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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
Hotel in Matsuyama with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Hot springs
Hot springs
Hot springs
Reception
Japanese Style Room (6+8 Tatami-mats), Non Smokng | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
  • Matsuyama Castle Ropeway
    ‪10 min walk‬
  • Matsuyama Castle
    ‪13 min walk‬
  • Dogo Onsen
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

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Room options

View all photos for Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing) | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room, Non Smoking (West Wing)

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing) | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

9.0 out of 10
Wonderful
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing) | 1 bedroom, desk, iron/ironing board, free WiFi

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Room (6+8 Tatami-mats), Non Smokng

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Matsuyama

Located in Sanbancho, Tennen Onsen Matsuyama New Grand Hotel is within a 10-minute stroll of sights such as Saka no Ue no Kumo Museum and Bansuiso. The 148 rooms at this 3-star hotel include refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Saka no Ue no Kumo Museum - 4 min walk - 0.3 miles
  • Matsuyama Castle Ropeway - 10 min walk - 0.6 miles
  • Matsuyama Castle - 13 min walk - 0.7 miles
  • Dogo Onsen - 3 min drive - 1.8 miles
  • Shiki Memorial Museum - 3 min drive - 1.8 miles

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 15 min drive

Restaurants

  • ‪Trattoria Viola - ‬2 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪Sicilia シシリア イタリア家庭料理 - ‬1 min walk
  • ‪そば吉本店 - ‬2 min walk
  • ‪プネウマカレー - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Hotel in Matsuyama with a full-service spa and a 24-hour front desk
Guests staying at Tennen Onsen Matsuyama New Grand Hotel enjoy a full-service spa, free WiFi in public areas, and laundry facilities. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this hot springs hotel include a vending machine and a TV in a common area.
Guests can expect free WiFi and 25-inch LCD TVs with digital channels. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and bathrobes. Other amenities include refrigerators, electric kettles, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Tea service

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

Is free cancellation available at Tennen Onsen Matsuyama New Grand Hotel?

Tennen Onsen Matsuyama New Grand Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tennen Onsen Matsuyama New Grand Hotel?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Tennen Onsen Matsuyama New Grand Hotel on Jul 27, 2025 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Tennen Onsen Matsuyama New Grand Hotel?

This hotel is situated in Sanbancho within a 10-minute walk of Saka no Ue no Kumo Museum, Bansuiso, and Akiyama Brothers Birthplace. You'll also find Matsuyama Castle Ropeway and Matsuyama Castle less than a mile away.

Will I be able to park at Tennen Onsen Matsuyama New Grand Hotel?

No, there isn't parking at this hotel.

Is there a spa available at Tennen Onsen Matsuyama New Grand Hotel?

There is a full-service spa available for guests to enjoy and services include hot springs, aromatherapy, and massages.

Does Tennen Onsen Matsuyama New Grand Hotel have a casino?

No, Tennen Onsen Matsuyama New Grand Hotel doesn't have a casino.

Will I find an indoor pool at Tennen Onsen Matsuyama New Grand Hotel?

No, there is no indoor pool at this hotel.

Is Tennen Onsen Matsuyama New Grand Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a full-service spa and hot springs.

Are there hot tubs at Tennen Onsen Matsuyama New Grand Hotel?

No, but this hotel does have on-site hot springs.

Does Tennen Onsen Matsuyama New Grand Hotel have a restaurant with a breakfast menu?

No, Tennen Onsen Matsuyama New Grand Hotel doesn't have a restaurant that serves breakfast.

Will Tennen Onsen Matsuyama New Grand Hotel allow pets to stay free of charge?

No, pets aren't allowed at Tennen Onsen Matsuyama New Grand Hotel.

Are there connecting rooms at Tennen Onsen Matsuyama New Grand Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tennen Onsen Matsuyama New Grand Hotel?

The closest major airport to Tennen Onsen Matsuyama New Grand Hotel is Matsuyama Airport (MYJ), which is 4.4 mi away (15 minutes by car).

Can I book a room with a balcony at Tennen Onsen Matsuyama New Grand Hotel?

No, there aren't any guestrooms with balconies at Tennen Onsen Matsuyama New Grand Hotel.

Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 189 reviews
Rating 8 - Good. 85 out of 189 reviews
Rating 6 - Okay. 29 out of 189 reviews
Rating 4 - Poor. 7 out of 189 reviews
Rating 2 - Terrible. 2 out of 189 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

SEKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

8/10 Good

Candy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.
Stayed 1 night in Dec 2024

8/10 Good

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel with hot spring baths

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service. Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

YOUNGOH

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Takahiko

Stayed 1 night in Nov 2023

10/10 Excellent

akio

Stayed 1 night in Nov 2023

8/10 Good

takashi

Stayed 2 nights in May 2023

8/10 Good

ICHIRO

Stayed 1 night in Mar 2022

8/10 Good

KAZUTAKA

Stayed 1 night in Jan 2022

8/10 Good

haruo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MASAMI

Stayed 1 night in Nov 2021

10/10 Excellent

Makino

Stayed 1 night in Nov 2021

8/10 Good

Kenichi

Stayed 2 nights in Nov 2021

10/10 Excellent

JUNICHI

Stayed 1 night in Sep 2021

10/10 Excellent

YOUICHI

Stayed 1 night in Aug 2021

8/10 Good

Miki

Stayed 1 night in Jul 2021

10/10 Excellent

RURIKO

Stayed 1 night in Jun 2021

4/10 Poor

YOUICHI

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bath with sauna

Nice room, bath and convenient.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021