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Hotel Matsumoto Hills

Property class: 3

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Photo gallery for Hotel Matsumoto Hills

A wooden sauna room with a hot tub, a small window, and a metal basket.
A hotel reception desk with a computer monitor, a telephone, a lamp, and a small basket of flowers.
A bookshelf filled with manga volumes.
A wooden-finished bathroom with a bathtub, a mirror, and toiletries on the counter.
A hotel entrance with a sign reading "Hotel Matsumoto Hills" and a bicycle parked outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-3-16 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, Smoking

A neatly made bed with a patterned bedspread, two pillows, and folded towels on the side.

Standard Double Room, Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Single Room, Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a computer, and a trash can.

Standard Single Room, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, each with floral-patterned bedding, a small bedside table with a phone, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, and a telephone.

Standard Twin Room, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Smoking EXT-B1 Table For 3 Includes Mini Breakfast Buffet

A hotel room with two beds, each with a patterned bedspread and white pillows. There is a wooden headboard, a desk with a computer, and a chair.

Double Room Smoking EXT-B1 Table For 3 Includes Mini Breakfast Buffet

  • Sleeps 3

View all photos for Double Room, Smoking Includes Mini Breakfast Buffet

A hotel room with a bed, a wooden desk, a chair, and a telephone.

Double Room, Smoking Includes Mini Breakfast Buffet

  • Sleeps 3

View all photos for Double Room, Non-smoking Includes Mini Breakfast Buffet

A hotel room with a bed, a wooden desk, a chair, and a telephone.

Double Room, Non-smoking Includes Mini Breakfast Buffet

  • Sleeps 2

About the neighborhood

Matsumoto

Hotel Matsumoto Hills places you within a 10-minute stroll of Zenkyuin Temple and Fukashi Shrine. This 36-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Yohashira Shrine - 8 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto Scale Museum - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.7 miles
  • Matsumoto Castle - 14 min walk - 0.8 miles

Getting around

  • Matsumoto Station - 12 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 26 min drive

Restaurants

  • ‪PIZZA & PASTA BEANS - ‬2 min walk
  • ‪エグゼクティブラウンジ - ‬3 min walk
  • ‪あぜ道 - ‬3 min walk
  • ‪信州ゴールデン酒場 - ‬4 min walk
  • ‪油家 - ‬4 min walk

About this property

Hotel Matsumoto Hills

At Hotel Matsumoto Hills, guests have access to free WiFi in public areas, microwave in a common area, and free use of bicycles. Self parking is offered for JPY 850 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include laundry facilities and a vending machine.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and desks are also standard.
Recreational amenities at the hotel include complimentary bicycles.

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  • Air conditioning
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 850 per day)

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 850 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Hotel Matsumoto Hills.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Matsumoto Hills
Hotel Matsumoto Hills Hotel
Hotel Matsumoto Hills Matsumoto
Hotel Matsumoto Hills Hotel Matsumoto

Frequently asked questions

Is free cancellation available at Hotel Matsumoto Hills?

Hotel Matsumoto Hills offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do near Hotel Matsumoto Hills?

This hotel in Matsumoto is within a 10-minute walk of Matsumoto Performing Arts Center, Fukashi Shrine, and Matsumoto Timepiece Museum. You'll also find Matsumoto Castle and Matsumoto Scale Museum less than a mile away.

Does Hotel Matsumoto Hills include a casino on the premises?

No, Hotel Matsumoto Hills doesn't have a casino.

Is there an indoor pool at Hotel Matsumoto Hills?

No, there is no indoor pool at this hotel.

Does Hotel Matsumoto Hills have a restaurant that serves breakfast?

Yes, Hotel Matsumoto Hills serves free buffet breakfast from its restaurant.

Does Hotel Matsumoto Hills allow pets to stay for free?

No, pets aren't allowed at Hotel Matsumoto Hills.

Where is the closest airport to Hotel Matsumoto Hills?

The closest major airport to Hotel Matsumoto Hills is Shinshu - Matsumoto Airport (MMJ), which is 5.9 mi away (26 minutes by car).

Hotel Matsumoto Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 33 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that yhey still cleaned the room even of we had a short stay. quiet enviroment. delicious breakfast.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪な旅館より酷い。
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
お値段にしては、朝食付きでお風呂もヒノキ湯があり、ゆったりとできました。
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応です。安いホテルにしては、よかったです。
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

満足

当日に急遽予約して宿泊 施設は古いが手入れはされている 期待していなかった朝食がおいしかった
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness
朝ご飯のサービスは良かったのですが　檜風呂に入ったら身体中が痒くなったのが残念でした。
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
細かいところまで気配りしていただけた、ホテルの方の対応が素晴らしかったです。
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Staff & service
受付の対応はやや不親切でした。
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お安く泊まれる

古さを少し感じますが、全く問題ありません。 提携パーキングも歩いてすぐでした。
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

とても良かったです。

滞在2日目にフロントへ清掃不要のご連絡はせずにドアノブに起こさないでくださいの札だけかけて部屋にいたのですが、タオルや寝巻きなどの替えをノブに掛けておいてくださったので大変ありがたかったです。 それから直接お伝えできたらよかったかもしれませんが、トイレの床から水漏れしていたのでそこだけが不満でした。部屋は5階です。 朝食も種類が豊富とまではいきませんが、ひとつひとつが美味しかったので良かったです。 お世話になりました。また利用させていただきます。
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から徒歩圏内だが周りは静かで良い
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

For the price it was excellent! Breakfast was included and there was a nice bath to relax in every night, with very helpful and kind staff members! I had no issues during my stay at all.
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度很好，因隔日退房時間較早，櫃檯沒有服務人員，但設置了一個小盒子可將鑰匙直接放進去，省去很多時間。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Staff & service

接客が最悪でした

眼鏡をかけた男性の方の接客が最悪でした。 ホテルズドットコムからの予約後、自分が早めにチェックインしたため、予約データがまだホテルに反映されていなかったみたいで、それに腹が立ったのかわかりませんが、高圧的な態度で接客をされ、不快そのものでした。 フロントマンの方は、ホテルの顔なので、ホテル自体の品質を大きく下げていると思います。 安さ重視でこちらのホテルを選びましたが、後悔しました。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Near centre and good breakfast.

역에서 멀지 않고 , 근교 상점 및 성에서 걸어다닐 수 있는 호텔. 아침식사 훌륭함 10min walking distance from station and within 20min , you can walk anywhere in center. Breakfast is unexpectedly good! I will stay again !
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊した日も悪く突風があり、施設が古く窓ガラスがバタンバタンと睡眠不足で帰ってきた。朝食が付いてこの値段なら我慢？
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
朝食付きの値段で安かったです シャワーの温度調整や水圧が弱かったのが残念でした
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Noting I liked, no one there that speaks English and all posting and instructions in Japanese if I knew I wouldn’t have book with this hotel.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
無料朝食が予想以上に良かったです
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

特にありませんでした。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

ベッドが広く快適
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

良心的

古くせまかったので、、やや快適度がさがりました。 しかし、この時期にあいてて、助かりました。有り難うございます。
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Liked: Staff & service

ネット情報に偽り有ります！

若いフロントマンの対応がやる気なく高圧的!　ネット情報では駐車無料の表示なのにホテルでは有料と言われ料金徴収されました!　ホテルは責任を認めず、宿泊客が直接ネット会社に請求してくれと言われました。
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

まずまず

まずまずのホテルっという感じです。他のホテルが空いていなければ、また宿泊させてもらいます。
Stayed 2 nights in Aug 2019

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