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Kamikouchi Onsen Hotel

2.5 star property

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Property amenity
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
Property amenity
Twin Room with Toilet, Shared Bathroom, Mountain side | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
4469-1 Kamikochi Azumi, Matsumoto, Nagano, 390-1516
  • Place, Chubu-Sangaku National Park
    ‪1 min walk‬
  • Place, Kappa Bridge
    ‪18 min walk‬
  • Place, Kamikochi Visitor Center
    ‪5 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪89 min drive‬

Room options

View all photos for Twin Room with Toilet, Shared Bathroom, Mountain side

Twin Room with Toilet, Shared Bathroom, Mountain side | In-room safe, desk, laptop workspace, free WiFi

Twin Room with Toilet, Shared Bathroom, Mountain side

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room with Toilet, Shared Bathroom, River View

Japanese-style Room with Toilet, Shared Bathroom, River View | In-room safe, desk, laptop workspace, free WiFi

Japanese-style Room with Toilet, Shared Bathroom, River View

  • River view
  • Sleeps 2
  • 2 Twin Futons

About the neighborhood

Matsumoto

Located within a 5-minute walk of Tashiro Bridge, Kamikouchi Onsen Hotel is within a mile (2 km) of Kappa Bridge. Each of the 55 rooms at this ryokan includes a refrigerator, an electric kettle, and a TV.

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 miles
  • Tashiro Bridge - 4 min walk - 0.3 miles
  • Kamikochi Trail - 13 min walk - 0.7 miles
  • Kappa Bridge - 18 min walk - 1.0 mile
  • Kamikochi Visitor Center - 5 min drive - 1.0 mile

Getting around

  • Shin Shimashima Station - 58 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 84 min drive

Restaurants

  • ‪アルプスホルン - ‬12 min drive
  • ‪グレンパークさわんど - ‬12 min drive
  • ‪もみの木 - ‬12 min drive
  • ‪小梨平食堂 - ‬5 min drive
  • ‪Trois Cinq - ‬15 min walk

About this property

Kamikouchi Onsen Hotel

Kamikouchi Onsen Hotel features free WiFi in public areas and a gift shop. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer spring water baths, free toiletries, and slippers. Other standard amenities include refrigerators, electric kettles, and safes. Bathrooms are shared.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by public transportation.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

The property is closed between May 08 and July 16.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN Matsumoto
KAMIKOUCHI ONSEN
KAMIKOUCHI ONSEN HOTEL Ryokan
KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN HOTEL Ryokan Matsumoto

Frequently asked questions

Are free cancellation options available at Kamikouchi Onsen Hotel?

Kamikouchi Onsen Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do close to Kamikouchi Onsen Hotel?

This ryokan is located in Matsumoto, just steps from Tashiro Bridge. You'll also find Kappa Bridge and Kamikochi Visitor Center less than a mile away.

Will I be able to park at Kamikouchi Onsen Hotel?

No, there isn't parking available at the ryokan.

Does Kamikouchi Onsen Hotel include a casino?

No, Kamikouchi Onsen Hotel doesn't have a casino.

Is there an indoor pool at Kamikouchi Onsen Hotel?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Kamikouchi Onsen Hotel?

Couples will appreciate amenities at this ryokan, including a spring water bathtub and slippers in each guestroom, and some feature river views.

Does Kamikouchi Onsen Hotel have a hot tub?

No, but all guestrooms at this ryokan have spring water bathtubs.

Does Kamikouchi Onsen Hotel feature a restaurant that includes a breakfast menu?

No, Kamikouchi Onsen Hotel doesn't have a restaurant that serves breakfast.

Does Kamikouchi Onsen Hotel allow pets to stay for free?

No, pets aren't allowed at Kamikouchi Onsen Hotel though service animals are welcome.

Does Kamikouchi Onsen Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

How close is the airport from Kamikouchi Onsen Hotel?

The closest major airport to Kamikouchi Onsen Hotel is Shinshu - Matsumoto Airport (MMJ), which is about 17.8 mi away.

Can I book a room with a balcony at Kamikouchi Onsen Hotel?

Yes, some guestrooms at this ryokan offer a balcony where guests can enjoy river and mountain views.

Kamikouchi Onsen Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating. Room rate is rather expensive.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. Nice and friendly staff. Highly recommended
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen inn

This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...
Stayed 1 night in Sep 2018

4/10 Poor

NOBUAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

散策ツアーは残念だった

フロント等では親切な応対で感じが良かった。サービスで実施されていた早朝のガイド散策が、団体客の都合に合わせてコースが変更されて、本来の目的地(大正池)まで行かず。朝の大正池を期待していたので、とても残念。ガイドに期待して散策ツアーに参加したが、最初から言ってもらえれば、散策ツアーに参加せずに一人でもっと朝早くに行った。結局、途中からツアーを離れて一人で大正池まで行ったが、時間を無駄にした気分。 それと、ベッドのシーツにシミがあってあまり気分の良いものではなかった。 部屋は締め切っているにもかかわらず、虫が何匹も発生。殺虫剤が大活躍でしたが、これは仕方ないですよね。
Stayed 1 night in Aug 2019

10/10 Excellent

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さまの心遣いは素晴らしく、温泉は最高です。
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川側の部屋に8月に夫婦で3泊しましたが、お部屋、お食事、露天風呂付き温泉、スタッフの方々の対応も全てとても良かったです。朝食はお野菜の種類が豊富なバイキングでとてもヘルシーでした。一つだけ、ホテルの玄関が21時半に閉まることで、夜に星空を見たかった我々としては、これが残念なことでした。
Stayed 3 nights in Aug 2019

10/10 Excellent

Ryo, 横浜

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に非常に満足です。 スタッフさんの対応も丁寧で心地の良いサービスでした。 是非また宿泊したいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Jessie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again in next trip

The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Stayed 1 night in Sep 2018

8/10 Good

Ryoji

Liked: Cleanliness, staff & service

歴史ある良いホテルです

歴史のあるホテルであり、もてなしの心配りが感じられ、気に入りました。 露天風呂温泉も良かったです。
Stayed 1 night in Sep 2018

6/10 Okay

あずき, 埼玉

Liked: Staff & service

温泉が良かった

温泉がよかった。午後7:00から7:30のあいだに男女風呂が入れ替わり、その時間帯以外は温泉に入り放題で、足の疲れも取れました。大正池から河童橋までの観光にはオススメです。バスターミナルと少し離れているので、帰りに荷物を一旦取りに帰るには不便。バスターミナルに荷物を預けてから、最終日は散策しました
Stayed 1 night in Aug 2018