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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Reception
Public bath
Exterior
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm) | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

9.0 out of 10
Wonderful
(24 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Matsumoto

Dormy Inn Matsumoto Natural Hot Spring places you within a 5-minute walk of Matsumoto Timepiece Museum and Zenkyuin Temple. Each of the 114 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Fukashi Shrine - 7 min walk - 0.4 miles
  • Matsumoto Scale Museum - 7 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 10 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪珈琲美学 アベ - ‬2 min walk
  • ‪新三よし - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk
  • ‪オー・クリヨー・ド・ヴァン (AU CRIEUR DE VIN) - ‬2 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Dormy Inn Matsumoto Natural Hot Spring features a sauna, coffee in a common area, and microwave in a common area. Self parking is offered for JPY 1100 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this hot springs hotel include laundry facilities, a TV in a common area, and a vending machine.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, electric kettles, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Similar properties

Reception
Toyoko Inn Matsumoto-eki Higashi-guchi
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.4 out of 10, Very Good, 474 reviews
$51 nightly
The price is $57
Mar 10 - Mar 11
Toyoko Inn Matsumoto-eki Higashi-guchi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Is a free cancellation option available at Dormy Inn Matsumoto Natural Hot Spring?

Dormy Inn Matsumoto Natural Hot Spring offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Dormy Inn Matsumoto Natural Hot Spring?

This hotel in Matsumoto is within a 10-minute walk of Fukashi Shrine, Matsumoto Performing Arts Center, and Matsumoto City Museum of Art. You'll also find Matsumoto Castle and Matsumoto Castle Black Gate less than a mile away.

Will I be able to park at Dormy Inn Matsumoto Natural Hot Spring?

Yes, parking is offered for JPY 1,100 per night.

Does Dormy Inn Matsumoto Natural Hot Spring include a casino?

No, Dormy Inn Matsumoto Natural Hot Spring doesn't have a casino.

Is there an indoor pool at Dormy Inn Matsumoto Natural Hot Spring?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Dormy Inn Matsumoto Natural Hot Spring?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Dormy Inn Matsumoto Natural Hot Spring?

No, but this hotel does have an indoor hot spring.

Does Dormy Inn Matsumoto Natural Hot Spring feature a restaurant that includes a breakfast menu?

Yes, Dormy Inn Matsumoto Natural Hot Spring serves buffet breakfast for a surcharge each morning at HATAGO.

Does Dormy Inn Matsumoto Natural Hot Spring allow pets to stay for free?

No, pets aren't allowed at Dormy Inn Matsumoto Natural Hot Spring though service animals are welcome.

Does Dormy Inn Matsumoto Natural Hot Spring have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Dormy Inn Matsumoto Natural Hot Spring?

The closest major airport to Dormy Inn Matsumoto Natural Hot Spring is Shinshu - Matsumoto Airport (MMJ), which is 6 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Dormy Inn Matsumoto Natural Hot Spring?

No, there aren't any guestrooms with balconies at Dormy Inn Matsumoto Natural Hot Spring.

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Bronwyn

Liked: Cleanliness, property conditions & facilities
Great location and comfortable but pillows could be softer
Stayed 2 nights in Nov 2025

8/10 Good

Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and delicious free night noodle!
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. Great Onsen. Would highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

sarah-jane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff,very clean…lots of extras to feel at home!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very friendly staff, onsen was wonderful
Stayed 4 nights in Nov 2025

8/10 Good

Sirichai

Liked: Cleanliness, staff & service
All were good
Stayed 2 nights in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered.
Stayed 2 nights in Nov 2025

10/10 Excellent

RAUL, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
This was our best hotel experience in Japan overall, location,
Stayed 1 night in Nov 2025

6/10 Okay

Harrison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel. Terrible pillows
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025

6/10 Okay

john

Traveled with partner
Liked: Cleanliness
Room was small and pretty average. The staff was fine, but the vibe was that it's a business hotel. We liked Marsumoto, but if we ever go back, we'd likely choose to stay elsewheee.
Stayed 1 night in Nov 2025

10/10 Excellent

Afi

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around
Stayed 2 nights in Nov 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff. Room comfortable. Good facilities for coffee and drinks. Parking on site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
10/10 would stay again :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Amenities
Room was clean and serviceable. View was of a parking garage so not ideal. Staff were very friendly and helpful. Hotel location was great, close to restaurants, shopping and transportation. Onsen was enjoyed and there were free evening noodles and ice cream at the onsen. Would recommend a stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Bruce

Traveled with family
Everything except the bath and sauna was just average
Stayed 2 nights in Oct 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Below average by Dormy Inn's own standards. Great onsen as usual, but breakfast below par. The in-room motion-activated overhead light has to go!
Stayed 1 night in Oct 2025

10/10 Excellent

Osamu

Stayed 1 night in Sep 2025

10/10 Excellent

Michiko

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marco

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for what we needed.

Very convenient to train station and bus terminal. Quiet location. There was breakfast and a restaurant, but we didn't use. We didn't use the Onsen either.
Stayed 2 nights in Aug 2025