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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property

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Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

A traditional Japanese building with multiple stories, wooden railings, and a tiled roof.
An elevator area with two elevators, a water dispenser, and a sign indicating the West Floor.
A traditional Japanese room with tatami flooring, a futon bed, a television, and a window with shoji screens.
A hotel corridor with men's and women's restrooms, a sign for a natural hot spring, and a tiled floor.
A traditional Japanese-style room with tatami flooring, a futon bed, sliding shoji doors, and a built-in air conditioning unit.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
  • Place, Saka no Ue no Kumo Museum
    ‪4 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪10 min walk‬
  • Place, Dogo Onsen
    ‪3 min drive‬
  • Airport, Matsuyama (MYJ)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking (West Wing)

A hotel room with a bed, a desk with a television, a mirror, and a clothes drying rack.

Standard Single Room, Non Smoking (West Wing)

8.0 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

A traditional Japanese room with tatami flooring, a futon bed, a television, and a window with shoji screens.

Japanese Style Room (6+8 Tatami-mats), Non Smokng

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

About the neighborhood

Matsuyama

Located in Nibancho, Tennen Onsen Matsuyama New Grand Hotel is within a 10-minute stroll of sights such as Saka no Ue no Kumo Museum and Bansuiso. The 148 rooms at this 3-star hotel include refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Saka no Ue no Kumo Museum - 4 min walk - 0.3 miles
  • Matsuyama Castle Ropeway - 10 min walk - 0.6 miles
  • Ehime University Museum - 19 min walk - 1.0 mile
  • Dogo Onsen - 3 min drive - 1.8 miles
  • Shiki Memorial Museum - 3 min drive - 1.8 miles

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 15 min drive

Restaurants

  • ‪五志喜 - ‬3 min walk
  • ‪割烹 辻井 - ‬2 min walk
  • ‪民酒党 松山三番町本部 - ‬3 min walk
  • ‪SPOT COFFEE STAND - ‬4 min walk
  • ‪夢の家 HANARE - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Guests staying at Tennen Onsen Matsuyama New Grand Hotel enjoy a full-service spa, free WiFi in public areas, and laundry facilities. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this hot springs hotel include a vending machine and a TV in a common area.
Guests can expect free WiFi and 25-inch LCD TVs with digital channels. Bathrooms offer hair dryers, slippers, bathrobes, and toothbrushes and toothpaste. Other amenities include refrigerators, electric kettles, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Similar properties

Property amenity
REF Matsuyama City Station by Vessel Hotels
Matsuyama
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.2 out of 10, Wonderful, 360 reviews
$78 nightly
The price is $87
Jul 12 - Jul 13
REF Matsuyama City Station by Vessel Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Tea service

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

Is free cancellation available at Tennen Onsen Matsuyama New Grand Hotel?

Tennen Onsen Matsuyama New Grand Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tennen Onsen Matsuyama New Grand Hotel?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Tennen Onsen Matsuyama New Grand Hotel on Jul 12, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Tennen Onsen Matsuyama New Grand Hotel?

This hotel is situated in Nibancho within a 10-minute walk of Saka no Ue no Kumo Museum, Bansuiso, and Akiyama Brothers Birthplace. You'll also find Matsuyama Castle Ropeway and Matsuyama Castle less than a mile away.

Will I be able to park at Tennen Onsen Matsuyama New Grand Hotel?

No, there isn't parking at this hotel.

Is there a spa available at Tennen Onsen Matsuyama New Grand Hotel?

There is a full-service spa available for guests to enjoy and services include hot springs, aromatherapy, and massages.

Does Tennen Onsen Matsuyama New Grand Hotel have a casino?

No, Tennen Onsen Matsuyama New Grand Hotel doesn't have a casino.

Will I find an indoor pool at Tennen Onsen Matsuyama New Grand Hotel?

No, there is no indoor pool at this hotel.

Is Tennen Onsen Matsuyama New Grand Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as hot/mineral springs and a full-service spa.

Are there hot tubs at Tennen Onsen Matsuyama New Grand Hotel?

No, but this hotel does have hot/mineral springs.

Does Tennen Onsen Matsuyama New Grand Hotel have a restaurant with a breakfast menu?

No, Tennen Onsen Matsuyama New Grand Hotel doesn't have a restaurant that serves breakfast.

Will Tennen Onsen Matsuyama New Grand Hotel allow pets to stay free of charge?

No, pets aren't allowed at Tennen Onsen Matsuyama New Grand Hotel.

Are there connecting rooms at Tennen Onsen Matsuyama New Grand Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tennen Onsen Matsuyama New Grand Hotel?

The closest major airport to Tennen Onsen Matsuyama New Grand Hotel is Matsuyama Airport (MYJ), which is 4.4 mi away (15 minutes by car).

Can I book a room with a balcony at Tennen Onsen Matsuyama New Grand Hotel?

No, there aren't any guestrooms with balconies at Tennen Onsen Matsuyama New Grand Hotel.

Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 78 out of 215 reviews
Rating 8 - Good. 95 out of 215 reviews
Rating 6 - Okay. 31 out of 215 reviews
Rating 4 - Poor. 8 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day sightseeing it was very nice to relax in the onsen. Staff was very helpful and polite. I need to a sewing kit and the staff was kind enough to loan me one.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look a bit old but it does the job. The location is ideal, there is a bath open all night long! Staff is also very helpful, I encountered an issue with one of the washing machine and they fixed it quickly.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing trip

The Japanese style room is spacious, we enjoy it very much. The onsen is comfortable for not being crowded, with hot and cold one, too. There are car parks which are next to the hotel, one is even a few steps away only, with enough parking space.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Astrid Sofie

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We booked one of the japanese style rooms, when we opened the door the room had an odd smell and we quickly realized that it was due to water damages in the bathroom, as you could see the moist on the walls. The room was OK but the bathroom was so disgusting that we didn't wanna use it in the morning and quickly left for our next hotel. Wouldn't book again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel with hot spring baths

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service. Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

masaki

good
Stayed 1 night in Jul 2023
Verified

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Yuji

サウナ最高
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ともゆき

Liked: Cleanliness, amenities, property conditions & facilities
ズボンプレッサーやシューポリッシャーなどのビジネス利用で欲しい設備が部屋に置いてあったことで非常に有難かったです。 また、ハンガーの数や種類も多く、余裕を持ってかけることができました。 ビジネス利用だったので、これらが非常に助かりました、有難うございました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities
フロントのスタッフの方の感じの良さにとても気持ちよくステイできました^ ^ 場所も最高で、温泉が入れて（しかも夜遅くなってもOK）とても満足でした！ また松山に来た時は泊まりたいホテルです！
Stayed 1 night in Feb 2026
Verified

8/10 Good

YU-CHIEH

Liked: Cleanliness, staff & service, amenities
很棒
Stayed 1 night in Feb 2026
Verified

8/10 Good

KAZUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉もあってリラックスできました。また宿泊したいと思います。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JEONGYOON

Liked: Cleanliness, staff & service, amenities
건물 연식에 비해 깨끗한 내부와 직원분들의 친절함. 그리고 깔끔한 대욕탕이 너무 만족스럽습니다.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

hiromi

Disliked: Property conditions & facilities
値段相応 観光スポットに近く便利
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

sorahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある部屋でした
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shih Hao

Liked: Cleanliness, staff & service, property conditions & facilities
距離市中心很近
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ニューグランドホテルでの 4 泊 5 日はとても快適でした。 商店街も近く、ミュージアムも近くにあったので、楽に利用できました。 スタッフの皆さんも日本語が下手な私のために親切にしてくださってホテルの中の温泉は本当に良かったです。 美しい都市松山にまた行くなら、ニューグランドホテルをまた利用するでしょう。
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

SONGLEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마쓰야마 여행에서 최고의 숙소였어요!

정말 친절하고 시설 쾌적하고 좋았던 숙소였어요. 부모님도 좋아하셨고 함께있던 온천도 너무너무 좋았어요!! 위치도 시내랑 가까웠고 다니기 너무 좋았습니다~ 여행 중 숙소가 가장 맘에 들었습니다 ㅎㅎ
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hidehisa

Liked: Cleanliness, amenities, property conditions & facilities
大浴場、サウナが清潔感あり良かった
Stayed 1 night in May 2025
Verified

8/10 Good

アキヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
温泉施設がありとても良かったです。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良かったです！
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SeoHyeon

Liked: Cleanliness, staff & service, room comfort
소박하고 가족적이고 좋았습니다. 너무 친절하셨던 스텝분들 계속 기억날 것 같아요. 바로 길가는 아니었지만 고급 샵들이 있는 백화점 뒤쪽이었고, 스테프가 손으로 직접 그렸던 귀여운 안내 그림들이 생각나네요. 온천이 있어서 너무 좋았구요. 다음번에 혼자 가면 또 찾아가고 싶어요.
Stayed 1 night in Apr 2025
Verified

8/10 Good

TSUNG-NAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很好，距離松山大街道步行僅幾分鐘路程，附近餐廳購物選擇多，不過未附免費停車場，僅有特約停車場（付費1000丹可停一整晚）
Stayed 1 night in Apr 2025

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