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Palapa Hotel

3.0 star property
Hotel in Mataram with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Palapa Hotel

Reception
Desk, rollaway beds, free WiFi, bed sheets
Superior Room | Terrace/patio
Front of property - evening/night
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238
  • Place, Mataram Mall
    ‪1 min walk‬
  • Place, Islamic Center NTB
    ‪3 min drive‬
  • Place, Lombok Epicentrum Mall
    ‪3 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Mataram

Palapa Hotel places you next to Mataram Mall and within a mile (2 km) of Pura Meru. This 34-room, 3-star hotel has 24-hour room service along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mataram Mall - 1 min walk - 0.0 miles
  • Mayura Park - 19 min walk - 1.0 mile
  • Pura Meru - 19 min walk - 1.0 mile
  • Islamic Center NTB - 3 min drive - 1.7 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.2 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Bubur Bandung Sari Rasa - ‬2 min walk
  • ‪Bakmi Raos - ‬2 min walk
  • ‪Coffee Toffee - ‬1 min walk
  • ‪Aroma Seafood - ‬2 min walk
  • ‪RM. Cianjur - ‬2 min walk

About this property

Palapa Hotel

Hotel in Mataram with a 24-hour front desk and a coffee shop
Guests of Palapa Hotel enjoy free WiFi in public areas, a terrace, and laundry facilities. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has an ATM.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other standard amenities include desks and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Coffee Toffee

Family friendly

  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

Is free cancellation available at Palapa Hotel?

Palapa Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palapa Hotel?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Palapa Hotel on Oct 26, 2025 start from $12.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Palapa Hotel?

This hotel is located in Mataram, just steps from Mataram Mall. You'll also find Pura Meru and Mayura Park less than a mile away.

Is there parking available at Palapa Hotel?

Yes, self parking is offered for free at the hotel.

Does Palapa Hotel have a casino?

No, Palapa Hotel doesn't have a casino.

Will I find an indoor pool at Palapa Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palapa Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a café and a terrace.

Are there hot tubs at Palapa Hotel?

No, this hotel doesn't have a spa tub.

Does Palapa Hotel have a restaurant with a breakfast menu?

Yes, Palapa Hotel serves breakfast for a surcharge at Coffee Toffee.

Will Palapa Hotel allow pets to stay for free?

No, pets aren't allowed at Palapa Hotel.

Does Palapa Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Palapa Hotel?

The closest major airport to Palapa Hotel is Lombok (LOP-Lombok Intl.), which is 27.7 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Palapa Hotel?

No, there aren't any guestrooms with balconies at Palapa Hotel.

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