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Hotel Buena Vista

3.5 star property
Hotel with 4 restaurants, near Matsumoto Castle

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Photo gallery for Hotel Buena Vista

Exterior
Reception
Restaurant
Meeting facility
Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪15 min walk‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Matsumoto

Hotel Buena Vista places you within a 10-minute stroll of Zenkyuin Temple and Fukashi Shrine. This 190-room, 3.5-star hotel has conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.7 miles
  • Matsumoto Castle - 15 min walk - 0.8 miles
  • Alps Park Matsumoto - 6 min drive - 2.4 miles
  • Asama Hot Spring - 7 min drive - 3.0 miles

Getting around

  • Matsumoto Station - 16 min walk
  • Okaya Station - 23 min drive

Restaurants

  • ‪松本つなぐ横丁 - ‬4 min walk
  • ‪エグゼクティブラウンジ - ‬1 min walk
  • ‪信州ゴールデン酒場 - ‬4 min walk
  • ‪ラ・カフェテラサ - ‬3 min walk
  • ‪PIZZA & PASTA BEANS - ‬2 min walk

About this property

Hotel Buena Vista

Hotel with 4 restaurants, near Matsumoto Castle
Hotel Buena Vista features free WiFi in public areas, a computer station, and laundry facilities. If you drive, self parking is JPY 1100 per night, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a banquet hall, wedding services, and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and children's slippers. Other amenities include electric kettles, safes, and phones.

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9.0 out of 10, Wonderful, 936 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980.00 for adults and JPY 1320.00 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

Is free cancellation available at Hotel Buena Vista?

Hotel Buena Vista offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Hotel Buena Vista?

This hotel in Matsumoto is within a 10-minute walk of Matsumoto Timepiece Museum, Fukashi Shrine, and Nawate-Dori. You'll also find Matsumoto Castle and Matsumoto Performing Arts Center less than a mile away.

Will I be able to park at Hotel Buena Vista?

Yes, parking is offered for JPY 1,100 per night with in/out privileges.

Does Hotel Buena Vista include a casino?

No, Hotel Buena Vista doesn't have a casino.

Is there an indoor pool at Hotel Buena Vista?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Buena Vista?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 4 restaurants.

Are there hot tubs at Hotel Buena Vista?

No, this hotel doesn't have a spa tub.

Does Hotel Buena Vista have a restaurant that serves breakfast?

Yes, Hotel Buena Vista has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Buena Vista allow pets to stay free of charge?

No, pets aren't allowed at Hotel Buena Vista though service animals are welcome.

Does Hotel Buena Vista have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Buena Vista?

No, there aren't any guestrooms with balconies at Hotel Buena Vista.

Does Hotel Buena Vista host weddings?

Take advantage of the wedding venue at Hotel Buena Vista if you plan to say "I do" during your trip.

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 618 reviews
Rating 8 - Good. 206 out of 618 reviews
Rating 6 - Okay. 41 out of 618 reviews
Rating 4 - Poor. 12 out of 618 reviews
Rating 2 - Terrible. 8 out of 618 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Overall ok but toilet could be bigger
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francis, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jan 2025

10/10 Excellent

Soo Yeow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Esty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

4/10 Poor

Sjeel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How do i turn the room lights off?

Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

10/10 Excellent

SATOSHI

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A lovely town

Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

6/10 Okay

Vladislav

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family
I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024