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cafe & stay CASTANA

2.5 star property

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Photo gallery for cafe & stay CASTANA

Front of property - evening/night
50-inch Smart TV with digital channels, fireplace, Netflix
Exterior
Garden
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Kitchen

Explore the area

View in a map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Place, Matsumoto Performing Arts Center
    ‪3 min drive‬
  • Place, Matsumoto City Museum of Art
    ‪4 min drive‬
  • Place, Matsumoto Timepiece Museum
    ‪4 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪12 min drive‬

Room options

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout drapes

AWAJI Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 7 Twin Beds

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout drapes

AWAJI Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 7
  • 7 Twin Beds

About the neighborhood

Matsumoto

Located within a mile (2 km) of Agatanomori Park, cafe & stay CASTANA is within 2 miles (3 km) of Matsumoto Performing Arts Center. Each of the 3 rooms at this hotel includes a kitchenette, a fireplace, and a dining area.

What's nearby

  • Matsumoto Performing Arts Center - 3 min drive - 1.3 miles
  • Fukashi Shrine - 3 min drive - 1.3 miles
  • Matsumoto City Museum of Art - 4 min drive - 1.5 miles
  • Matsumoto Scale Museum - 4 min drive - 1.7 miles
  • Matsumoto Timepiece Museum - 4 min drive - 1.7 miles

Getting around

  • Shimonii Station - 7 min drive
  • Shiojiri Station - 28 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 21 min drive

Restaurants

  • ‪ベル・リヴィエール - ‬16 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪はま寿司 - ‬8 min walk
  • ‪岐阜タンメン - ‬11 min walk
  • ‪スシロー - ‬4 min walk

About this property

cafe & stay CASTANA

Guests of cafe & stay CASTANA enjoy free WiFi in public areas, express check-out, and local meal delivery service. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include a communal living room and a convenience store.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Kitchenettes, fireplaces, and dining areas are other standard amenities. Housekeeping is available on request.

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Exterior
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9.2 out of 10, Wonderful, 443 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in room
  • Thin carpet in room

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 16
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

Frequently asked questions

Are free cancellation options available at cafe & stay CASTANA?

Cafe & stay CASTANA provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at cafe & stay CASTANA?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at cafe & stay CASTANA on Apr 2, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around cafe & stay CASTANA?

This hotel is located in Matsumoto, close to Matsumoto Castle, Matsumoto Performing Arts Center, and Matsumoto City Museum of Art. You'll also find Matsumoto Scale Museum and Matsumoto Timepiece Museum within a short drive.

Will I be able to park at cafe & stay CASTANA?

Yes, self parking is offered for free at the hotel.

Does cafe & stay CASTANA feature a casino on the premises?

No, cafe & stay CASTANA doesn't have a casino.

Is there an indoor pool at cafe & stay CASTANA?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at cafe & stay CASTANA?

Amenities that appeal to couples at this hotel include a fireplace, Netflix, and a kitchenette.

Does cafe & stay CASTANA have a hot tub?

No, there isn't a spa tub at this hotel.

Does cafe & stay CASTANA have a restaurant that serves breakfast?

No, cafe & stay CASTANA doesn't have a restaurant that serves breakfast.

Does cafe & stay CASTANA allow pets to stay for free?

No, pets aren't allowed at cafe & stay CASTANA.

Does cafe & stay CASTANA have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to cafe & stay CASTANA?

The closest major airport to cafe & stay CASTANA is Shinshu - Matsumoto Airport (MMJ), which is 5.7 mi away (21 minutes by car).

Can I book a room with a balcony at cafe & stay CASTANA?

No, you won't find guestrooms with balconies at cafe & stay CASTANA.

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 40 reviews
Rating 8 - Good. 4 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Grocery store across the street was convenient. Staff was very friendly and helpful! Had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing experience

This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay in Matsumoto

Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pad in Matsumoto

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

TERUMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

カフェに宿泊体験！

家族5人で宿泊しました。もともとカフェだったところが宿泊施設になったということで、リアルカフェ体験ができました。 小学生の姪は、日頃からカフェのスタッフごっこをして遊んでいますが、まさにここではリアルカフェ体験ができます。 観光には行かずに、お隣のスーパーツルヤで買い物をして、カフェ屋さん風に食事を設えました。コーヒーやジュースも姪がその都度作ってくれて、飲み放題でした。 いろいろなジャンルの雑誌も置いてあり、ゆったり気持ちよく過ごせました。 姪はまた来年も来たいと言っています。
Stayed 1 night in Aug 2025

10/10 Excellent

Yu MIng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A VERY GOOD HOTEL!

The room is extremely nice,you can use the coffee machine free.And the living area is also nice and comfortable.There are two toilets,so you won't smell the shi# when showering.It is close to the supermarket ,very convenient. P.S. The landlord is also friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kazusa

Liked: Cleanliness, staff & service, property conditions & facilities
とても親切
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ya-Ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Stayed 1 night in Oct 2024

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel accueil et très bien équipé

Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021