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Recent guest reviews

Can’t beat the price. Clean room and a nice breakfast.

Very friendly staff!

The staff was very courteous, available, and helpful. The room was spotless. The lock mechanism on the door to the room was broken, so the key card wouldn't work. We had to be let into our room each time by a member of the staff. Hotel was completely booked so no other options to switch rooms

Hiotel overall was very nice. I would recommend . Hotel was clean and convenient

We arrived late, so thankfully, check-in was quick and painless. Front desk employee was friendly and helpful. Room was ok, though we found a really ugly spider almost as soon as we entered and it got away, which left one of us feeling a little edgy for the rest of the night. Room was generally clean, but the bathroom mirror was terribly cleaned...smeared and difficult to use. No way the cleaning staff didn't see that! Additionally, in the AM, the cleaning staff knocked pretty early to clean, and I advised that we were still in the room. A little later, they came back to clean and attempted to enter the room without knocking. We were still in the room and getting dressed to go. I was pretty much in shock and yelled, but certainly that's a practice that needs changed!! Breakfast was fine. Eggs were better than at most hotels that offer a free breakfast and the attendant was quick to replenish/clean. Think it's overpriced for what you get, as most hotels are, for just an ok experience.

Finally was able to meet in person four of my Grandkids in which I have never seen before in person. It was an amazing to be able to see them! I will be coming back real and I will be staying at the Best Western.

Got a decent deal per night for a room. Was not disappointed with the friendliness of the staff, cleanliness of the room and of course the location

I stayed here when I visited to run in the Murray Half Marathon. I would definitely recommend it to anyone! Clean room with comfortable beds and great staff.

The staff were very friendly. The room was clean and organized. Everything worked well. The complementary breakfast was delicious. More than expected. Location is close to businesses, shopping, and a park. We stayed two days but I could have stayed longer.

The location was perfect - near the university. Any free time was spent at the pool. Enjoyed our breakfast - loved the waffle maker.

The front desk staff was very welcoming and polite. Rooms was very clean and inviting. Would definitely recommend.

It was a very nice and friendly visit... good location close to shopping, gym, and eating would stay agian

Booked two rooms. Both non-smoking rooms. Requested two rooms to be located near each other. Rooms were in different buildings of the hotel. One room was a smoker and had we had to be moved. Got locked out of the room when the electronic door lock failed. We got King rooms that were clean and decent sized. As long as you don't expect much, you won't be disappointed. Three star rating is very optimistic.

It was fine. I didn't realize the doors would be open to the outside. I didn't see anything on the website that indicated that. So I was a little disappointed in that. The bathroom was clean, so that was good.

I had rented a room for 2 nights. I ordered a smoking room with 1 king size bed. We were put in a room on the second floor, upon entering the bed was not made and furniture was on top of the bed. We called the desk and was told to come back around and we would be given a room on first floor. We carried all are luggage back down and loaded in car. We were then given a non smoking room, which was dirty. We will never stay there again.

We went to Murray for family reasons; unfortunately, it was Murray's graduation week and it was difficult booking a room. The room at the Best Western was in need of repair, dirty, and uncomfortable. None of our requests for an extra pillow, or an extra towel, were granted. You could tell that the person who owned and operated this particular Best Western did not have a sense of pride about his hotel.

My wife and I visited my daughter and her family over the Thanksgiving Holidays. The room was nice and clean but did need better lighting. Overall though the room was very good for the price. It compared very well with the other hotels that we have stayed in that area.

While the hotel was very convenient to our destination (Murray State University) our room was not up to par. Although the bathroom looked clean, the rest of the room needed some attention. It was adequet, but not something I would recommend. The "continental breakfast" was very poorly stocked.

Reservations were made on the road during an unexpected trip. Prices online was great, but was even cheaper when we checked out. Hotel was clean, quiet and the staff were wonderful. Would stay again. Tom's Grille next door was great too.

N 12th Street Murray KY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western University Inn places you within a short walk of Central Park and within a mile (2 km) of CFSB Center. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

At Best Western University Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking, Microwave

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western University Inn

Everyone (2) Couples (3) Family (9) Friends (3) Other (1)
5
Family

Can’t beat the price. Clean room and a nice breakfast.

By on Nov 21, 2021

Review comment responded on Jan 17, 2022

Thank you for your review. We look forward to your next stay with us.

5
Business Business

Very friendly staff!

By on Apr 14, 2021

3
Family with small children Family

The staff was very courteous, available, and helpful. The room was spotless. The lock mechanism on the door to the room was broken, so the key card wouldn't work. We had to be let into our room each time by a member of the staff. Hotel was completely booked so no other options to switch rooms

By on Mar 29, 2021

4

very nice

Everyone

Hiotel overall was very nice. I would recommend . Hotel was clean and convenient

By , from Jax Fl on Apr 25, 2017

3

one night stay for a college visit

Everyone

We arrived late, so thankfully, check-in was quick and painless. Front desk employee was friendly and helpful. Room was ok, though we found a really ugly spider almost as soon as we entered and it got away, which left one of us feeling a little edgy for the rest of the night. Room was generally clean, but the bathroom mirror was terribly cleaned...smeared and difficult to use. No way the cleaning staff didn't see that! Additionally, in the AM, the cleaning staff knocked pretty early to clean, and I advised that we were still in the room. A little later, they came back to clean and attempted to enter the room without knocking. We were still in the room and getting dressed to go. I was pretty much in shock and yelled, but certainly that's a practice that needs changed!! Breakfast was fine. Eggs were better than at most hotels that offer a free breakfast and the attendant was quick to replenish/clean. Think it's overpriced for what you get, as most hotels are, for just an ok experience.

By on Apr 20, 2016

5

excellent value for the money

Couples

Finally was able to meet in person four of my Grandkids in which I have never seen before in person. It was an amazing to be able to see them! I will be coming back real and I will be staying at the Best Western.

By on Nov 4, 2015

4

decent hotel, fairly clean

Friends

Got a decent deal per night for a room. Was not disappointed with the friendliness of the staff, cleanliness of the room and of course the location

By on Jul 2, 2015

4

murray half marathon

Other

I stayed here when I visited to run in the Murray Half Marathon. I would definitely recommend it to anyone! Clean room with comfortable beds and great staff.

By on Apr 24, 2015

4

business trip with family

Family

The staff were very friendly. The room was clean and organized. Everything worked well. The complementary breakfast was delicious. More than expected. Location is close to businesses, shopping, and a park. We stayed two days but I could have stayed longer.

By on Oct 22, 2014

3

college orientation

Family

The location was perfect - near the university. Any free time was spent at the pool. Enjoyed our breakfast - loved the waffle maker.

By on Jul 12, 2014

Best Western University Inn

1503 N 12th Street, Murray, KY 42071
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