy one of the best views of the city and the ocean. The drinks are excellent as well as the lunch. Enjoy!!! I will definitely stay here my next trip to Mazatlan.

I arrived and spoke to Humberto (front desk) upon arrival. There was a confusion on the number of guests since I used Expedia. I understood it was my fault since I didn't double check the details. Anyhow the goal now was to figure out a solution. I asked Humberto my options and he was very curt and rude, he said "I already explained it to you". If a guest is asking it's obviously because one needs options. I've stayed at other best western hotels and this hotel is obviously subpar in comparison. Now, the breakfast is great, the personnel attending it, is attentive and polite. The complete opposite to the front desk personnel.

First time to Mazatlan, I was very impressed with the facility and staff. Gabriel was the concierge, he took very good care of us for the four days we were there. He speaks very good English and will help translate. Overall the staff, was very good and rooms meet my expectations. We picked a suite 501, which is their beachfront rooms. It was perfect, for the mornings and evenings sitting on the deck. Breakfast buffet was also good. No complaints at all on our vacation. Highly recommend this facility! We even had the pleasure to meet the general manager "Salvedor", he introduced himself and checked to see if everything meet our expectations. Pedro is one of the bartenders outside and also took very good care of us. Only issue that I would arise is the WIFI reception, but I liked it so we could enjoy the vacation!

Av. Camaron Sabalo No. 777 Mazatlan SIN

Located in Zona Dorada, Best Western Hotel Posada Freeman Zona Dorada is a leisurely stroll from sights such as Punta Camaron Beach and Sea Shell City Museum. This 50-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's on the beach and also near El Cid Country Club Golf Course and El Cid Golf & Country Club.


Start your day off right with a free full breakfast. Enjoy a bite to eat at LOS DURAZNOS, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


All of Best Western Hotel Posada Freeman Zona Dorada's 50 individually decorated rooms provide balconies, private yards, and coffee makers. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, laptop-compatible safes, and desks. Private bathrooms are not ensuite.

Property features

Guests of Best Western Hotel Posada Freeman Zona Dorada enjoy an outdoor pool, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a 24-hour business center, a garden, and a porter/bellhop.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 98 reviews